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iCleanCarpet Inc

Carpet Cleaning, Dryer Vent Cleaning, Air Duct Cleaning,

About us

We are a professional cleaning service in the Nashville area. We pride ourselves on getting great results for all of our services. We also are completely upfront and honest with our pricing. We are affordable! We know our customers work hard for their money so we really try to provide value.

Services we offer

Carpet, upholstery, air duct, area rug, dryer vent cleaning, urine, rust, food dye color, stain, spot removal & water damage clean up.tile and grout cleaning, stripping,waxing and buffing floors.

Services we don't offer

Ask for details.

Amenities

Senior Discount

ask for details



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.586 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
63%
4
17%
3
9%
2
5%
1
6%


Rating CategoryRating out of 5
quality
4.6
value
4.5
professionalism
4.5
responsiveness
4.6
punctuality
4.7
Showing 51-75 of 86 reviews

martianez R.
09/2015
5.0
carpet cleaners
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$89

Gayle C.
03/2015
5.0
dryer vent cleaning
  + -1 more
It was good.
Description of Work: Cleaned the dryer vents.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

JAMES M.
09/2014
4.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Carol G.
08/2014
4.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro

Rebecca F.
07/2014
3.0
carpet cleaners
  + -1 more
unknown
Description of Work: iClean never contacted me within the time limit that was stated on the purchase form. So I |forgot about contacting them for a long time, and when I did finally contacted them, and asked if they could clean our stairs as a room (as other companies have been willing to do) they said that would be an extra cost, and the man that I spoke to was short in general, and seemed in a hurry, so I did not book service at that time. By the time I was able to make a new plan and book them again, I noticed that the service time had expired. So I never actually used them to see if they do a nice job or not. To be honest, I just didn't want them in my house after speaking to them on the phone. This is the first time that I have not had a pleasant experience with an Angie's list company.

Rating CategoryRating out of 5
value
5.0
responsiveness
1.0
punctuality
1.0

$59

Doug K.
07/2014
2.0
air duct cleaning, carpet cleaners
  + 0 more
.
Description of Work: They arrived a couple hours early in the am. They weren't here 5 mins. They said they looked and my vents are clean...didn't need a thing. I've lived in my home 7 yrs so I find it hard to believe there wasn't anything needed.

Rating CategoryRating out of 5
punctuality
2.0


Beverly F.
06/2014
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dawn M.
06/2014
2.0
carpet cleaners
  + -1 more
unknown
Description of Work: I purchased an Angie's List special for carpet cleaning by iclean. I paid for the service in advance, and then tried to schedule the cleaning. I never heard anything from the company. When I finally go ahold of someone they told me that they couldn't uphold their end of the deal because they did not have any appointments available for over 3 months. I requested a refund, which they did promptly take care of, but I wasted about a week on this (not to mention time waiting for someone else) and it would have been nice to know the scheduling issue in advance of purchasing the service. Perhaps those specials should be removed from Angie's List if they can't be performed?!

Rating CategoryRating out of 5
professionalism
1.0


Response from iCleanCarpet Inc
We have never been booked out more than a month. We are just a small company. Perhaps this customer should have callef to check availability before hand. That would make sense.

Vicki A.
06/2014
5.0
carpet cleaners, dryer vent cleaning
  + 0 more
unknown
Description of Work: Cleaned out my dryer vent and the vent that goes to outside. There were additional charges that I was not expecting.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$200

kathy W.
05/2014
1.0
carpet cleaners
  + -1 more
unknown
Description of Work: Nothing. They wanted go add on charges for cleaning return vents which is a part of the cleaning deal.

Rating CategoryRating out of 5
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0


Response from iCleanCarpet Inc
This person has never been on our schedule. This is a fake review

Tina M.
05/2014
5.0
carpet cleaners, dryer vent cleaning
  + 0 more
Great service,
Description of Work: Cleaned dryer vent.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Michele N.
05/2014
5.0
carpet cleaners, dryer vent cleaning
  + 0 more
unknown
Description of Work: Cleaned my dryer vent. Very nice and very professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Pat B.
04/2014
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Diane F.
06/2013
5.0
carpet cleaners
  + -1 more
They arrived exactly on time. They were very professional and very friendly. Cleaned rugs with machine. Excellent job. It passed the white towel test.
Description of Work: Cleaned three rooms and hallway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Scott T.
04/2013
5.0
carpet cleaners
  + -1 more
We were going to ask them to do more, but they were in and out so fast. My wife was going to have the stairs done, but when she asked them about it, they were already at the door. She did not even realize they were done so fast. They said that they could come back and do it. The quality of their work was good. We only had carpets cleaned one at a time before. They moved furniture better than the ones we had used in the past. The actual cleaning was probably at par with anything we had used. We are pleased with it. They did the three rooms and hall way in forty-five minutes. I just had to call them about three times to get it scheduled. It was not a big deal. They were on time. Actually, they were a little bit late, but he called me ten minutes prior to tell me that he was running a little bit late. So, I do not count that against him.
Description of Work: iCleanCarpet Inc. cleaned the carpets in three of our rooms and in our hall.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$89

Lyda P.
03/2013
5.0
carpet cleaners
  + -1 more
I purchased a Big Deal from Angie's List for this service in January. They were backed up until Feb. 13, 2013 but were very prompt and courteous in making and keeping the appointment, even though they were late on the day of service because of a needed equipment repair. They charged extra for the stairs and for one bedroom which was more heavily soiled. The coupon cleared stated that these were the terms, so no surprises there. They were quick and thorough. very professional. It did take a bit longer to dry than they had estimated, but that wasn't surprising either.
Description of Work: cleaned three bedrooms, hall and staircase carpet.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$237

Fran S.
03/2013
5.0
carpet cleaners
  + -1 more
Arrived on time, did great job removing soil from carpets. Finished in about an hour.
Description of Work: Cleaned carpet in Bonus room and stairway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Response from iCleanCarpet Inc
Hey guys. Thank you so much for your business. We really appreciate it!! In this economy it is good to have nice customers. Again thanks for the nice review. Steve

Stephanie B.
02/2013
5.0
carpet cleaners
  + -1 more
Overall went well. Carpets looked cleaned. They use 230 degree water to kill bacteria, diet etc. they were good at calling me back and being communicative which is important to me.
Description of Work: I purchased the 3 room for 89.00 deal. They suggested I have upstairs hallway cleaned/deodorized. We had quite a bit of traffic on landing and stairs. Did good job and carpets looked great. Master bedroom, 3 bedrooms, playroom rug, stairs, landing, hallway cleaned. No bedroom closets were cleaned. Did a good job. Would recommend. Were honest and trustworthy.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$300

Debbie M.
01/2013
5.0
carpet cleaners
  + -1 more
They sure know their stuff. Came in and did my bonus room and steps. Very professional and nice. Didn't take very long. My carpet looks like new and they said when they come back in the fall, the same process would be $65.00. Highly recommend them.
Description of Work: Robert and Steve came and cleaned my bonus room and steps. They were very thorough and it looks wonderful. They also said when they come back in the fall it would only be $65.00 for the same treatment. These guys were very nice and friendly. Highly recommend them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$112

Mridu P.
01/2013
5.0
carpet cleaners
  + -1 more
They were great. On time, very professional and my carpets look fantastic. This is the second time I've used this company and am making another appointment to get my downstairs carpets and sofa cleaned too. Highly recommend.
Description of Work: Highly recommend.
Rating CategoryRating out of 5
Yes, I recommend this pro
$170

Nikki H.
01/2013
5.0
carpet cleaners
  + -1 more
Outstanding company - highly recommend! Prompt, friendly, easy to work with. They made our carpets look like new again!
Description of Work: Carpet cleaning for our rental property.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Robin M.
01/2013
5.0
carpet cleaners
  + -1 more
I purchased the coupon for the cleaning of three rooms and contacted the company right away. They were able to come out the next week right before a big party we were having. When they arrived, they called to let me know that in order to get up the larger stains, additional treatments would be needed at an extra cost. The results were great!
Description of Work: The company cleaned two large rooms in our basement which are high traffic areas. There were a number of spots which required extra clearning. The results were excellent.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

L. Shane P.
01/2013
5.0
air duct cleaning
  + -1 more
I bought a groupon from this company for air duct cleaning. They came and cleaned approximately 20 vents and one cold air return with a roto-brush and a truck based vacuum system. They found mold in our ductwork and treated it for that as well (which was about $100 of the $200 I spent). They showed me a few things they sucked out of the system like wood from when the house was built in 1979 and old toys from the 1980s. It took them about 2.5 hours to finish. They moved all the furniture that needed to be moved and put it back. There was a little residual dust around the vents that I had to mop up but it was too small to see, you could just feel it under your feet. I would definitely use them again although he said you only need to get your air ducts cleaned once every 10 years or so.
Description of Work: Cleaned about 20 air vents and one cold air return. Also treated the system for mold that was present.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

John C.
01/2013
4.0
carpet cleaners
  + -1 more
Overall, very satisfactory.
Description of Work: Carpet cleaned in three rooms. Some stains were hard in and had been there a while, but even those came out. I had moved all of the furniture out already, so no comment with that part. Gentlemen were very professional and friendly.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$90

Heidi S.
12/2012
5.0
air duct cleaning, dryer vent cleaning
  + 0 more
I love this Angie's List service, I have had great experiences with all the business so far and Iclean was no exception. They kept me in communication of thier where abouts and arrival prior to performing their service. They were polite, professional and very pleasent to work with. It is easy to tell when people care about their customers or just "do my job". They are serious about treating their customers with respect as well as quality. Although I didn't have them clean my carpets, I really think I wold have them come back in the future to do so.
Description of Work: They came back to clean out mold they found during the initial inspection. They would have performed this service the same day but I was the one who asked them to return. They worked me in ina timely manner and removed the mold.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Contact information

533 Church St 111, Nashville, TN 37219

www.icleancarpetsnashville.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Dryer Vent Cleaning,
Air Duct Cleaning,
Oriental Rug Cleaning,
Upholstery Cleaning,
Water & Smoke Damage

FAQ

iCleanCarpet Inc is currently rated 4.5 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

iCleanCarpet Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, iCleanCarpet Inc does not offer free project estimates.
No, iCleanCarpet Inc does not offer eco-friendly accreditations.
No, iCleanCarpet Inc does not offer a senior discount.
No, iCleanCarpet Inc does not offer emergency services.
No, iCleanCarpet Inc does not offer warranties.
iCleanCarpet Inc offers the following services: Carpet, upholstery, air duct, area rug, dryer vent cleaning, urine, rust, food dye color, stain, spot removal & water damage clean up.tile and grout cleaning, stripping,waxing and buffing floors.
Ask for details.

Contact information

533 Church St 111, Nashville, TN 37219

www.icleancarpetsnashville.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed