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Hiller Plumbing, Heating, Cooling & Electrical

Heating and Air Conditioning, Plumbing, Electrical

Reviews

4.627 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
78%
4
7%
3
4%
2
0%
1
7%


Rating CategoryRating out of 5
quality
4.5
value
4.2
professionalism
4.7
responsiveness
4.7
punctuality
4.9
Showing 1-25 of 27 reviews

Robert C.
01/2018
4.0
heating & air conditioning/hvac
  + -1 more
The checking of the heating system took place on an atypically warm day in October, so the attic, where the system is located was over 90 degrees. Because of the heat, the system would only run for 4 minutes and then shut down with an "over heating" error code. The serviceman checked and cleaned everything and then scheduled himself to come back the following week on a cooler day to be assured that the fault was due to the heat in the attic and not a fault in the system. He returned and the system performed perfectly.
Description of Work: I hired Hiller to perform the annual check up of the heating system. When the system was installed, I opted for the annual check up plan and have done so each year since they installed it. Therefore, the cost of check up was included in the annual fee.

Rating CategoryRating out of 5
quality
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Bonnie D.
10/2017
5.0
electrician
  + -1 more
...
Description of Work: ...

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Richard M.
09/2017
1.0
heating & air conditioning/hvac, plumbing
  + 0 more
I think I was a victim of fraud, quite frankly, in my opinion. They conned me into changing out a capacitor on my split unit heating and air conditioner by telling me that the capacitor needed to be a 9 ohm capacitor. Then when he showed it to me he didn't realize that I knew something about electronics, and on the case it had stamped 6 ohm capacitor. So after he left I contacted the manufacturer directly and found out that the manufacturer's engineers put a 6 ohm capacitor on the unit and that's what they wanted. But this guy said that I needed a 9 just so he could get me to buy a capacitor that I didn't need. So I was really angry.
Description of Work: This was for my air conditioning unit.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
4.0

$250

Susan Q.
05/2017
1.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$125

PAMELA D.
05/2017
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$79

Sharon S.
05/2017
5.0
heating & air conditioning/hvac
  + -1 more
They do a great job every time they do a maintenance. They are real honest people. I have used this company for at least 10 years. I would highly recommend them.
Description of Work: They just performed a thorough systems check on my a/c. He checked the Freon and cleaned the system. I have an annual contract with the company . I just pay for parts and labor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$162

Sharon S.
05/2017
5.0
plumbing
  + -1 more
They replaced the hose and faucet at no charge because it was under warranty. They did a great job as always. I would highly recommend them.
Description of Work: They replaced my kitchen faucet and hose under the sink. There was a leak under my kitchen sink that rotted out the wood under the cabinet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

ROBERT R.
05/2017
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Tim R.
04/2017
5.0
heating & air conditioning/hvac
  + -1 more
As far as maintenance, pretty much it's been Hiller. The cost is part of our annual bundling. They charge you a set fee and then they come out and do an HVAC tune-up and a plumbing check and electrical inspection. Those services are kind of spread out a little bit. They've always been good about showing up when they promise and everything, so it's fine. For price, probably a B. This thing is reasonable, but if you ever do need additional work I feel like they're a little pricier than some. They do a good job. I don't think we've had any problems getting them out here. They're a big company and they're responsive. You can get them if you need them.
Description of Work: They came out and did systems checks; their annual house tune-up kind of thing that they offer.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tim A.
04/2017
3.0
heating & air conditioning/hvac
  + -1 more
They were great. Their technicians were great, but they were always trying to find something else to have work done. I didn't like that. They are costly. Their culture is to find things to fix.
Description of Work: a/c work

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
4.0


Susan T.
04/2017
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: They came out to service the air conditioning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Elisabeth T.
03/2017
5.0
plumbing
  + -1 more
I have used their services many times. Every technician has been very friendly, efficient, and completes great work.
Description of Work: They unclogged a bathtub drain. The week before they repaired a toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$138

JOHN & BELINDA H.
03/2017
5.0
heating & air conditioning/hvac
  + -1 more
I have a contract with them where they came twice a year and check the unit. They are professional, do a thorough job and are very concerned about cleanliness. I am consistently happy with them.
Description of Work: They came out to check on my air conditioned unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

JOHN & BELINDA H.
03/2017
5.0
heating & air conditioning/hvac
  + -1 more
I have a service contract with them. They came and made sure they were in good working order. I have used them so long I usually recognize most of the technicians. It's a very set analyst they do and they are here about an hour and fifteen minutes.
Description of Work: They came out to do my annual furnace check.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Shawn T.
03/2017
5.0
heating & air conditioning/hvac
  + -1 more
They are worth it. The workers are courteous and professional.
Description of Work: They did an annual inspection.
Rating CategoryRating out of 5
Yes, I recommend this pro

Shawn T.
03/2017
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: I used Hiller Plumbing, Heating, Cooling & Electrical for inspection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Robert C.
01/2017
4.0
heating & air conditioning/hvac
  + -1 more
I would use them again because I have a warranty with them. They are about as good as anybody. Make sure to get a clear understanding of what work is going to be performed. It took them two days to complete the work. The workers were fine. They were average workers. They left the area they were working in not an A but not a C either.
Description of Work: They replaced two heating and air conditioning systems in the house.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15,000

Judith B.
01/2017
5.0
plumbing
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rosetta D.
01/2017
5.0
plumbing
  + -1 more
excellent service, that was my second time using them
Description of Work: installed line from house to the water main

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ella W.
08/2016
5.0
electrician
  + -1 more
unknown
Description of Work: Hiller plumbing removed old & installed all new plumbing in our home 2 years ago. They accidentally unplugged our freezer. I lost the last of my deceased mother's freezer jams. Not only did the workers apologize profusely, the next day a manager came and apologized too. He had a sincerely handwritten apology from his boss attached to a wrapped bucket full of assorted jams, and 2 gift certificates to 2 restaurants.The new plumbing and installed appliances have worked wonderfully. So....when a storm came thru, and a tree fell this past month on 7.8.16 and ripped out our electrical power line and bent the outside pipe to our home, we called them. Two brothers who were electricians arrived. They contacted our power company and insisted they come back and remove the lock that a previous worker had NOT removed. They purchased supplies, replaced the pipe and rewired. They contacted the power company again to advised their job was done and come restore our power that night. By 1am we had power. Plus we lost very little out of our freezer and refrigerator, since the power had been out 9 hours. Had their workers not have been so dedicated to giving good service, it would have been later the following day when power would have been restored. We could only reach an automated system at our power company. My husband has a medical condition that heat worsens. While our power company may not care during a major outage, this company does. Our insurance adjuster said the price that was billed, was extremely fair for an after hours emergency call, and the work was done well, even in the dark of night. We will continue to rely on them, as they really aim to satisfy their customers.
Rating CategoryRating out of 5
Yes, I recommend this pro

Roderick B.
08/2016
5.0
heating & air conditioning/hvac
  + -1 more
The price was a little steep because I already had the parts. They just came and provide the labor. It took them about 15 minutes. I would use them again because I am a member of the Hiller Club so I still have some service with them.
Description of Work: For heating and AC, I have used Hiller. They put on a condenser motor fan for me.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

rebecca B.
07/2016
5.0
plumbing
  + -1 more
I think they are pretty good, but kind of expensive. They had to do something over, but they did come back and do it over. The responsiveness was very good.
Description of Work: I used Hiller for plumbing and gas connection.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kevin P.
06/2016
5.0
heating & air conditioning/hvac
  + -1 more
I have used them a long time ago. They just could not get anybody out to me in time. They are always good.
Description of Work: I used Hiller Plumbing and Heating.
Rating CategoryRating out of 5
Yes, I recommend this pro

Kevin P.
06/2016
5.0
heating & air conditioning/hvac
  + -1 more
I have used them various times over the last four years.
Description of Work: I used Hiller Plumbing and Heating.
Rating CategoryRating out of 5
Yes, I recommend this pro

James B.
09/2015
5.0
electrician
  + -1 more
The install went great. The electrician installed a GFCI outlet in a closet and also installed a whole house surge protector in the electrical panel box. The electrician took time to explain the surge protector, and showed how to test the GFCI outlet with the test/reset buttons. I would definitely call the service provider again for any future electrical work.
Description of Work: Installed an electrical outlet and also a whole house surge protector.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600
    • 1(current)
    • 2

Contact information

1510 Fort Negley Blvd, Nashville, TN 37203

http://www.hillerphc.com

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Plumbing,
Electrical

FAQ

Hiller Plumbing, Heating, Cooling & Electrical is currently rated 4.5 overall out of 5.
No, Hiller Plumbing, Heating, Cooling & Electrical does not offer free project estimates.
No, Hiller Plumbing, Heating, Cooling & Electrical does not offer eco-friendly accreditations.
No, Hiller Plumbing, Heating, Cooling & Electrical does not offer a senior discount.
No, Hiller Plumbing, Heating, Cooling & Electrical does not offer emergency services.
No, Hiller Plumbing, Heating, Cooling & Electrical does not offer warranties.

Contact information

1510 Fort Negley Blvd, Nashville, TN 37203

http://www.hillerphc.com