Buddy Allen Carpet One Floor & Home

We had an insurance claim and Buddy Allen did the work and all was well. Until we got our court summons about how we didn't pay them. But, We had never received a bill from them until their attorney sent us one. I am happy to pay our bill but they want 1.5 times what we owe now. If you use them be sure they give you a bill or you will end up in court. They do not seem to want to negotiate and I find it difficult to accept that instead of sending out bills they would rather send out court summons.

We are happy with our experience at Buddy Allen Carpet One. On the day we visited the showroom to shop for kitchen tile, Judson thoroughly explained their products and processes. We were impressed with the installers, Jerry and Bristol. They were hardworking and professional, arriving on time and completing the work within the three day time frame that Judson had estimated. The tile installation appears flawless with special care taken to fit all the awkward nooks and crannies as well as all the open areas in our breakfast room, kitchen and pantry.

OK it went ok more or less

This is the third time I used them.

When we had our house built, that was the builders preference. We had always use Buddy Allen before, two times in my previous home.

Color of wood floor covering was not what we thought it was going to be. Did not match the sample we first saw.

Provided estimate only.

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After a minor delivery glitch on the flooring material, the installation went smoothly. The installation team worked quickly and professionally and we were very pleased with the results. I would use this company again.

Installed tile -grouted - sealed tile. Two day job -Would use this company again.

The man was punctual, pleasant and did an excellent job.

The installers were about 30 minutes late the first and second days, but on time the third day (ran into a Saturday). They did not bring proper protective covering for the fiberglass tub area, and, as a result, the tiles that were torn down caused about 45-50 knicks and dents. Buddy Allen refused to fully reimburse us for the subsequent repairs that were done by a third party re-surfacing company--they paid half due to the fact that they believed the damage was done because the dry wall was rotted due to water damage. A valid point, but better preparation would have prevented this damage from the outset. Overall, the installers did a very good job, but it was a major headache having them here as they left quite a large mess each day (with grout, dust, dirt, and muddy footprints all over the hardwood floor), took long lunches, and generally were not a very professional outfit. It's too bad, because they do nice work; however, I'd rather play a little bit more to have the peace of mind that I can trust the installers to not break other things in the process of completing their project.

It took a lot of samples and a lot of time to make a decision on which floor to go with. Everyone was very patient with us!

Installation went very well.

Robin Hooper brought samples of different options of carpet to the house. He was very informative and helpful. He is also very prompt in returning phone calls and scheduling appointments. Since I was the designer, Im not sure what the client paid for the carpet. That was handled directly with Buddy Allen Carpet.

Buddy Allen Carpet One has done work for us in the past, and it's always a good experience. We've never had any problems in dealing with Mr. Allen or his company. The price is very fair too.

Carpet One did a good job of cleaning my carpets, but nothing spectacular. I would recommend them to friends and family members.