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Computer Renaissance

Computer Repair, Computer Sales, Computer Training

About us

Since 1988 Computer Renaissance® has served millions of retail computer customers nationwide from Alaska to Florida. Originally our stores were founded on the basis of buying and selling used PC products to consumers, but we have been reborn. Today our computer franchise stores deliver three distinct offerings: 1) High-Value, Custom, New and Name Brand Factory Refurbished Computer Products (Dell, Gateway, HP, IBM and More). 2) Brand Name Component Parts for the Do-It Yourself Customer. 3) In-Store and On-Site Service and Repair for the Home and Small Business.

Business highlights

36 years of trusted experience

Services we offer

Computer sales, virus removal, spyware, hardware installation and repairs, wired, wireless networking, data backup & recovery.


Accepted payment methods

American Express
Discover
MasterCard
Visa

Reviews

4.912 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
8%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.9
responsiveness
4.8
punctuality
4.8
Showing 1-12 of 12 reviews

Kersten L.
07/2016
5.0
computer repair
  + -1 more
I called to find out if they had any chargers available. They had 2. I was very happy. Got to the store and picked the one I wanted and it worked like a charm even if it was used.
Description of Work: I needed a new charger for my older apple computer. It is pretty old but and I could not find one anywhere..

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10

Darlene W.
10/2014
4.0
computer repair, computer sales
  + 0 more
It was good, the only thing wrong was, I feel that I should have been told that it did not come with a keyboard and mouse. I was given two different prices for monitors; one was $50 and $100. I chose the $50 one and only when I got home did I realize that the monitor was used.
Description of Work: Took old computer in for diagnostic, it was not fixable..ended up buying new computer, waived 30 dollar fee.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Robert H.
08/2012
5.0
computer repair, computer sales
  + 0 more
I had problems with a computer crash, they correctly identified a bad RAM chip and fixed it. I the decided to also buy a new computer, they provided an excellent selection of custom built machines. They configured the new machine to my specifications and successfully transferred all data from the old machine. In the end I got a brand new, state-of-the-art computed with all my old data intact and a refurbished old computer with a clean drive. They also successfully installed my legal copy of office on both machines. They did all of this on schedule in two or three days
Description of Work: Diagnosed and fixed a bad RAM. Reconfigured old computer. Sold new computer and 2 monitors

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

M. L. D.
06/2012
5.0
computer repair
  + -1 more
Computer Renaissance personnel called to confirm the problem and the cost and the computer was repaired the next day. I am happy with the outcome. I would use them again.
Description of Work: Computer Renaissance repaired a computer for me. If you have them do the work, there is no charge for the diagnostic part.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$108

CRAIG M.
08/2011
5.0
computer repair
  + -1 more
very helpful
Description of Work: Great experience and price. very helpful.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Kimberly B.
05/2011
5.0
computer repair
  + -1 more
Excellent job.
Description of Work: Networked our house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Barbara K.
03/2011
5.0
computer repair
  + -1 more
great phone conversation prior, felt like they were listening to the issue we had. willing to discuss various options, performed the work and took a followup call (for free) afterwards.
Description of Work: Installed new router to diagnose connection problems

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$200

Christopher K.
08/2008
5.0
computer repair
  + -1 more
They got everything taken care of and did an outstanding job with it. They were very quick with everything and I was pleased. I would recommend them to anyone.
Description of Work: I went to them to fix the disc drive in my laptop.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Lawren B.
04/2008
5.0
computer repair
  + -1 more
We first used computer renaissance last year when my husband's old PC crashed. He had many important files that he could not recover, but computer renaissance was able to save the files, and they even turned his PC hard drive into an external hard drive for him to use! They managed to complete all the work within less than one full business day!!! Several months ago we replaced that PC, but this week our home laptop contracted a virus. Computer renaissance was able to remove the virus and return the computer very quickly - excellent service!
Description of Work: Computer data restoration and virus removal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

MICHAEL M.
07/2007
5.0
computer repair
  + -1 more
It went great. Chuck, the technician arrived right on time, explained himself as he went along, made suggestions and gave options. In the end, he fixed my main computer so well that I had him re-do two others and get our whole house better wired for internet access for all. We're all thrilled with the work and the computers actually work better and faster than when another company first connected them. It was more expensive than I planned, but worth it.
Description of Work: Replaced two hard drives, tuned up three computers, set up a network so it worked better than before.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

06/2006
5.0
computer repair
  + -1 more
I really do not know how to rate the cost compared to other companies, but I think it was fair. Computer Renaissance fixed my computer in a timely fashion, and everything is working well. I would go back there again if I ever needed anymore computer work
Description of Work: My hard drive crashed and Computer Renaissance had to replace it. The whole job took a couple of days. I went with them instead of going through Gateway.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

06/2006
5.0
computer repair
  + -1 more
Computer Renaissance is great to work with. I find them to be very professional and always easy to get in touch with. They are usually very quick in their services. I would definitely hire them again if needed.
Description of Work: Computer Renaissance replaced some parts in my laptop.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$100

    Contact information

    14979 Old Hickory Blvd, Nashville, TN 37211

    www.computerrenaissancestore.com

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 6:00 AM
    Tuesday:
    9:00 AM - 6:00 AM
    Wednesday:
    9:00 AM - 6:00 AM
    Thursday:
    9:00 AM - 6:00 AM
    Friday:
    9:00 AM - 6:00 AM
    Saturday:
    9:00 AM - 5:00 PM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Computer Repair,
    Computer Sales,
    Computer Training

    FAQ

    Computer Renaissance is currently rated 4.9 overall out of 5.

    Sunday: Closed

    Monday: 9:00 AM - 6:00 AM

    Tuesday: 9:00 AM - 6:00 AM

    Wednesday: 9:00 AM - 6:00 AM

    Thursday: 9:00 AM - 6:00 AM

    Friday: 9:00 AM - 6:00 AM

    Saturday: 9:00 AM - 5:00 PM

    Computer Renaissance accepts the following forms of payment: American Express,Discover,MasterCard,Visa
    No, Computer Renaissance does not offer free project estimates.
    No, Computer Renaissance does not offer eco-friendly accreditations.
    No, Computer Renaissance does not offer a senior discount.
    No, Computer Renaissance does not offer emergency services.
    No, Computer Renaissance does not offer warranties.
    Computer Renaissance offers the following services: Computer sales, virus removal, spyware, hardware installation and repairs, wired, wireless networking, data backup & recovery.

    Contact information

    14979 Old Hickory Blvd, Nashville, TN 37211

    www.computerrenaissancestore.com

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 6:00 AM
    Tuesday:
    9:00 AM - 6:00 AM
    Wednesday:
    9:00 AM - 6:00 AM
    Thursday:
    9:00 AM - 6:00 AM
    Friday:
    9:00 AM - 6:00 AM
    Saturday:
    9:00 AM - 5:00 PM