MUSIC CITY REMODELING

First off the helper were out of town subcontractors, not regular employees. There was a main guy and his ancient dad. We thought at the time that the service was okay, but 6 months later we are still finding evidence of the shoddy work they actually did. At the time we had just moved in and were slammed with a million things going on and didn't pay full attention to everything while they were here. They installed a towel bar that was 6 inches off level - aka very crooked. The hand towel bar they installed fell out within a month. They did build a very sturdy mailbox holder, although it leaves something to be desired aesthetically. They successfully removed a light fixture and relocated it to another room and we haven't had issues with that, knock on wood. The gate fix they did works structurally but looks aesthestically horrible and I realize after the fact that we should not have allowed it to be done. They basically took a wide piece of board and put it diagonally across to provide support but it doesn't match the rest of the gate or deck and sticks out like a sore thumb! All in all we feel like we totally wasted our money and should have waited more patiently to find a qualified handyman rather than trying to save money by using an Angie's List deal and getting burned!

They were relatively professional and did competent work. All 3 of the jobs are all still in good working condition after 1 year. All in all, I was, and am, pleased w/ the service provided.

Really didn't have a clue what he was doing. I had taken a half day off work to be home to allow access and it took him 6 hours to do a simple job. I have had this same job performed by another company in another home I owned and it only took them 2 hours.

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I contacted Franklin Clark through the Angie's List massaging center and notified him that I would not need the service until late September early October. He said that was fine. Contacted him again on October 2 with my list of things that I would need to have done. He responded and told me that he would be getting back to me next week. I never heard back form him. I contacted him again asking if he was still going to be doing my job, but again I never heard back form him

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Two very nice men showed up exactly on time and did a very good job putting a railing on one side of my front steps and then put in some edging around in the front. They had 10 minutes left of their 2 hours and wondered if I wanted them to do anything else. How great was that!

I purchased the deal for $129. Very happy with the result. Franklin and his employee were very professional and friendly. They have rescreened 4 torn window screens and did a ton of other little jobs around the house. I highly recommend this company! We moved into the area a year ago and I had a hard time finding a handyman company that I could trust. I believe I have found one now.

Don't use them!

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I would like to request a refund. This company has terrible customer service. The first three dates I requested they weren't available so I requested another date and I had to contact them twice more before I heard back from them after that date. Then they finally said how about tomorrow and it was too short of a notice. So then they told me what I wanted done, would take longer and they would give a quote. That was Thursday of last week with a promise of a call on Friday. So here it is Monday evening and I haven't heard from them. I have recently spent $40,000.00 on the outside and ready to spend $20,000.00 on the inside wanted to see their work before I had them quote on it, but now there is no way I would ever use them. Apparently they have to much work and don't need any more money.

They came to my house yesterday. They got there at 9:30a. There were two guys. One of them gave my wife a flyer saying that they were in my house to do their job for 4 hours. They charged $50 an hour! They didn't complete the work so they told her she would pay for 1 more hour of service. My wife gave them $50. She wrote a check. Later on they called and said we owe them $200 extra. I asked how did you come up with the extra $200? They said the flyer said it. They also said it was also $50 an hour PER person working. Our flyer said ($50 an hour), not $50 an hour per person.

They did a nice job and it looks good now. They were very careful not to make a mess and to put things back in place. They were very conscientious.

My experience with them was very good. I would highly recommend them.

Called them as we were concerned about a leak around the dryer vent which protrudes through the roof. They determined the dryer vent was 90% plugged which was causing condensation in the attic. They cleaned out the dryer vent which eliminated the condensation and dramatically improved the efficiency of our dryer. They were professional and and there fee was very reasonable.

Came with the HOA and had old wooden fence removedInstalled a sturdy vivlyn siding fence and made it look very much to match the decor of our outside home.

The quote and the idea that they presented was good but it's just at that time we decided not to go with that project. The bid was fine and I've seen a better bid recently. It was a good bid and he stayed in contact. He took lot of pictures and gave lot of additional information. It was actually a nice service.

Franklin initially impressed me with his knowledge and willingness to offer guidance before he even had the job. When he visited to give an estimate, he offered suggestions for several different scenarios and educated me on some of the problems I would face with my particular situation. I appreciated his integrity and was not disappointed. His crew was professional, efficient, and pleasant to have in my home. They cleaned up daily and were cognizant of the fact that I needed certain appliances each night. They worked full days and finished in reasonable time. I even tacked on an extra small project at the end that they welcomed, and I felt like they truly appreciated my business. We are still dealing with one unforeseen snafu that will require some time to work out, but it's a minor decorative decision as opposed to a mistake that the crew made. A pleasant experience, overall.

Music City Remodeling (MCR) was prompt in giving an estimate. Price was in line with others but they seemed more knowledgeable and had creative ideas on how to enhance the space beyond what I had previously and within the price of the insurance settlement. I was very pleased with my decision to work with MCR again (they had done work in my previous home last year.) The work was high quality, they were flexible with my schedule; and one of the most important things. Franklin and all of his workers display a high level of integrity and pride in their work. I trusted them in my home even when I wasn't there. Franklin was very scrutinizing of the work, performing a walk through with me to ensure satisfaction before asking for payment. They even cleaned the entire lower level to remove dust and soil that had accumulated during the work. They can also perform just about any type of work needed in a home - a one stop shop for roofing, painting, flooring, handyman, additions, etc.