Brothers & Sons

I found them through word of mouth. They did the work in about four or five hours. It was hard to communicate with some of the guys who did the installation since English is their second language. When they join the 2 pieces of granite for the countertop, they are supposed to make a nice tight fitting. I saw on the show Holmes on Homes that they use a pneumatic type machine to push the pieces together. I asked one of the workers about the tool and he brushed it off and said it does not work well. They instead used their hands with no tools and the result was one slab that was higher than the other.. The edges did not look good. I had to tell him to improve it. They were going to leave it like that. So after I told them it didn't look good, one of the workers used a sander (or some type of device) to level out one edge to make the joint look good. I'm no expert here but I don't think that's how you do it. The result looked good, but you can feel with your hands that it was sanded down. All I could think was these guys were buffoons. When they put the stove back in, I noticed the granite pieces on both sides were not even(it wasn't the stove that was misplaced). I was laughing at how ridiculous it was that they were going to leave it like that. Another piece of granite was not level against the wall, and again they were going to leave it as is until I spoke up. They cut out a piece of my wall to make the granite countertop fit. The stone itself was not smooth and had liittle indentions all over. It looked great but with your hand you could feel many tiny pits. None of the granite pieces I felt in various showrooms from Home Depot, etc, had stone with this defect. Every stone I felt was glossy smooth. The only solace is that the stone is visually stunning, and has bigger sparkles(inherent to this stone) than any other similar stone we've seen. I told them to try to fix this, and they did so by filling the pits with some kind of epoxy and glue mixture. After the countertop was installed and they left, I noticed they did not clean up properly. Dust etc was all over parts of my cabinents. Minor complaint but should have been cleaned. They took our old countetops and had to break it up and take it away. There were some pieces of this old countertop on my grass and driveway. I found cigarette butts outside in my yard. Also, when they put in the new countertops they did not nail them into the dishwasher, the new dishwasher now tilted out. They should have screwed in the dishwasher into the top of the granite. A few days later, I visited their office to pay my bill and to complain to the owner of the business. He was making excuses and he would not admit to anything. He then berated his son in private and his son called me asking why I complained to his father. We went back and forth yelliing at each other and I finally hung up on him. Great job, Brothers and Sons!

This was poor quality workmanship. The joints are visible. The marble has holes in it and they didn?t fill it. They were going to put a seam visibly, where there shouldn?t have been one. The owner has no people skills. I would recommend them for a rental, but not your home.

Great! They were prompt, professional, clean, and did a bdeautiful job. Excellent quality at a good price.