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BROOKS PLUMBING COMPANY

Plumbing, Drain Cleaning, Water Heaters

About us

10 EMPLOYEES. HOURLY RATE APPLIES. NO TRAVEL CHARGES.

Business highlights

70 years of trusted experience

Services we offer

FULL SERVICE PLUMBING & DRAIN CLEANING.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
MasterCard
Visa

Reviews

4.839 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
3%
3
5%
2
5%
1
3%


Rating CategoryRating out of 5
quality
4.9
value
4.4
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 26-39 of 39 reviews

Michael N.
04/2017
5.0
drain cleaning
  + -1 more
Very Good!
Description of Work: Drain Stoppage

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sandra B.
04/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: consultation only.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

christa B.
12/2014
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Kathleen L.
04/2014
5.0
plumbing, drain cleaning
  + 0 more
unknown
Description of Work: We needed to run a gas line into our kitchen for a new gas range. They had to run the line from our attic to the kitchen through the wall behind the range. Brooks did it fast and at a fraction of other bids we had gotten. The plumber was a total professional and a very nice man. Brooks would be our first choice if we ever have any plumbing to be done.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Kathleen C.
03/2011
5.0
plumbing, drain cleaning
  + 0 more
job has held up well
Description of Work: successfully cleared drain that others could not. can't remember exactly what we paid but it was fair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

SARAH D.
06/2007
2.0
plumbing
  + -1 more
The plumber instantly knew when he saw the faucet that he would be unable to help me. I knew the brand of my faucet and had wished that someone had asked me this information on the front end and I could have prevented the entire service call. I called and talked to the owner, Bob Gant, about my issue. Mr. Gant constantly interrupted me on the phone and would not allow me to talk. Let's just say I don't think he would have talked to my husband the way he talked to me. He said well since you ordered your part you can install it yourself, "cool?" I said no it's not cool I have been a loyal Brooks Plumbing customer for 5 1/2 years I expected you to offer to install the part for me, especially since I had already spent $85 for about a 5 minute service call. His response was "I don't operate that way." Because of how Mr. Gant spoke to me and his lack of concern for customer satisfaction for a loyal customer, I will no longer be doing business with them.
Description of Work: There was no actual work performed. They came to fix a problem with a kitchen faucet. The plumber walked in and saw the faucet and said they cannot get parts for my brand faucet so he would be unable to help me. I could order the part directly from the manufacturer but he could not get one. After he left I called and talked to the manufacturer and ordered the correct part. I was charged $85 for his visit.

Rating CategoryRating out of 5
value
3.0
professionalism
2.0
responsiveness
3.0
punctuality
5.0

$85

TIM F.
01/2007
5.0
plumbing, drain cleaning
  + 0 more
The work was done very well and quickly. The plumber came in, took off shoes, then repaired, and unstopped the commode.
Description of Work: Repaired one commode and unstopped another one.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Allison L.
12/2006
5.0
plumbing
  + -1 more
I was very pleased with the work that was done. They were timely, friendly and helpful.
Description of Work: I live in an old house where the pipes had corroded through underneath the bathroom sink. They fixed the pipes and patched some holes in the sink so I wouldn't have to deal with that for another couple of years.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

SARAH D.
08/2006
5.0
plumbing
  + -1 more
The plumber was on time and professional. We were happy with the quality of the work that was done.
Description of Work: Plumber installed a sink, faucet, and hooked up a dishwasher as well as checked and outside spigot that was leaking.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$419.5

06/2006
5.0
plumbing
  + -1 more
I have used Brooks Plumbing before and they are first rate. The price for the work is a little high but I really do not mind as I do not have to fix these things myself. The company is professional and courteous.
Description of Work: I had a kitchen faucet replaced. The old one was leaking pretty badly.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

06/2006
5.0
plumbing
  + -1 more
Brooks Plumbing is an excellent company. I have used them for years. They came immediately and got the pipes fixed in a short time.
Description of Work: I had them replace some broken pipes. This was done under the sink in the kitchen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Susan D.
06/2006
5.0
plumbing, drain cleaning
  + 0 more
W M Brooks is an excellent company. They do a thorough job and we have used them for about 22 years. The same person comes out every time and we know him personally. That is a great way to do business.
Description of Work: I had W M Brooks Plumbing come out and unstop my garbage disposal. They snaked all of our pipes up through the bathtub. They worked about an hour.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

06/2006
5.0
plumbing
  + -1 more
I have used Brooks Plumbing for small and medium sized plumbing jobs over the years. They have always done a good job, and they are fairly priced. I would also say that they are not always available in an emergency repair as they are a small company.
Description of Work: Brooks Plumbing installed a toilet.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$150

06/2006
5.0
plumbing
  + -1 more
Our utility bill was running unusually high. When we called them they found the problem for us and fixed it. Our bills are normal again. Also the owner came back on his own after he was paid to finish fixing our lawn to make sure it looked perfect.
Description of Work: We called them to replace the line from the meter to our house because it was leaky.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000
    • 1
    • 2(current)

Contact information

PO Box 40326, Nashville, TN 37204


Service hours

Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 4:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Water Heaters

FAQ

BROOKS PLUMBING COMPANY is currently rated 4.8 overall out of 5.

Monday: 8:00 AM - 4:00 PM

Tuesday: 8:00 AM - 4:00 PM

BROOKS PLUMBING COMPANY accepts the following forms of payment: American Express,Check,MasterCard,Visa
Yes, BROOKS PLUMBING COMPANY offers free project estimates.
No, BROOKS PLUMBING COMPANY does not offer eco-friendly accreditations.
No, BROOKS PLUMBING COMPANY does not offer a senior discount.
No, BROOKS PLUMBING COMPANY does not offer emergency services.
Yes, BROOKS PLUMBING COMPANY offers warranties.
BROOKS PLUMBING COMPANY offers the following services: FULL SERVICE PLUMBING & DRAIN CLEANING.

Contact information

PO Box 40326, Nashville, TN 37204


Service hours

Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 4:00 PM