Nashville Carpet Center

I requested a quote over a week ago and have not heard from this company yet.

I've had my carpets cleaned by them for years but I've about decided I'm not going to call them back this year. I've worked with them for years and years and it's the same people, I don't know if they were just in a hurry that day but I was really surprised after they left. I move what furniture I can. When my husband was here, we pretty much everything out of their way even though we weren't required to. This time, I moved everything out of the way except the 2 big lounge chairs. They're supposed to move furniture that they can. After they left I realized they had not moved the chairs. Since they had kind of been pushed forward a little bit, they were actually sitting on the dirty spot what I really wanted cleaned. I did call and complain to them about it and told them I was very unhappy with that. They did offer to come back and redo it. I think they would have made it right. I was just very surprised it happened in the first place because I was very familiar with the actual people that came. I don't know, I may call to have them come back one more time this year and just talk to them about all that first and see what I think after they leave this time. Overall, through all the years they have been a really good company. It may have been a rushed day or something for them. The price is very reasonable. The people have always been very nice. I didn't find anything wrong with their attitude on anything. Speaking from all the times they've come I'd probably give them an A. They've always been very responsive. They usually call me about a year or sometimes 6 months, but always at least a year later and offer me a special in the neighborhood. That's when I have them come do it. They've always been punctual.

Quality material, friendly staff

Our experience was great. The installers were professional, very helpful, and gave great customer service. They were quick as well, the work was completed in one day. Kate, our sales rep, was a great communicator and always got back to me promptly. She worked with us on the install date because we had to change it at the last minute. She was also able to give me several options within my budget and that was very helpful.

I was very satisfied with the carpet and installation. My only concern was the berber carpet which I chose. I had previously had berber in the family room and had no problems, but my dog has caught this carpet in a couple of places.

Kate, our saleswoman, helped us find the perfect carpet in our price range. Kate's knowledge and expertise was appreciated. The installers were friendly and thorough and cleaned up the room perfectly. We will use NCC in the future. Price was competitive and service exemplary.

Excellent service & quality!

Sales was not high-pressure and price was competitive with other places I looked. Salesman came to my home within a day or two to measure and provide estimate. Carpet arrive on time...as it turned out, I had house-guests for several weeks and didn't want it installed during their stay, and there was no problem with the seller holding the carpeting in their warehouse. The installation crew was stellar---SO fast---4 bedrooms, 2 baths and multiple closets all done within 5-6 hours---and great clean up as well. I'm very happy and will use again if needed.

Very professional designer assisted in choosing carpet. Made process much easier! Everything was done in a timely manner on the date originally anticipated. Installers were prompt & efficient.

We went and picked out the carpet and they came and delivered and laid it for us. The people were great.

We bought an older home that was in desperate need of new carpet in two rooms. After pricing out 3 various carpet wholesalers in Nashville we decided to go with Nashville Carpet. They were the most affordable priced & were quick to respond. We were in a huge time crunch, wanting to get the carpet down before moving later that week. We purchased the carpet on Monday, Judy came to our house that afternoon to measure & we were had it installed on Friday before our Saturday move. The installer was very professional & did a great job! This company will not rip out old carpet, so just be aware that if you go with them, you will have to do that work yourself, which was not hard. We had that completed within a few hours & it saved us a good amount of money.

;) My experience with Nashville Carpet center was amazing. They had given me an estimate to re stretch my carpet in the bonus room. When they came out exactly on the date and time they said. They realized that the room was bigger than they thought and had to make an appointment to come back to finish the job. They stuck by their original estimate. Again they came back exactly when they said they would and they did a wonderful job of making the carpet lay flat and look like new again. I would highly recommend this company. They were honest, professional, and the work was excellent.

We are extremely pleased with the carpet and the quality of the carpet. It was the MESS left by the installers once the job was finished that we were VERY UNHAPPY about!! Grease marks all over the walls and the white doors where they had to remove them from the hinges and then re-hang them once the carpet was laid. You would think someone in that business would be aware that door hinges are greased so that they move easily and don't squeak, but it was more than obvious they were oblivious to their hand prints all over my doors and walls. It took somewhere in the range of 3 to 4 hours to clean the prints from the multiple surfaces that they touched. My advice: Buy your carpet from Nashville Carpet Center.......DO NOT LET THEM HIRE THE CARPET LAYERS FOR YOU!!!!

A very pleasant experience.

I worked with Greg McNabb, and every interaction was professional. Our first interaction was over the phone (I was getting estimates while out of town). Our second meeting was in the showroom. Mr. McNabb took the time to ask questions and evaluate what my wife and I needed for the house. He then educated us about different options we had and showed us various options within our budget. We left the showroom with a few samples. The next day, Greg came out to the house for a measurement. Again, he was professional and quick. We met with him the following day at his office for a final estimate. He explained what he would order, how the carpet would be cut, and how the installation process would go. We had the carpet installed while I was out of town, so a family member let the crew in and inspected the work after it was finished. When I got into town, I was very pleased with the carpet installation. Greg even saved the leftover carpet from our installation and we have the option to use it later for runners downstairs. I recommend Nashville Carpet Center to anyone in the market for new flooring.

I needed a runner for my stairs so my 60 pound dog would go up and down! I saw the gorgeous wool runner here, but did not want to pay that amount. The sales woman then led me to a synthetic that was 1/3 the price and still looked good. The installation man was on time but it did take a bit longer than he thought because it had to be pieced at the top where the stairs turn, but that was worth it. It looks great.

They were very knowledgeable and friendly. They had a large selection of carpets. If there were any problems they took care of them immediately. There was one time the carpet got unglued after they installed it. I called them and they came right out and fixed it.

They did a good job. They sent a salesman out who was really helpful and recommended the type of carpet I should get to make the house look good to sell. They were so helpful.

The process was very smooth. They worked with our schedule to look at carpeting and scheduling installation in our home. They were very responsive to questions and concerns and made sure we were comfortable with the whole process before we moved forward. The installation was handled quickly. The crew was dilligent to installing the carpeting and made sure the place was completely clean before leaving. They were very professional. Worth every penny!

From start to finish, all that was promised was delivered.

They were very easy to work with and very flexible. They got us a great deal on the carpet since it was discontinued. The installation of the carpet had to work around other contractors and they ended up coming in even with last minute changes do to another contractor. They worked the day after Thanksgiving! There were some minor problems with the carpet glue but they came back and fixed them the next week. I've used them for a couple of installations and the service from the sales team is outstanding, there have been some installation issues, but they always come back out and fix it for free, if you are not absolutely satisfied.

Overall it went well. The Bamboo floor installers were real pros and installed it very quickly, and even cut some custom thresh they gave me no charge for a bit of the house they weren't working on. The Marmoleum flooring was a bit of a different story. The inlay in the kitchen did not go smoothly and they had to fix it a couple of times, but Nashville Carpet stood by me and made their contractors redo it. They then insisted on the head installer coming to make sure the upstairs inlay was done correctly. Tom Timlin was great to work with and I highly recommend them.

They are prompt and do a good job. Their pricing is reasonable as well. They are really good at taking out the spots and stains. They come back if the stains come back. I have been satisfied with their service.

They do a great job. They do quality work & the prices are reasonble. They are very easy to work with & I haveed worked with that company for about 35 years. I would highly recommend them.

Showed up on time and did a great job installing floor.