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Arrow Exterminators Nashville - 5799063

Pest Control, Animal Removal

About us

Additional DBA - Arrow Exterminators. STEPS® Total Protection System from Arrow Exterminators. Full service pest, termite, mosquito and fire ant protection for your home. Nashville pest & termite control you can feel good about. Call for free evaluation.

Services we offer

Pest, termite protection, mosquito, fire ant & wildlife control.

Photos of past projects

Reviews

4.616 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
56%
4
31%
3
0%
2
6%
1
6%


Rating CategoryRating out of 5
quality
4.7
value
4.6
professionalism
4.6
responsiveness
4.4
punctuality
4.7
Showing 1-16 of 16 reviews

Thomas E.
10/2015
5.0
pest control
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Iona C.
08/2015
5.0
pest control
  + -1 more
I've used them for about 17 years.
Description of Work: They sprayed externally for pest control.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Arrow Exterminators Nashville - 5799063
Thank you so much for the positive review, and more importantly, thank you for allowing us to protect your home for the last 17 years! We truly appreciate your business.

J A B.
06/2015
5.0
pest control
  + -1 more
I think I pay $289 yearly. The service is good. They have done a nice job for me. I have used them in previous residences so I just transferred my termite to them.
Description of Work: I use Arrow Exterminators for my annual termite service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$289

Joseph P.
03/2015
1.0
pest control
  + -1 more
I called to see if they could come out and look at my pest problem. A lady answered the phone and said "would you like to leave a message for Monday?" I said "are you guys not working this weekend?" Then she hung up on me. Not a good way to run a business.
Description of Work: nothing

Rating CategoryRating out of 5
professionalism
1.0


Anna B.
06/2014
4.0
pest control
  + -1 more
We have a quarterly pest control and annual termite service through Arrow. We have a key account, where the service provider has a key to our home and perform services while we are at work. We have had some difficulty in the past getting services performed on time due to staffing changes in their office, and we are never notified by the technician to let us know that he will be coming on a particular day. I would appreciate notice so that we can ensure we will not be in the house for several hours after the service is performed. It is also frustrating that when you call the office to request contact before the quarterly visit, their office staff instructs you to call the provider directly. I believe that if I am paying Arrow for the service, they should be the ones to coordinate with the technician. I am unsure if all of the pest control companies work this way, but I find it frustrating.
Description of Work: Quarterly pest control and annual termite service.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$84

Response from Arrow Exterminators Nashville - 5799063
Our number one goal is always your 100% satisfaction. It’s guaranteed. Derek Atkinson, our Nashville Service Center Manager, will be calling you today to personally address your situation. He can also be reached at 615-279-1355. Thank you for your business.

Claire A.
06/2014
4.0
pest control
  + -1 more
Arrow sprays our yard monthly for mosquitos and helps deal with winter mice indoors. We are happy with the results. The only complaint we have had is that when they spray, they don't always leave a service note on the door, so we only know they came when we see the charge on the bill. For a service that is not outwardly evident (mosquito spraying), we really need a service slip. Other than that, the results are very good.
Description of Work: Mosquito spray and pest inspection/treatment

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$120

Response from Arrow Exterminators Nashville - 5799063
Thank you so much for your feedback. Your 100% satisfaction is our number one goal! Thank you for your business and please feel free to reach out to me should you ever have any concerns. Sincerely, Derek Atkinson, Nashville Service Center Manager, 615-279-1355.

Carmen P.
04/2014
2.0
pest control
  + -1 more
Came out 4 times and still have an ant problem. They schedule too many appointments in a day. They are in and out too quick in my opinion....we have a 3500 sq ft home with crawl spaces and basement and attic and they didn't go into any of them. We have gone with a new company.
Description of Work: Been out 4 times...still have any problem!

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
2.0
responsiveness
3.0
punctuality
2.0


Response from Arrow Exterminators Nashville - 5799063
At Arrow our goal is your 100% satisfaction. It’s guaranteed. I will contact you today to address your specific concerns. Thanks, Glenn Glover Regional Vice President Arrow Exterminators

jennifer S.
09/2013
5.0
pest control
  + -1 more
They were professional and courteous. When we got the appointment times scheduled correctly, it went smoothly.
Description of Work: Termite control

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$650

J A B.
06/2012
5.0
pest control
  + -1 more
They are very punctual and easy to work with. They are very real folks, very nice. Sometimes we've had to move appointments and they've been very accommodating. It's a nice service. They also offer wildlife removal if necessary.
Description of Work: They come out quarterly. They provide indoor and outdoor pest control services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Lewis S.
04/2012
5.0
pest control
  + -1 more
They work. They come once every three months, which comes out cheaper. They are professional and punctual.
Description of Work: We have a contact with them to spray.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mary Dianne G.
03/2012
5.0
pest control
  + -1 more
They are really easy to work with. They also do weekend house calls. I have shopped around and they have the best price. The product that they use is safe for the whole family. They are always here on time. They are very respectful and quick.
Description of Work: They provide me with routine pest control services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$430

KEVIN T.
07/2007
4.0
pest control
  + -1 more
They do an okay service and are usually very thorough. Although, It could have been better the last time. They were not at the top of their game that day. Nevertheless, they were very punctual and their price is fair.
Description of Work: I had them spray both inside and outside of my 2,200 square foot home. They treat for general insects except termites. They come quarterly and charge per quarter as well.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

RON D.
06/2007
5.0
pest control
  + -1 more
We really like the professionalism of this company. They come out when they say they are, do the job the best way possible, and we haven't had a single problem with termites on this property since. I highly recommend them to anyone with any type of bug problem.
Description of Work: We had the Sentricon system installed around our 3300 square foot home. This consisted of digging out 8 foot holes around the outside of the house and using a monitoring device hooked onto baited wood which attracts the termite. The termites carry the poison back to the queen and it makes her sterile. They come every month to check the traps. The initial installation was 1200 dollars and the yearly charge is 300 dollars.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

JULIE B.
10/2006
5.0
pest control
  + -1 more
I absolutely love Bill our exterminator. Very thorough and polite. If there are any ants between services, they will come back and re-treat at no additional cost.
Description of Work: They do quarterly spraying on inside and outside of house, as well as centricon (termite service).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

06/2006
4.0
pest control
  + -1 more
Arrow Exterminators overall rating with me is good. The service is done quarterly. We do need to be present for the service.
Description of Work: General pest control. This is done inside and out.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$75

Mary W.
06/2006
4.0
pest control
  + -1 more
They always let me know in advance when they are coming. They are very polite and do a great job. We have no problems with pests now.
Description of Work: Sprayed house and yard for pest control.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro
$75

    Contact information


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Pest Control,
    Animal Removal

    FAQ

    Arrow Exterminators Nashville - 5799063 is currently rated 4.6 overall out of 5.
    No, Arrow Exterminators Nashville - 5799063 does not offer free project estimates.
    No, Arrow Exterminators Nashville - 5799063 does not offer eco-friendly accreditations.
    No, Arrow Exterminators Nashville - 5799063 does not offer a senior discount.
    No, Arrow Exterminators Nashville - 5799063 does not offer emergency services.
    No, Arrow Exterminators Nashville - 5799063 does not offer warranties.
    Arrow Exterminators Nashville - 5799063 offers the following services: Pest, termite protection, mosquito, fire ant & wildlife control.

    Contact information