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Move Out Express

House Cleaning, Moving Companies

About us

We are your premiere cleaning specialists. We specialize in move out/in cleaning and airbnb's. If you need a simple residential cleaning we are top notch. Nobody beats our prices. Our business is family owned and operated.

Business highlights

15 years of trusted experience

Services we offer

- move out/in cleaning - weekly, biweekly, monthly regular cleaning - one time deep cleans and regular cleanings - airbnb clients - vacuuming, dusting, mopping, cleaning, baseboards, windows, deep cleanings

Amenities

Free Estimates
Yes
Senior Discount

5%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

1.01 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
0%
1
100%


Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
4.0
Showing 1-1 of 1 reviews

Celeste C.
01/2019
1.0
house cleaning
  + -1 more
This is my experience with Move Out Express. I hired this company to pack household items. I had already separated/sorted items and was explicit on how the boxes were to labeled. Ex: "All this group is to be labeled dishes/garage and this group is to labeled dishes kitchen." It was very simple. I was moving to another city and was going to be buying a house so I didn't want to unpack an entire house just to have to pack it up again. I told her to make sure and get the dishes in the cabinet above the refrigerator and in the pull out below the stove. She had come a week earlier to give an estimate of how long it would take and how much she would need as far as supplies. She ran out of supplies and had to go and buy more. I paid her for the time she was gone plus the supplies. To make a long story short it was a disaster. After the movers had gone I found the dishes above the refrigerator and the below the stove not packed. This left me with no packing supplies or boxes, trying to figure out how to transport these items in an already full car. When I got to my new place I found everything had been mislabeled so boxes that should have gone into the garage were hauled into the kitchen only to have to be hauled into the garage. All she had to do was pack 2 separate groups. She combined things that should have been stored with everyday things. So everything had to be unpacked, sorted through and repacked. She packed laundry detergent and bleach with books. You know what happened there. I contacted her within the day and several times afterwards to let her know she had left items unpacked and everything was a big mess. Several days later she finally emailed me saying she was sorry about leaving the dishes but she considered that a "minor error." She also stated she labeled boxes based on the room they came out of which was totally untrue because I found bedroom things in with bathroom stuff, shoes with linens, etc. Some things I still haven't found. I also gave this gal lunch and paid her for that time she wasn't working. This work was done in Nashville and the company's address is listed as 5510 Country Drive Nashville. Nashville is in Davidson County but she charged me Wilson Co tax as well as Tn state tax. I have moved several times inter and intra state and never had an issue with movers, cleaners, packers, etc. I generally assume people are professional and capable of doing their jobs so I don't stand over them every minute to make sure they are doing their job. I obviously should have stood over her since she was incapable of following simple directions. On the plus side she was in time. I found some reviews of this company after the fact (she also does move out cleans) that were similar to mine. I would never recommend this company under any circumstance.
Description of Work: Packing household items

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
4.0

$461.04

    Contact information

    unknown, Nashville, TN 37211

    www.moveoutexpress.com

    Service hours

    Sunday:
    6:00 AM - 4:00 PM
    Monday:
    6:00 AM - 9:30 PM
    Tuesday:
    6:00 AM - 9:30 PM
    Wednesday:
    6:00 AM - 9:30 PM
    Thursday:
    6:00 AM - 9:30 PM
    Friday:
    6:00 AM - 9:30 PM
    Saturday:
    6:00 AM - 4:00 PM

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    House Cleaning,
    Moving Companies

    FAQ

    Move Out Express is currently rated 1 overall out of 5.

    Sunday: 6:00 AM - 4:00 PM

    Monday: 6:00 AM - 9:30 PM

    Tuesday: 6:00 AM - 9:30 PM

    Wednesday: 6:00 AM - 9:30 PM

    Thursday: 6:00 AM - 9:30 PM

    Friday: 6:00 AM - 9:30 PM

    Saturday: 6:00 AM - 4:00 PM

    Move Out Express accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, Move Out Express offers free project estimates.
    Yes, Move Out Express offers eco-friendly accreditations.
    No, Move Out Express does not offer a senior discount.
    No, Move Out Express does not offer emergency services.
    No, Move Out Express does not offer warranties.
    Move Out Express offers the following services: - move out/in cleaning - weekly, biweekly, monthly regular cleaning - one time deep cleans and regular cleanings - airbnb clients - vacuuming, dusting, mopping, cleaning, baseboards, windows, deep cleanings

    Contact information

    unknown, Nashville, TN 37211

    www.moveoutexpress.com

    Service hours

    Sunday:
    6:00 AM - 4:00 PM
    Monday:
    6:00 AM - 9:30 PM
    Tuesday:
    6:00 AM - 9:30 PM
    Wednesday:
    6:00 AM - 9:30 PM
    Thursday:
    6:00 AM - 9:30 PM
    Friday:
    6:00 AM - 9:30 PM
    Saturday:
    6:00 AM - 4:00 PM