Responsive, reliable, and reasonably priced. I’ll definitely use again. Highly recommend
Description of Work: Chimney Cap
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Chimney Master Nashville
Thanks [Member Name Removed]! Happy to help.
Mindie C.
04/2018
5.0
chimney repair, dryer vent cleaning
+ 0 more
Ryan was very punctual, professional, and skilled. He completed a thorough inspection, cleaning, and repair. He provided much needed education about the chimney and warned about the clearance around the mantle.
Description of Work: Chimney and duct work cleaning. They replaced the bolts around the chimney and added a bird cage to dryer duct exhaust.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$375
Response from Chimney Master Nashville
Thank you very much for the review [Member Name Removed]! It was a pleasure to service your home, and please let me know if I can be of help in the future. Enjoy your new home! Ryan Emerson Chimney Master
Kay R.
06/2017
5.0
chimney repair
+ -1 more
Ryan was right on time and got the job done within 40 minutes. Great job, nice guy. I was very impressed with his professionalism and cleanliness.
Description of Work: I needed a refrectory panel replaced on the rear wall firebox in my natural wood fireplace.
I have done business with this company for 19 years. They have done chimney repair, cleaning, and dryer vent cleaning for me. They are always on time, efficient, clean up after themselves and the price is right. They are also really nice to deal with. if you're looking for a chimney sweep, give these guys a chance, you won't be disappointed.
Description of Work: Chimney inspection and cleaning & dryer vent cleaning.
Very Happy with their service and personality. Always on time.
Description of Work: Chimney cleaned and inspected
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Connie H.
02/2016
5.0
chimney repair
+ -1 more
unknown
Description of Work: The weather did not cooperate and they did a great job of communicating. Thanks!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$575
Response from Chimney Master Nashville
[Member Name Removed], Thank you for the wonderful review. It was great working with you, and please let us know if we can be of any further assistance. Have a great day. Thank you, Ryan Emerson Chimney Master
Kate D.
09/2015
5.0
chimney repair
+ -1 more
It went real well. They did a good job.
Description of Work: Fixed chimney and install woodstove
Rating Category
Rating out of 5
Yes, I recommend this pro
Lyndy S.
09/2015
5.0
chimney sweep, chimney repair
+ 0 more
unknown
Description of Work: Ryan cleaned and inspected our fireplace chimney. I am very happy with his work and will have him return the next time I need this service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$179
Cindy G.
10/2014
5.0
chimney repair
+ -1 more
unknown
Description of Work: They first did an inspection and service of the fire place. Their price was higher for that and you won't find them on a Groupon. They gave an estimate for some work that needed to be done and guaranteed the price. It was about $350 less than the quote from the Groupon company. They did the work and we were very pleased. It is a small family company so you see the same person instead of a new one coming every time. I like that. I will definitely use them again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Keith C.
10/2013
1.0
chimney repair
+ -1 more
I called around to a few companies to get an estimate on some repair work to my chimney that I was told I needed. The man who answered the phone didn't ask much, he just said and quot;we're really just too busy to fit you in. By bye now.and quot; I'm not in a rush to have the work done and was merely calling to see when an appointment could be made to come take a look but quite honestly the guy was just a jerk. I'll happily take my business elsewhere.
Description of Work: Not a thing.
Rating Category
Rating out of 5
professionalism
1.0
Response from Chimney Master Nashville
[member name removed], I am very sorry that we were not able to help you. Because we are a very small company, and we pride ourselves on exceptional workmanship, we are only able to schedule a certain amount of repair work during this busy time of year. We are currently booked for repairs well into November, and following that month it will be too cold for most repairs to be performed.I hope that you do not perceive this as a personal issue, as we are having to turn down many other inquires due to these scheduling constraints. I understand your frustration, but if there is anything we can do for you to make things right, please give me a call and we can discuss a solution. Thank you for sharing your experience, as we always like to hear both positive or negative feedback so we can continue to grow our company. Thank You, Ryan Emerson-Owner Chimney Master 646-7458
MARY LEYDEN J.
07/2012
5.0
dryer vent cleaning
+ -1 more
They were very nice and efficient. Knew what they were doing and completed job in a timely manner.
Description of Work: Cleaned dryer vent & replaced part of flex pipe.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$164
Shanda G.
06/2010
2.0
chimney repair
+ -1 more
I did not use them or pay them.
Description of Work: I was trying to find somebody to seal my chimney. They said they’d give me a free estimate and then tried to charge me $70.00.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
4.0
punctuality
4.0
$70
Response from Chimney Master Nashville
Our company has no record of service to this customer. It is our policy to resolve any issues as soon as we are Customer satisfaction is our priority.
Elizabeth C.
12/2009
5.0
chimney sweep
+ -1 more
Gene has been cleaning our chimney for several years now. It's always great to work with him. He's reliable and prompt, does a great job and is very careful. I'll definitely be calling him again in the future.
Description of Work: Cleaned the chimney and dryer vent.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$280
06/2006
5.0
chimney sweep
+ -1 more
They were clean and professional. They put canvas down so that they wouldn't ruin our floors, and I felt this was great. They did their work and cleaned up behind themselves. Great job!
Description of Work: They cleaned the chimney for our home.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Chimney Repair,
Chimney Sweep,
Dryer Vent Cleaning,
Chimney Caps
FAQ
Chimney Master Nashville is currently rated 4.9 overall out of 5.
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Chimney Master Nashville accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Chimney Master Nashville does not offer free project estimates.
No, Chimney Master Nashville does not offer eco-friendly accreditations.
No, Chimney Master Nashville does not offer a senior discount.
No, Chimney Master Nashville does not offer emergency services.
Yes, Chimney Master Nashville offers warranties.
Chimney Master Nashville offers the following services: waterproofing, chimney caps, cleanings and inspections, free standing stove and dryer vent cleaning, minor masonry repairs, dampers, chase covers.
Wood stove insert service, Gas logs, new construction,