We are a locally owned and operated company that values honesty and integrity in all aspects of our business. We offer a variety of moving services that are customizable to each individual property. We pride ourselves on the quality of our work as well as our commitment to outstanding results. We look forward to building lasting relationships with our clients and guarantee your satisfaction!
cost of move was a little bit higher than quoted, but not terribly out of wack.
Rating Category
Rating out of 5
quality
5.0
value
4.5
responsiveness
5.0
Yes, I recommend this pro
Albert J.
04/2019
3.0
I will not recommend packing as part of your move. Boxes not properly labeled or packed, electronics just thrown into boxes with little or no packaging.. etc. Delivery was okay, however you need to supervisor the crew more than I am used to...
Rating Category
Rating out of 5
quality
3.0
value
2.0
responsiveness
3.0
Yes, I recommend this pro
Joseph M.
04/2019
0.5
Fox Moving and Storage is one of the shadiest and dishonest companies I have ever had the unfortunate experience of dealing with. First, Donna in their office asked for an inventory of our belongings. She said a quote from another company would work. We provided a quote from another company and she said they were going to use that. She updated our quote to included an *inventory* charge but when she did that, she reduced the amount of weight by several thousand pounds which in turn cost us hundreds in overages. Second, we asked for the extra 10k worth of insurance coverage because we have a lot of high-end furniture. The movers refused to wrap over 10k worth of aluminum outdoor furniture. Almost all of this furniture was chipped, scratched, or scraped, right down the aluminum. When we went to file the claim, they said we opted out of it by accepting their crappy basic coverage which their lead guy Yoniel said was included no matter what and we would be covered by both. He flat out lied, by accepting their basic coverage we are not covered by the higher insurance. Third, they gouged our brand new wooden floor in our brand new house. This gouge was huge and went across 3 Fourth, they left a bunch of indoor shelves outside on our back porch, these are too heavy for my wife and I to lift by ourselves, we did not realize they did not bring them inside until they had left. This was very sloppy and lazy because it is obvious these belong inside. Lastly, while most of the crew was very nice, there were some disgruntled movers who purposely put boxes wherever they wanted or just flat out did not unwrap furniture when delivered. This was minor compared to the first three issues but still annoying.
Rating Category
Rating out of 5
quality
0.5
value
0.5
responsiveness
0.5
David R.
04/2019
5.0
The guys did well. Unloaded a 26 ft U-Haul in 2 hours. Showed extra care to special items . Thanks, Fox
Rating Category
Rating out of 5
quality
5.0
value
4.5
responsiveness
5.0
Yes, I recommend this pro
Sohrab S.
04/2019
5.0
we needed to move the whole house content in town I made a query on Home Advisor. Although several companies contacted me Fox was the only one who provided detailed information and followed up as opposed to others who just wanted to make a quick sale. Donna (customer service) was awesome and was very responsive and helped me every step of the way and was very accommodating. The person who came to do the estimate was very friendly and also accommodating. The moving crew was also very helpful, respectful of our goods and very efficient. I would highly recommend Fox and will definitely use them again in the future.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Susan G.
04/2019
5.0
Excellent service. Professional and efficient. Best value for money well spent. Will use again. Thanks!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Denise M.
04/2019
3.5
Communication problem when I rescheduled. Also, what I thought was a two-man job was taking longer while one was moving out furniture the other was securing in truck. So three men are probably needed.
Rating Category
Rating out of 5
quality
3.5
value
2.5
responsiveness
2.5
Yes, I recommend this pro
Nancy F.
12/2018
5.0
Courteous, prompt, and very professional. Will hire again!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Stacey B.
10/2018
4.0
These guys were great. Late showing up but they called to let us know. Great to work with.
Rating Category
Rating out of 5
quality
4.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Dave G.
08/2018
5.0
The person that called to follow up was extremely professional and courteous. In addition, their price was very fair.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Judy J.
07/2018
3.0
The truck arrived an hour and a half late, the crew did not bring any boxes, and forgot to load the cushions from the living room chairs. When they left I was unable to find out the total charge or whether the promised discounts had been applied. The driver forgot his cell phone and they had to return to pick it up. The crew was polite, did not break anything as far as I could tell.
Rating Category
Rating out of 5
quality
4.0
value
4.0
responsiveness
4.0
Yes, I recommend this pro
Chineme Amadi C.
06/2018
4.0
Very nice and caring! If something was a concern to me, the handled it immediately! Fast, reliable, and we trusted them with our personal valued house hold items! Great company!
Rating Category
Rating out of 5
quality
4.0
value
3.0
responsiveness
5.0
Yes, I recommend this pro
Sandra O.
05/2018
5.0
Both men were a joy to be with. Very accomendating.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Bill A.
04/2018
5.0
Great to work with. Excellent at communicating and coordinating my move!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
mona b.
04/2018
5.0
Excellent service! Taran runs the show and set it all up for me with ease and comfort level! The moving staff was professional and efficient! They even brought back my family photo that got left on the truck !!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Jim M.
02/2018
0.5
Terrible company to begin they were 4 hours late,they dropped furniture,we found broken items after the fact.The 3 guys argued between themselves because they all thought they were the boss.They were not friendly at all. I would never recommend this company to anyone................Very disappointed......
Rating Category
Rating out of 5
quality
1.0
value
0.5
responsiveness
1.0
Miranda T.
02/2018
2.0
I was disappointed. I just needed help unloading a pod. I understood the 3 hour minimum but the representative told me it would take at least that long with 3 guys. I trusted his opinion. They were done in less than an hour. Before the left I asked that they move a very large package back down stairs for me. They said they would, then promptly left without taking care of it.
Rating Category
Rating out of 5
quality
5.0
value
2.0
responsiveness
2.0
Joshua V.
02/2018
5.0
This company was great! I really liked the professional service led by Josh B. and his team. They took good care of all my personal belongings and didn't damage anything, especially my piano. First class service! Highly recommended.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
4.0
Yes, I recommend this pro
Jackie C.
02/2018
2.5
The storage cost of $160 per month is extremely high.