Home Craft of Tennessee

BEWARE – A smooth talking guy will show up saying he is just filling in, says he works in marketing not sales. They will show you a “patented” high quality gutter which is not what is really installed. In my case they admitted later the demo was misrepresented by the sales person. On installation day, the installer (I think a subcontractor) shows up with industry standard .027 gauge seamless gutter and I learn the expensive lesson …“you have immediately tell the installer to leave your property” if you do not like what’s happening. Do not contact the Home Crafters with the issue like I did during the start of the installation. They won’t do anything. I took the route of not paying the installer at the end of the job to get their attention. I continued to push the issue about product misrepresentation and a premium cost for standard .027 gauge gutters and asked for a competitive price. They offer $100 off. I have never dealt with such ugly people over several phone calls, threaten with lien on my home and I ended up with a lawyer only to learn the hard lesson… “You should have immediately told the installer to leave your property”. Lawyer made me pay up or take a lean on the property less $350. Did I get a fair competitive price in the end? No. Based on an 8 year old quote I’d say overpriced by+-$ 1,500. I admit, I’m was not on my game with this deal. Did not do enough homework. Really liked the misrepresented product and ended up just plain ole gutters for a ridiculous cost. 2020 has been a rough year and I let a bad guy get me. Don’t let it happen to you...Shop local instead and use local references like Nextdoor. If you don’t, you have to look your mistake every day like I do and the dern thing is already leaking !