It?s so big that you have to walk so far to find what you need. It would be nice if someone would come up to you and ask if they could help you like they do at ACE Hardware.
Description of Work: Home Improvement Service
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
Yes, I recommend this pro
Sherrian P.
05/2016
5.0
home improvement stores
+ -1 more
unknown
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
Sylintheus F.
06/2014
5.0
appliance sales
+ -1 more
Easy as pie. Friendly staff.
Description of Work: Provided nice selection of flowers/plants for great curb appeal.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
Yes, I recommend this pro
$40
Trish Z.
07/2013
5.0
window treatments, home improvement stores
+ 0 more
It was great! The ladies in the blinds dept. at Murfreesboro Lowe's were very nice, knowledgeable and helpful. The gentleman that came to measure and install was very professional. He was punctual and definitely knew what he was doing.
Description of Work: blinds purchased, measured, & installed
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$900
Charlene A.
06/2013
5.0
locksmith, home improvement stores
+ 0 more
Their prices are reasonable. The price was pretty much the same everywhere I looked. They are helpful and close. I will absolutely continue to use them.
Description of Work: I purchased locks from Lowe's.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
punctuality
5.0
Yes, I recommend this pro
Judith M.
04/2013
5.0
locksmith
+ -1 more
They make better house keys than other branded store. For some reason, Lowe's could make our house keys, but another one could not. I have done this twice. I knew before when I had it done, I had to go to Lowe's to get it done correctly.
Description of Work: I went to Lowe's to get my house keys done.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1.97
Jonathan P.
02/2013
3.0
appliance sales
+ -1 more
Sales associate informed us that the dishwasher was on backorder and was expected to be back in stock within two weeks. Dishwasher took over a month to arrive, and when it finally did, we were on vacation. The installation department called me while we were traveling and I returned the call within the hour, but when I returned the call, I was put on hold and eventually disconnected. Called back with the same result. After calling a third time, I was informed that there was and quot;no one there to help meand quot; and that I should call back the next day. Shortly after, the installation guy himself calls me and schedules an appointment for the day after we got back into town. I took the day off of work to accommodate him. The installation department then calls me 15 minutes prior to the appointment to tell me that the dishwasher meant for me was damaged, and that they'd have to order another one. The supervisor of the installation department then called me the next day to ask how the installation went, when of course, there had not been one. I could have let everything go - the length of time it took to get the dishwasher in, the miscommunications, the damage to the dishwasher, the fact that I wasted a day off - I mean, things happen, I understand that. But I cannot excuse the pitiful level of customer service provided to me at every level within the installation department. It was only after numerous complaints spread out over several days that I was offered a discount on installation. Someone needs to take responsibility for the customer experience. When the dishwasher finally came in for a second time, the installation guy was extremely professional, and we were pleased with his effort.
Description of Work: Purchased a dishwasher from Lowe's and paid for installation. Sales associate was extremely knowledgeable, got a great deal.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
1.0
responsiveness
1.0
$700
Debra B.
01/2013
4.0
appliance sales, doors
+ 0 more
It was a very good experience with them. Their price was reasonable. I have shopped in several appliances stores but I like the selection Lowes has. I won't say their store is extra ordinary but their delivery and the installation was top notch.
Description of Work: I have used Lowes Company for purchasing large appliances. I have used them before for my front doors also. The last time I went to them I bought a stove and a dishwasher.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,000
Richard F. T.
10/2012
4.0
water heater repair
+ -1 more
The installer did not install this properly. He left the screen off. When I called Lowe's, they denied that I needed the screen to be attached.
Description of Work: This was a whater heater installation. This is a 12 year heater. The product is very good just wished they had installed it correctly.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
3.0
responsiveness
3.0
punctuality
5.0
Yes, I recommend this pro
$900
wanda S.
08/2011
5.0
doors
+ -1 more
The service was good and I didn't have any problems. The guy in doors was excellent when I went in the store. The price wasn't bad.
Description of Work: I used Lowes to install storm doors and entry doors.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,800
Anthony J.
06/2011
4.0
flooring contractor
+ -1 more
I paid them for the labor and the materials. They subcontracted the floors. The guy who came out and did the floors was from another department of Lowes. They got the local person from the area to come out and do the work. They might have some people that are certified to do some other project. As far as this project, I'm sure people have nothing to do with being part of this corporation. They did a decent job. Even if Lowes hires them to do it, they picked a decent crew. They got the work done pretty quickly. They didn't mess up anything. Lowes was all right. I wouldn't say my experience of buying from them was outstanding. I got cheap floors. I paid for what I got. People that installed it, installed it well. I may or may not use them in the future.
Description of Work: I bought laminate flooring from Lowes on 20th May. They subcontracted the installation of floors to another department.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0
$1,600
David L.
06/2011
5.0
appliance sales
+ -1 more
Everything went great. The crew was very knowledgeable and set everything up just fine. The prices were superb. I will certainly use them again in the future.
Description of Work: I purchased a new refrigerator, stove, microwave, hood to an oven, and winter A/C unit.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Kathleen M.
11/2008
2.0
doors
+ -1 more
I would not recommend this company. They did not do a good job following through with the work. I have had them come out three times to try and install the door correctly, but they have not got it right yet.
Description of Work: I purchased a door from Lowe's and had them install it for me.
Rating Category
Rating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0
$1,000
BARBARA S.
07/2007
4.0
doors
+ -1 more
They were very good; I was very pleased with the service. They had a bit of a problem with the hinges and that was a hassle but they fixed it quite quickly. I felt their responsiveness could have been a bit better but it was satisfactory service nevertheless.
Description of Work: They installed my front oak door that I purchased. I also removed the old door.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$400
BABARA L.
05/2007
5.0
carpet installation
+ -1 more
IT WAS VERY SIMPLE. I WENT TO THE STORE AND TOLD THEM WHAT I NEEDED. THAT AFTERNOON, THEY SENT SOMEONE OUT. THE GUY THAT CAME OUT WAS VERY COURTEOUS. HE EVEN PUT THE LITTLE BOOTIES ON HIS SHOES WHEN WALKING AROUND THE HOUSE. IT TOOK 30 MINUTES TOTAL. THEY WERE $500 CHEAPER THAN WHAT THE PLUMBER I TALKED TO QUOTED.
Description of Work: THEY INSTALLED A NEW WATER HEATER
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
HOWARD L.
06/2006
5.0
countertops
+ -1 more
We usually do most home improvements ourselves, but we decided to hire someone for our countertops. We picked Lowes, because we buy all our supplies there, and they send out great contractors. We felt the price was probably fair, but did not do any comparing.
Description of Work: Lowes installed new countertops in our kitchen.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,300
06/2006
5.0
carpet installation
+ -1 more
Lowes did a wonderful job. We were well pleased with their work. I found them to be fast and efficient. We would definitely use them again.
Description of Work: We had Lowes Home Improvement install new carpet in our lower level. We remodeled our basement.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Hardware & Home Improvement Stores,
Doors,
Appliance Sales and Installation,
Locksmiths,
Carpet Sales and Installation,
Window Treatments,
Water Heaters,
Flooring Sales and Installation,
Countertops and Backsplashes,
Delivery Service
FAQ
LOWES is currently rated 4.4 overall out of 5.
Sunday: 8:00 AM - 8:00 PM
Monday: 6:00 AM - 10:00 PM
Tuesday: 6:00 AM - 10:00 PM
Wednesday: 6:00 AM - 10:00 PM
Thursday: 6:00 AM - 10:00 PM
Friday: 6:00 AM - 10:00 PM
Saturday: 6:00 AM - 10:00 PM
No, LOWES does not offer free project estimates.
No, LOWES does not offer eco-friendly accreditations.
No, LOWES does not offer a senior discount.
No, LOWES does not offer emergency services.
No, LOWES does not offer warranties.
LOWES offers the following services: Home improvement supplies & help, appliance delivery