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Geek Squad - Best Buy

Computer Repair, Appliance Sales and Installation, TV Sales,

About us

Local Expert Geek Squad Agents can fix your Appliance or TV regardless of where purchased. 90-day warranty along with professional, quick, and clean services. TVs include LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, including older TV models. Appliances repair of major brands, whether purchased at Best Buy or anywhere else. Check us out online, by phone, or at over 1,100 Best Buy stores.

Business highlights

30 years of trusted experience

Services we offer

Repair - Televisions, & Appliances - Refrigerators, Washer & Dryers, Ranges - Gas & Electric, Dishwashers, & Microwaves

Amenities



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.49 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
56%
4
33%
3
11%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.4
value
4.6
professionalism
4.8
responsiveness
4.6
punctuality
4.7
Showing 1-9 of 9 reviews

RHONDA B.
11/2015
5.0
computer repair
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Mary C G.
10/2015
4.0
appliance sales
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Laurence and Rise T.
06/2013
5.0
appliance sales, tv sales
  + 0 more
They were terrific. They were good with price and quite knowledgeable. I find them to be very competitive in price and one of the more knowledgeable than other stores.
Description of Work: I last used Best Buy to buy a TV and a washer and dryer last week.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$320

WAYNE D.
09/2006
3.0
computer repair
  + -1 more
The computer is under warranty for hardware. I contacted the manufacturer who ran test and determined that the drive is OK. The computer is sometimes slow and difficult to get various programs to respond.
Description of Work: They did an on site diagnostic, check update on a virus and spyware protections. They removed a program that was giving warning on start up. They diagnosed that the hard drive is noisy and will fail in the future.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$159

06/2006
4.0
computer repair
  + -1 more
I have no problems with Best Buy except the merchandise that I got was defective. They are very informative and helpful to me. I will continue to use them.
Description of Work: I bought a computer from them not too long ago and it had some problems with it. The Geek Squad took it to repair it and I am still waiting for it.

Rating CategoryRating out of 5
quality
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$100

06/2006
5.0
computer repair
  + -1 more
My overall experience with Geek Squad was very good. They gave us an estimate, which was very accurate. They had our computer done in a timely manner, and it works so much better.
Description of Work: We took our computer to Geek Squad in Best Buy to upgrade it. They also added more memory.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

06/2006
4.0
computer repair
  + -1 more
I felt Best Buy did a good job fixing my computer. It works much faster now since the programs are upgraded and they were professional in performing this task.
Description of Work: The geek squad upgraded my computer for me and added some new services to it.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$150

06/2006
5.0
computer repair
  + -1 more
They also repaired a vacuum cleaner for us and we were satisfied with the work done. I always give somebody just one chance and if they do badly I never return. I would recommend Best Buy for the jobs they have done for us.
Description of Work: My husband had some work done to his computer. My husband bought his computer there and we have used them for other services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

06/2006
5.0
computer repair
  + -1 more
If I needed them in the future I would definitely hire the geek squad from Best Buy. The lady that worked on the computer did a wonderful job and was very knowledgeable.
Description of Work: Best Buy upgraded the computer from sp1 to sp2. They also discovered some missing files from sp1 so that s why it was upgraded.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

    Contact information

    6810 Charlotte Pike, Nashville, TN 37209

    www.geeksquad.com/repair

    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    Yes
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Computer Repair,
    Appliance Sales and Installation,
    TV Sales,
    Computer Sales,
    TV Repair,
    Stereo and Home Theater Systems,
    Camera Repair,
    Auto Radio Service,
    Appliance Repair

    FAQ

    Geek Squad - Best Buy is currently rated 4.4 overall out of 5.

    Sunday: Open All Day

    Monday: Open All Day

    Tuesday: Open All Day

    Wednesday: Open All Day

    Thursday: Open All Day

    Friday: Open All Day

    Saturday: Open All Day

    Geek Squad - Best Buy accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    No, Geek Squad - Best Buy does not offer free project estimates.
    Yes, Geek Squad - Best Buy offers eco-friendly accreditations.
    No, Geek Squad - Best Buy does not offer a senior discount.
    No, Geek Squad - Best Buy does not offer emergency services.
    No, Geek Squad - Best Buy does not offer warranties.
    Geek Squad - Best Buy offers the following services: Repair - Televisions, & Appliances - Refrigerators, Washer & Dryers, Ranges - Gas & Electric, Dishwashers, & Microwaves

    Contact information

    6810 Charlotte Pike, Nashville, TN 37209

    www.geeksquad.com/repair

    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day