LOWES

Hardware & Home Improvement Stores, Doors, Carpet Sales and Installation,

About us

BUILDING MATERIALS, GARDEN & LAWN EQUIPMENT & SUPPLIES, LUMBER-RETAIL, NURSERIES-PLANTS, TREES, ETC. ADBA LOWE'S COMPANIES, INC. LOWE'S HOME CENTERS, INC.

Business highlights

61 years of trusted experience

Services we offer

BOOKS & CD'S, CLEANING, GARDEN CENTER, GREENHOUSES, GRILLS, HARDWARE, LADDERS & SCAFFOLDING, OUTDOOR LIGHTING, OUTDOOR LIVING, OUTDOOR POWER EQUIPMENT, PAINT & STAIN, PATIO FURNITURE, ADHESIVES, BATH, CABINETS & COUNTERTOPS, FANS, FAUCETS & FIXTURES, FLOORING, FURNITURE, HEATING & COOLING, HOME DÉCOR, LIGHTING, SAFETY & SECURITY, WATER TREATMENT, APPLIANCES, BUILDING PRODUCTS, TOOLS.


Accepted payment methods

American Express
Discover
MasterCard
Visa

Reviews

4.524 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
54%
4
33%
3
0%
2
13%
1
0%


Rating CategoryRating out of 5
quality
4.4
value
4.2
professionalism
4.5
responsiveness
4.5
punctuality
4.4
Showing 1-24 of 24 reviews

Lillian K.
03/2017
4.0
appliance sales
  + -1 more
He knew what he was doing. One person came to install washing machine. It took about an hour or less. They did a good job. I had just moved and the garage was full of stuff. I had to pull my car out before they could get the machine in the house. They had to move the dryer out because the room is so small.
Description of Work: Purchased washing machine. .

Rating CategoryRating out of 5
quality
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$600

Nancy P.
10/2016
5.0
carpet installation
  + -1 more
I have to say I am very nervous about hiring contractors vetted by someone else. They did a great job though. Very happy
Description of Work: Plantation shutters

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Dianne G.
01/2016
5.0
home improvement stores
  + -1 more
Received gift cards within 3 days
Description of Work: Sent me 3 gift cards

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

carol R.
10/2014
5.0
home improvement stores
  + -1 more
unknown
Description of Work: dishwasher.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Andrew G.
08/2014
5.0
carpet installation, flooring contractor, hardwood floor
  + 1 more
They did the service in January. I would use them in the future.
Description of Work: I got the entire house done with the carpet and hardwood.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$14,000

Leigh K.
06/2014
2.0
home improvement stores
  + -1 more
This was a miserable experience with Lowes. We purchased a five foot wide, custom order french door in early November. The door required 4 week lead time but arrived at the store on 11/19/13 well ahead of the 11/28 due date. Missing, however was the sill pan. Although Lowes said they contacted their supplier immediately, they were unable to get me the sill pan until 12/5/13. This pushed my installation window with my contractor way out. When I was finally able to get the door, I discovered they had ordered the wrong inswing although I had gone in many times to tell them exactly the way I wanted it to work. The person at the desk did not know what she was doing and ordered the wrong door to swing in. She also showed me how the mechanism would work to open the french door that was not the inswing door by showing me a door in the store. The door she showed me could be easily opened at the knob by my 91 year old mother in law so she could safely exit the house if needed but the door that arrived was completely different and she was unable to open both doors safely by herself since she is on a walker and unable to unlatch the door on the top and bottom. I complained to management and told them they needed to train staff and offered to talk to the manager about how unhappy I was with the service. I never heard from the store manager. By the time all of this went down, I decided to go with what I had rather than delay the project any longer. I will not go back to Lowes for doors or windows for any projects I need to do in the future.
Description of Work: Provided a new french door for remodeling project

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
1.0
responsiveness
2.0
punctuality
2.0

$1,100

Jeri W.
09/2013
5.0
home improvement stores
  + -1 more
Sales guy was helpful and I knew mostly what I wanted and he helped me use my coupons in the best way. Delivery team reminded me and truck was prompt and alerted me as to drop off. I even had them come back out to level it. One of the sales folks at my 2nd visit was less happy but eventually scheduled the guys to come back out. They don't like to call it and quot;set upand quot;, it's a and quot;deliveryand quot; for manufacturer warranty purposes, but they did it and the guys that came (2x) were capable and friendly and leveled my washer. Lowes will make sure you're happy in the first 30 days, that was still in my window.
Description of Work: Purchase & delivery of new washer / dryer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Linda P.
05/2011
2.0
doors
  + -1 more
My husband made sure to stay in the house all day on Tuesday but they never came or called. When we called they told us they had a 48 hour window even though we were told differently. We got our deposit back and decided to go with someone else. We have had problems with Lowes in the past. We used them to install laminate flooring in 2009. The contractor they sent to put in flooring was wonderful but Lowes didn't deliver the materials on time and there was confusion as to what day he was supposed to be there. Lowes did give us a discount for the inconvenience, but it does cause a problem for us because we have to drive from Lexington to Nashville every time we need to do work to our condo. We tried to use them again in the fall of 2010 to replace two bathroom vanities. They sent a contractor to measure and then a Lowes employee told us they had the products we needed in stock. We scheduled an appointment and drove to Nashville. The employee that we originally talked to wasn't there and we had to wait an hour for someone else to get back from lunch. We were then told the products were not available and would need to be custom ordered. We decided not to go forward with the project at that time because we were only there for a limited amount of time. We've given them so many chances because the Lowes in Lexington is so wonderful but we won't be using Lowes in Nashville anymore.
Description of Work: We went to our vacation home and found out the sliding glass door wasn't working properly. We decided to fix it this week while we were on vacation and picked out a door from Lowe's. We paid 35.00 for the estimate appointment and they said they would be there on Tuesday. The door we picked out was a French door that ended up being $1,000.00.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
1.0
responsiveness
3.0
punctuality
1.0


ELIZABETH K.
10/2006
5.0
carpet installation, flooring contractor
  + 0 more
We looked at carpet at Lowe's several times, did research on the Internet, and talked about carpet with sales persons from other companies. Dan Moseley at Lowe's was ABSOLUTELY the most helpful person to us. He had a wealth of knowledge about carpet fibers and prices. He helped us purchase beautiful, high quality carpet for less than any other estimates. Our order came in quickly - in less than a week. The installation crew did a fine job. They worked diligently and cleaned up meticulously. They were an hour later than I was told they would arrive and they didn't call. I will definitely use Lowe's and Dan Moseley the next time I purchase carpet.
Description of Work: We purchased and had carpet installed in two bedrooms, a hall, and our den.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$2,200

07/2006
5.0
remodeling
  + -1 more
Lowes did a great job. They showed up on time every day, and they worked steadily without excess breaks. The crew was very friendly and cleaned up well. The addition looks great.
Description of Work: Lowes helped remodel our house. They added an addition for a couple bedrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$25,000

Catalina S.
06/2006
5.0
doors
  + -1 more
Lowes was on time, and did a good job. The door looks and works well. I have no complaints.
Description of Work: Lowes installed a new back door in my home.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

APRIL B.
06/2006
4.0
hardwood floor
  + -1 more
Lowes did a great job on our flooring. They knew what they were doing. Lowes showed up right on time and cleaned everything up when they left.
Description of Work: Lowe's installed kitchen and living room hardwood floors for us.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$3,000

06/2006
5.0
doors
  + -1 more
My overall experience with Lowes was great. I was very pleased with the job they did. I would recommend them to anyone.
Description of Work: Lowes assisted me with my remodeling. They installed new doors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

PAT J.
06/2006
5.0
garage doors
  + -1 more
Lowes did a great job. The only thing I had a problem with was that they put the garage door opener to high for me to reach it. I am short and they wouldn't put it any lower for me. Otherwise, They did a good job.
Description of Work: Lowes put in a garage door opener for me. They also checked the garage door to make sure it was still good for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

06/2006
4.0
doors
  + -1 more
Lowes did an ok job. They were a little slow at getting here, but they have a great product that we are very happy with. We are having an issue with the door sticking, but it's just a matter of adjusting it I'm sure.
Description of Work: Lowes installed French doors.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro
$2,500

06/2006
4.0
countertops
  + -1 more
Lowes did a great job with our countertops. They are a little expensive, but the quality of workmanship is always good. We have used Lowes often and are always satisfied with their performance.
Description of Work: Lowes installed new countertops in my home. We are very pleased with the results.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$1,500

06/2006
2.0
carpet installation, ceramic tile, flooring contractor
  + 1 more
Lowes was horrible! They started off on the wrong foot. First, they didn't have anything in stock. Next, they ordered the wrong material. Finally, the delivery was not correct. The only pleasant thing that came out of this experience was that they refunded some of my money.
Description of Work: Lowes replaced all the flooring in my home. They installed some carpet and some tile.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
2.0
responsiveness
1.0
punctuality
1.0

Yes, I recommend this pro
$6,000

SUZANNE P.
06/2006
5.0
water heater repair
  + -1 more
It was a Lowes subcontractor, and they were very nice. Everything was cleaned up and removed before they were done. He was conscientious about doing things right and was okay with me watching him do the work. He also called in advance.
Description of Work: Lowes installed a new water heater and removed the old one.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

06/2006
4.0
doors
  + -1 more
Lowes had a great guy install our shower door. We did some competitive shopping around but everyone was priced higher. Lowes is a great company.
Description of Work: Lowes installed a new shower door for us.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$300

06/2006
4.0
carpet installation
  + -1 more
I felt Lowes was professional and did a great job with the installation. The carpet was great, and the workers were very polite. I didn't have any problems with them being rude or making a mess. I would recommend them to family and friends.
Description of Work: Lowes installed carpet throughout the whole house.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$6,000

LELA V.
06/2006
5.0
plumbing
  + -1 more
They were courteous and prompt. They were clean and picked up after themselves.
Description of Work: They put in a new garbage disposal in the kitchen sink.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

06/2006
4.0
ceramic tile
  + -1 more
Lowes gave us quality workmanship. They did a great job of cleaning up and the floors look great. Overall, they were great to work with.
Description of Work: Lowes removed the old flooring in our bathroom. They then replaced it with new ceramic tile.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$2,000

06/2006
5.0
garage doors, home improvement stores
  + 0 more
Lowes did a good job. I would hire them again if needed and I would recommend them. The garage door works perfectly.
Description of Work: Lowes installed a garage door for me.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

06/2006
4.0
water heater repair
  + -1 more
I remember that they came on time. They did their job and left.
Description of Work: They came and installed a water heater. They also removed the old water heater and disposed of it.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

    Contact information

    7034 CHARLOTTE PIKE, Nashville, TN 37209

    http://www.lowes.com

    Service hours

    Sunday:
    8:00 AM - 7:00 AM
    Monday:
    6:00 AM - 9:00 AM
    Tuesday:
    6:00 AM - 9:00 AM
    Wednesday:
    6:00 AM - 9:00 AM
    Thursday:
    6:00 AM - 9:00 AM
    Friday:
    6:00 AM - 9:00 AM
    Saturday:
    6:00 AM - 9:00 AM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Hardware & Home Improvement Stores,
    Doors,
    Carpet Sales and Installation,
    Flooring Sales and Installation,
    Water Heaters,
    Hardwood Flooring Sales and Installation,
    Garage Doors,
    Ceramic Tile,
    Appliance Sales and Installation,
    General Remodeling,
    Plumbing,
    Countertops and Backsplashes

    FAQ

    LOWES is currently rated 4.5 overall out of 5.

    Sunday: 8:00 AM - 7:00 AM

    Monday: 6:00 AM - 9:00 AM

    Tuesday: 6:00 AM - 9:00 AM

    Wednesday: 6:00 AM - 9:00 AM

    Thursday: 6:00 AM - 9:00 AM

    Friday: 6:00 AM - 9:00 AM

    Saturday: 6:00 AM - 9:00 AM

    LOWES accepts the following forms of payment: American Express,Discover,MasterCard,Visa
    No, LOWES does not offer free project estimates.
    No, LOWES does not offer eco-friendly accreditations.
    No, LOWES does not offer a senior discount.
    No, LOWES does not offer emergency services.
    No, LOWES does not offer warranties.
    LOWES offers the following services: BOOKS & CD'S, CLEANING, GARDEN CENTER, GREENHOUSES, GRILLS, HARDWARE, LADDERS & SCAFFOLDING, OUTDOOR LIGHTING, OUTDOOR LIVING, OUTDOOR POWER EQUIPMENT, PAINT & STAIN, PATIO FURNITURE, ADHESIVES, BATH, CABINETS & COUNTERTOPS, FANS, FAUCETS & FIXTURES, FLOORING, FURNITURE, HEATING & COOLING, HOME DÉCOR, LIGHTING, SAFETY & SECURITY, WATER TREATMENT, APPLIANCES, BUILDING PRODUCTS, TOOLS.

    Contact information

    7034 CHARLOTTE PIKE, Nashville, TN 37209

    http://www.lowes.com

    Service hours

    Sunday:
    8:00 AM - 7:00 AM
    Monday:
    6:00 AM - 9:00 AM
    Tuesday:
    6:00 AM - 9:00 AM
    Wednesday:
    6:00 AM - 9:00 AM
    Thursday:
    6:00 AM - 9:00 AM
    Friday:
    6:00 AM - 9:00 AM
    Saturday:
    6:00 AM - 9:00 AM