FULL CIRCLE TREE AND & SHRUB, LLC

Unfortunately, had several misunderstandings with them, in fact with all three people there I dealt with. This just doesn't happen to me with other businesses or even individuals. Communication is always a two-way street, but when companies tell you one thing, then tell you something completely different a couple days later, something serious is amiss. Also, according to industry-standard guidelines, the hole they dug to plant the tree was about half the recommended size. I really hate having misunderstandings and also hate conflict. But got plenty of both with this crew.

Great. They were on time, cleaned everything up, and polite.

Excellent service! Awesome staff! Of course, they did the most amazing job of removing our trees!! Both Tim and Meghann were great and pleasant to work with. They were on top of everything! Nice customer service from beginning to finish. I’ll definitely recommend to friends and family.

I rate them "A" in all categories except price. The job cost more than the amount listed in the "Angie"s List Special". To be fair, it could have been my interpretation of the posting, but going forward more specificity and clarity is needed up front at the time of the posting. Again, the work was excellent and I would hire again depending upon the price..

Did work on time and professional manner.

For weeks and weeks I coordinated with the office that I desperately need the work done as my HOA would probably fine me and would work with them on scheduling if only given a short couple of days notice to if needed rearrange my schedule. They said they were happy to do the work Weeks would go by without hearing from them I would call and they said they would get here when they could but the office had no control over the workers schedule but would put me down as priority Again almost 2 weeks later I get an email in the after noon that he is coming the next morning. I called and explained that was not enough time to cancel other appointments to be here for initial meeting to go over scope of work. Could he please come later in the day The response was just "no" and then I get an email saying they were doing me a favor by saying they would do the work This company apparently has all the work it needs and has absolutely no concern for clients - their attitude is take it or leave it - so I left! Hire at your own risk only if you have 2 months or more to get the work done. I would have appreciated it more if they had just said we can not take new clients at this time and I could have hired someone else weeks ago and not dealt with all of the frustration dealing with them I hung in there with them as they had been rated so high here . Lesson learned

He was personable and nice. He did exactly what he said he was going to do and did it at a reasonable cost.

The trimming looks great. I am sure their work on the hackberry (I was out of town at the time) was first rate. I have used this company on at least two earlier occasions and have been very pleased with them in every way. Absolutely first rate!

We've used them three times and all three times it has been an excellent experience. I can not say enough about them, I mean I would go work for them if they needed me. The people were pleasant. They cleaned up better, I mean they made out yard look better than it was when they came in. They were there on time. These folks are very talented. On all three occasions we've had a very favorable experience with them.

best job I have seen from a tree cutting company

An itemized plan was drawn up with various options and no heavy sell. It was a good encounter I was comfortable to go forward with. I called back the next day and told them I wanted to go forward with the work on the plants.

Mr. Bergman was by to do an assessment within two days. He said that "cabling" would be able to secure the tree, and that removal was not necessary. (And significantly less expensive than removal estimates I had gotten.) My place is somewhat difficult to access, so he came himself in a couple of weeks, there not being any hurry. He was on time, and cleaned up all of the minor branches which needed to be trimmed for access. The only sign of anything is the cable and bolts if you know where to look. An excellent, professional experience.

They were very well-equipped, professional, careful relative to their own safety and the preservation of our lawn and property, yet timely and efficient in their work. This was simply an excellent crew that I will hire again when I have recurring tree care needs. What a great company!

Before the storm was over, I messaged Jeff and Full Circle through Angie's List and he responded first thing the next morning, was at my house by 8:15, gave me a bid and had the work completed before the day was out.

I called their office and spoke with Meghann about the needed work, and Jeff (the owner) was out within the next week to provide a detailed estimate. I followed up with Meghann regarding a few questions, to specify what work I wanted to be completed, and to arrange a day for the work to be performed. The team of three employees arrived the afternoon of the scheduled day and completed the work late that same day. They cleaned up and removed all debris once the work was completed. Overall, I was very pleased with the estimate process and work performed. I will definitely use them for future tree needs and recommend them to members of Angie's List in the greater Nashville area!

I called Full Circle Tree & Shrub after reading their many positives reviews on Angie's List. From start to finish, this was an easy, convenient and positive experience. The cost was reasonable (not the least expensive but not the most either) and the staff who came to my house to trim the trees in our front and back yard were professional, efficient, and courteous. Full Circle Tree & Shrub will be my first call when I need to thin out and trim the trees in my yard!

I called in for an estimate and Jeff Bergman (the owner) was there the very next morning to give me an estimate. I booked a date a few weeks later with Meghann Zolan (Office Manager). The guys came on time on the scheduled day, acted very professional and did a great job of all the work they did. I couldn't have been happier. I would not hesitate to recommend Full Circle to anyone for any work you may need done. They are very professional, quality-minded and customer oriented.

They're really busy. You call them... I think it was three months before they can do it.

We used Full Circle Tree & Shrub and are very happy with the results. It took them a few weeks to get to us because they were helping others in more immediate need because of the damage from recent storms, but they were worth the short wait. Great communication, knowledgeable, conscientious and courteous staff. Highly recommended. Will use them again.

It went perfectly. Jeff Bergman and his staff were very friendly, helpful and prompt. You would not know he had been to my property if it weren't for the tree limb being gone. If there was any mess caused by his work he cleaned it up before leaving. The service was performed within 2 days of my initial call.

This is the second time we have hired Full Circle to take care of a tree issue at our house. Last fall, they removed an overgrown tree from our property, and most recently cleaned up storm damage to our trees after our big winter storm. They communicate well, are timely, professional, and very pleasant to deal with. We would highly recommend!

This was my second time to use Jeff and I'm very pleased with his excellent work. I appreciate Jeff even more after watching another company work on a neighbor's trees! Jeff is very knowledgeable and makes recommendations that I trust.

Excellent! Jeff was great to work with; extremely knowledgeable; absolutely no attempt to sell us extra work; in fact, he let us know where things were not needed. His two guys did great work, and did it quickly and thoroughly. They took care of cut branches, swept up leaves, etc. They knew their stuff, too--they were happy to explain things to me. Both had great attitudes. Finally, due to a very small mix-up, they made an adjustment to our bill...which we didn't ask for, and definitely were not expecting. We were really impressed by that gesture. We look forward to calling them next time we need work on our property.

All the work was done as promised and they did a great job cleaning up and leaving very little sign they'd been there (other than the completed work). It did take them awhile to come back to remove the stumps, but we were in no rush and the weather wasn't very cooperative. Now that we've cleaned up our trees, we are working with them to plant some trees and shrubs.

Everything done by these folks was done well. I wasn't even there for any of it. Called in and requested a quote, they were in the area so did it while I was at work and left it on my door. When they came in to do the work I was also at work, left to a damaged tree, came home to a completely clean site with a brand new tree. No complaints. Everything was done as stated/requested and done well. They even let me know, in advance, that the tree they used had to be a bit smaller as the nursery was out and adjusted the price accordingly.