John Stevens Upholstery

The team at John Stevens Upholstery did a fantastic job! I couldn't be happier. I'll definitely use them again.

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We did not hire.

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We brought in the chairs and received a clear, itemized prize, date of completion --- about a week later --- and date and time of delivery of completed work to us. All times were met and the work was excellent.

Sofa was made much softer and more modern in appearance. The quality of workmanship could not have been better. The pattern matching was perfect. I am having more pieces done since this experience was so positive. The pickup and delivery men were very careful. All in all, everyone involved is of the highest caliber.

I submitted my information through email and they gave me the information on how much material to get, as well as an estimate. They were very prompt in responding to the email. They pick up in certain areas. They were on time in pick up and delivery and turn around time was about 2 weeks. I was very satisfied with the job they did and would use them again.

Mr. Stevens kept all appointments as scheduled, and the pick-up/delivery crew were careful in moving the sofas in and out of the house. During our first meeting, we showed him a sample of the fabric we had selected, and he was able to advise about how to order based on whether it was used 'up the roll' or 'railroaded'. (we selected 'up the roll' which required about 5 yards extra but avoided some extra seams). He was very knowledgable about the sofas and their original construction. We wanted to restore the sofas to their original quality and continue to use them for at least another 20 years, using materials matching or exceeding the original. He provided a quote for the work within 24 hours. The actual work took about 2 1/2 - 3 weeks, just as promised. When delivered, the sofas look like new, and are just as firm as new, and much more comfortable than before the repairs. We are very pleased with the quality, and workmanship, which appear to be excellent and uncompromising. However, this premium quality comes at a premium price, and his prices (not including the fabric cost) are, in my opinion, high. However, we essentially have two new custom sofas which we expect to last at least another 20+ years with daily use, so that the cost is comparable to new. The final cost (listed above, for both sofas, not including fabric) was exactly what was quoted except for the fabric treatment (which was not in the original quote, but agreed upon before the work was completed) and the tax.