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1st Choice Locksmith

Locksmiths

About us

Family owned and operated.No subs. Cost is determined by the job. No travel charges. Service fees apply. Extra charge for service after 11:00 PM.

Business highlights

19 years of trusted experience
Emergency Services Offered

Services we offer

Car Keys, Chip Keys, Transponder Keys, House Re-Keying, House Locks, Commercial Locks, Lock-Outs

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Discover
MasterCard
Visa

Reviews

5.057 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
98%
4
2%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 26-50 of 57 reviews

Stephen K.
12/2015
5.0
locksmith
  + -1 more
unknown
Description of Work: Fixed my door lock

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Elizabeth S.
11/2015
5.0
locksmith
  + -1 more
unknown
Description of Work: He rekeyed 7 locks and provided 6 new keys. He did a good job and I was satisfied.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$164.71

Janelle K.
06/2015
5.0
locksmith
  + -1 more
unknown
Description of Work: Change locks. Excellent servicr

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$250

Libby L.
02/2015
5.0
locksmith
  + -1 more
unknown
Description of Work: Re- keyed lock. Works as it should.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

BETH S.
10/2012
5.0
locksmith
  + -1 more
Our house was built in 1930 and the doors are 3 inches thick. Another locksmith was unable to handle this job because everything was custom. Bill came within an hour of the call and did all the work for a fabulous price in about two hours. He is extremely competent, reasonably priced and very prompt. He even cleaned up after himself. I highly recommend him and will use him again.
Description of Work: Rekeyed 2 deadbolts, Installed and rekeyed 2 deadbolts, made 8 duplicate keys.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$238.17

Cayte N.
10/2012
5.0
locksmith
  + -1 more
Called ahead, arrived in a timely manner. Got strait to work, and completed the job at hand. Did a pretty good job cleaning up after himself after drilling into the doors to add dead bolt locks. One of the new handles did not line up with the strike plate well, and after calling he returned and corrected the issue right away. Very polite.
Description of Work: Rekeyed entire house, replaced two door handles, and added 3 dead bolts.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$325

William H.
08/2012
5.0
locksmith
  + -1 more
Overall, excellent company. Would recommend to others.
Description of Work: We recently bought a townhome in Nashville. We needed all doors re-keyed with the same key. 1st Choice was on-time, on-budget and a pleasure to work with. The locksmith offered several suggestions on enhancing the general security of the propery. Excellent work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Rhonda P.
07/2012
5.0
locksmith
  + -1 more
I called Bill after reading such glowing comments about him on Angie's list. I was not disappointed! I had just bought a home and needed to change the locks quickly. Bill was great. He changed all my locks and rekeyed them to one key and gave me an Angie's list discount. He found the program number for the keypad lock and showed me how to rekey it to a new number. I had to call him the next day to come out again after buying a new lock for a door I didn't have the original key for. He had already given me advice on what type of deadbolt/keypad type lock would be best and I was able to find one that matched the other doors exactly. He came up with the idea to use the old door knob and dead bolt on my shed. However, he showed me that it didn't fit properly after installing and really should be placed higher on the door and a new hole drilled. He didn't charge me for it since he didn't like the way it fit. He also took a look at the door latch on an inside door that wasn't closing properly and fixed that for me as well. I asked for Bill's cards so I could pass them on to all my new neighors. I highly recommend him.
Description of Work: rekeyed all the locks in my house, installed a new lock, exchanged one lock, repaired a latch.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

MARK R.
06/2012
5.0
locksmith
  + -1 more
Bill Crousser is the name of the person. It was great. I called him and he came few hours later. He was available and did everything I needed.
Description of Work: I used 1st Choice Locksmith.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

BETH S.
05/2012
5.0
locksmith
  + -1 more
He ended up not being able to do the job because of the type of door my mother-in-law has on her house so he didn't charge us anything for coming out. He was very helpful walking through our problem and ultimately deciding that there was nothing to be done. He was very prompt and came right away. We would definitely use him again.
Description of Work: I called 1st Choice Locksmith for an estimate on installing an additional lock on my mother-in-law's door.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Bonnie T.
02/2012
5.0
locksmith
  + -1 more
I called Bill to rekey my locks at home. The day I called, we scheduled an appt. the same day. He arrived on time (well, just a bit before he was scheduled). He rekeyed my locks(4) within a short timeframe. Plus he gave some ideas regarding home security and advised me about the safety of my doors. Additonally, he provided information about various security measures I could take outside, without spending a "bundle". Bill is honest and very helpful. When I asked about emergency services, he will provide and was honest about providing realistic timeframes. No surprises with this gentleman. I'll use him again. Felt very comfortable with him in my home.
Description of Work: Bill rekeyed 4 locks at my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Gaye M.
01/2012
5.0
locksmith
  + -1 more
The worker showed up and knocked on my door. He introduced himself and I showed him in and pointed out the doors with the locks that I needed changed. He immediately retrieved his tools from his vehicle and proceeded to work. He worked for 20 minutes and re-keyed 4 locks. He submitted his invoice and I paid him. The was very nice and professional. I would definitely hire him again and have referred him to my friends.
Description of Work: The worker who showed up at my house was very professional. He was re-keying the a number of locks on my doors. I showed him the 2 doors and locks and he went right to work. He was finished in less than 20 minutes and then made sure we checked all the keys.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Roger D.
01/2012
5.0
locksmith
  + -1 more
We got a new back door and wanted the locks rekeyed to match our front door. I called the locksmith yesterday and he said that he could come over today and we agreed that he would give me a call before he came over. I received a call this morning and he was on his way over. He arrived 20 min later and had the 2 locks rekeyed within an hour. He even made us two extra keys for the lock. The service call was $40 and he charged $15/lock to rekey them.
Description of Work: We had two locks on our back door rekeyed to match our front door lock.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$77

Sarah V.
09/2011
5.0
locksmith
  + -1 more
My purse "disappeared" over the weekend, and I realized it contained my house key and information that identified my home address. I called to get the locked changes in a hurry this morning, and Bill was there within 30 minutes. Service was quick and professional, and very fairly priced. I would definitely call again and highly recommend.
Description of Work: Re-keyed all doors - 5 locks total

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Jon H.
08/2011
5.0
locksmith
  + -1 more
I chose 1st Choice due to the good reviews here and was not disappointed. I called and left a message and Bill called back within the hour. We set an appointment for him to re-key our new house and he was already there when I arrived. I hadn't correctly remembered how many locks we had when setting the appointment but he didn't mind. He re-keyed the entire house (nine total locks) in about an hour and a half. Bill did a very thorough job and even showed me how to remove a lock from a gate that needs to be replaced. He told me where I could get a new lock and that he would be happy to install it if I had any trouble (though he had already shown me how to do it myself).
Description of Work: Bill re-keyed our new house. There were nine locks in total and he provided us with four new keys that work in every lock.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Mary P.
08/2011
5.0
locksmith
  + -1 more
I called and left a message and my call was returned a short time later. The serviceman came out the next day. He made several keys for the front door and removed and repaired the bad lock. He also rekeyed some locks so that I only need a couple of keys. The service was fast (less than an hour) and the technician was friendly and professional.
Description of Work: I needed a key made for my front door for which I had no key. I also had a door that wouldn't lock properly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Edward C.
08/2011
5.0
locksmith
  + -1 more
Wonderful. Bill showed up punctually and had everything rekeyed swiftly. He was really great with our two young boys, who were curious about what he was doing and about locks generally -- he even took the time to explain things to them. And the new keys he cut for the locks were perfect. The prices were as quoted (and even included an Angie's List discount). I highly recommend him.
Description of Work: Rekey all locks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Matthew W.
06/2011
5.0
locksmith
  + -1 more
I liked them, and based on my experience, I felt that they were top-notch. I would give them the highest ratings on all counts.
Description of Work: I used 1st Choice Locksmith for locksmith services. I dealt with the owner, Bill Crousser.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

andrew J.
05/2011
4.0
locksmith
  + -1 more
The guy was punctual. He did the job. He was fine. He didn’t do anything above and beyond.
Description of Work: I used the services of 1st Choice Locksmith around April or May.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ryan I.
03/2011
5.0
locksmith
  + -1 more
Bill was professional and courteous. He showed up on time and re-keyed 6 locks for us on a house we just bought. He was fantastic, if I need a locksmith again I'll call him immediately.
Description of Work: BIll re-keyed our house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Carolyn K.
03/2011
5.0
locksmith
  + -1 more
He was here an hour after I called. He was quick and got it all done in less than 2hours. He had to rekeying all our exterior doors.
Description of Work: Made new keys for all our locks

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

Carol E.
01/2010
5.0
locksmith
  + -1 more
Arrived 5 minutes before quoted arrival time. Very professional. Got right to work and within 10 minutes had the door lock working and made two extra keys for us. Offered to move the strike plate if we wished, but showed us how to close the door securely and we were very happy with that. If he had moved the plate, the door would not have closed as tightly, he explained. Highly recommend and will use again, if needed.
Description of Work: Replaced key/lock cylinder in entry door (for which we had no key)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$61

ROBBIE H.
10/2009
5.0
locksmith
  + -1 more
The locksmith was fast, helpful, professional, friendly, informative, and offered a great savings compared to getting the work done at a repair shop - he was great! He got there 20 minutes after I called, loaned me his phone to call AAA in order to save $20 on his fee, showed me what was broken and how he fixed it, and got my van working again really quickly. I'd be happy to use him again or recommend him to friends and family.
Description of Work: Replaced ignition cylinder on Dodge Caravan.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Carmen C.
06/2009
5.0
locksmith
  + -1 more
Bill came to my house within an hour of my call. Diagnosed the problem and had the repair done in 30 min.
Description of Work: My transmission key was difficult to remove. Bill replaced a pin and made a new key for me. I'm happy.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

JOAN S.
08/2007
5.0
locksmith
  + -1 more
I give this co. an A+ because I called them on a Sunday morning when I'd locked my keys in my trunk-he said he'd come right then and would only charge me $45! He arrived in 15 minutes and opened the car door without damaging it, made a copy of my key (a key needs to come from the Honda factory, but he made one that can just open my door, which is all I'd usually need) for no additional cost. He handles AAA calls as well, and does "Lockouts, Re-keying, installations, repairs, and keys made, and is certified*Licensed*Bonded*Insured.
Description of Work: I locked my keys in my trunk late last nite, and he used equipment that would expand the space in my driver's door, then opened it with a hitch to pull the lock up, once the space was created. Immediately I got keys out of trunk and halted the ER noise that the car's alert system created. He then made an extra key that would allow me to access the interior of the car but not start it, for future use.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45
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    • 2(current)
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Contact information

PO Box 140533, Nashville, TN 37214

WWW.1STCHOICELOCKSMITHNASHVILLE.COM

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Locksmiths

FAQ

1st Choice Locksmith is currently rated 5 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

1st Choice Locksmith accepts the following forms of payment: American Express,Discover,MasterCard,Visa
Yes, 1st Choice Locksmith offers free project estimates.
No, 1st Choice Locksmith does not offer eco-friendly accreditations.
No, 1st Choice Locksmith does not offer a senior discount.
Yes, 1st Choice Locksmith offers emergency services.
Yes, 1st Choice Locksmith offers warranties.
1st Choice Locksmith offers the following services: Car Keys, Chip Keys, Transponder Keys, House Re-Keying, House Locks, Commercial Locks, Lock-Outs

Contact information

PO Box 140533, Nashville, TN 37214

WWW.1STCHOICELOCKSMITHNASHVILLE.COM

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day