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Roto-Rooter

Plumbing, Drain Cleaning, Septic Systems,

About us

Additional contact name - George Weist. Additional DBAs - Roto-Rooter Group Inc, Roto-Rooter, Roto Rooter of Murfreesboro. Additional phone - (931) 381-9286.

Business highlights

90 years of trusted experience
Emergency Services Offered

Services we offer

Residential and commercial dishwashers, garbage disposals, faucets, sinks, floor, drains, showers, tubs, sewer lines replacement, drain cleaning, sump pumps, toilets, video camera line inspection, septic tank, water heaters, plumbing, line detection & water jetting.

Services we don't offer

Ask for details.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.119 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
63%
4
11%
3
0%
2
21%
1
5%


Rating CategoryRating out of 5
quality
4.3
value
3.8
professionalism
4.3
responsiveness
4.4
punctuality
4.4
Showing 1-19 of 19 reviews

Janie K.
08/2023
5.0
plumbing
  + -1 more
Finally someone who knows what they are doing, and not afraid to get dirty. I have a small mobile home park and one of my mobile homes had a water leak underneath the mobile home. Tyler did not try to sale me anything I didn’t need. For that I am very grateful! Anytime I call for my plumbing needs I only want Tyler to come out!!!!!
Description of Work: Hot water pipe leaking under the mobile home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

Ken D.
04/2016
5.0
plumbing, drain cleaning
  + 0 more
unknown
Description of Work: fixed a sump pump set up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jim P.
03/2016
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Linda P.
07/2015
4.0
plumbing, drain cleaning
  + 0 more
.
Description of Work: My main line was backed up and causing sewage to come into my shower etc. The service tax was at my house within an hour and a half. He was willing to wait while I call my home warranty company so that they could approval reimburstment. And he genuinely seem like a hard working guy. I would call them again!!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Richard S.
06/2015
5.0
plumbing, drain cleaning
  + 0 more
I called. They came. Explained, and fixed.
Description of Work: Cleared drain outside building

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

Response from Roto-Rooter
Mr. (member name removed), Thank you for the great review. And most of all thank you for your business.

James G.
04/2015
5.0
drain cleaning
  + -1 more
It went extremely well.
Description of Work: He fixed a leak in the kitchen sink and one in the bathroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Roto-Rooter
Mr [Customer Name], Thank you so much for taking the time to write a review and rate our services. We are thankful for our customers and strive to give good customer service. I look forward to working with you again if the occasion should arise that you need our services. Once again, Thank You!!!! Rita Roto Rooter M'boro

Todd P.
07/2014
5.0
plumbing
  + -1 more
I call Roto Rooter after 6pm. I got some sort of service center that relayed my info to a local service rep (Josh). Josh called back promptly and was able to help us out with the parts available on his truck. He showed up 20 minutes later and had the leak repaired in less than 30 minutes from beginning to end - with no "emergency charge" for an after-hours repair. Certainly not the cheapest service that I have had but Josh's prompt service and professional repair were actually worth the extra money. Roto Rooter was recommended by my neighbor and she definitely steered me right.
Description of Work: Repaired a pinhole leak in a hot water line under the house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

William B.
05/2013
5.0
plumbing, septic tank
  + 0 more
Called for Price and set appt. Provider called on the day of the appt and re-scheduled due to heavy rain. They showed up on-time the next day, performed the inspection and left a copy of the preliminary report. Final report to be mailed within one week. Tim was very courteous and knew what he was doing.
Description of Work: Class 1 Septic Tank Inspection & Report

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Maranee S.
03/2013
5.0
plumbing, septic tank, drain cleaning
  + 1 more
I like them. They responded very quickly, they were very knowledgeable. I highly recommend them.
Description of Work: Roto-Rooter Plumbing & Drain Services cleaned out a blocked septic line.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Arun P.
07/2012
5.0
plumbing, drain cleaning
  + 0 more
They are very courteous. Always prompt and on time. They do a good job.
Description of Work: They fixed leakages and blocked toilets.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Carol A.
10/2008
2.0
plumbing
  + -1 more
He came out, used a plunger and thats all. His fee was high.
Description of Work: I had a problem with the toilet in the master bathroom. When the house was built it was set too close to the wall. The house is about 20 years old. Thought maybe it was beyond what a plunger or snake would do, thought he would need to do the pipes.

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0

$125

Response from Roto-Rooter
That would have been Nashville Roto-Rooter, which is a corporate branch, Not Roto-Rooter of Murfreesboro,which is a family owned and operated franchise. We are sorry for any misunderstanding.

JULIE J.
07/2007
5.0
plumbing
  + -1 more
I would have to say that Roto Rooter did very well. They showed up at my home on time and they cleaned up very nicely. They seemed to not only be very nice, but very reliable as well. Their charge was fair however it would all depend on how many feet it was for this particular job. We have a very big yard and my price was very reasonable I thought.
Description of Work: I had an inbound water line ran from my three bedroom home to the meter outside. Roto Rooter had done this for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

STEPHANIE G.
07/2006
2.0
drain cleaning
  + -1 more
Well, the guy that does the work is a nice guy and very professional, but it seems like some of the stuff Lowes uses isn't quality products. When I had a faucet changed, water leaked all over my home due to a malfunction and it caused some damage.
Description of Work: Well, I use Roto Rooter for various things in my home, and they do offer drain cleaning services. I have a contract with them.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$250

Response from Roto-Rooter
That would have been Nashville Roto-Rooter, which is a corporate branch, Not Roto-Rooter of Murfreesboro,which is a family owned and operated franchise. We are sorry for any misunderstanding.

06/2006
2.0
drain cleaning
  + -1 more
The first time visit was only $150, and the second time they came back they asked for over $700 for the same job, which was less than an hour of work. The man spoke little English, and we had to bargain them down to about $375. I found them to be deceitful in their operating practices.
Description of Work: Roto Rooter unclogged the drain in the kitchen. They looked at other drains for clogs.

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
3.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$770

Response from Roto-Rooter
That would have been Nashville Roto-Rooter, which is a corporate branch, Not Roto-Rooter of Murfreesboro,which is a family owned and operated franchise. We are sorry for any misunderstanding.

06/2006
2.0
plumbing
  + -1 more
I was not at all happy with Roto-Rooter. We had to schedule them twice which was a major inconvenience. I would never use them again.
Description of Work: Roto-Rooter was to move our drain from one room to another room.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
2.0
punctuality
2.0

Yes, I recommend this pro
$200

Response from Roto-Rooter
That would have been Nashville Roto-Rooter, which is a corporate branch, Not Roto-Rooter of Murfreesboro,which is a family owned and operated franchise. We are sorry for any misunderstanding.

ANDREW B.
06/2006
5.0
drain cleaning
  + -1 more
I've used Roto Rooter for other plumbing jobs in the past, and I'm always satisfied with their work. I was also pleased that they were ahead of time. They have very friendly employees, too.
Description of Work: Roto Rooter unclogged our drain and fixed a leak.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

BILL D.
06/2006
4.0
drain cleaning
  + -1 more
I know that Roto Rooter is dependable. When they say they will be here between 10-12, they always are. They are professional and I would recommend them, although they are not cheap.
Description of Work: Roto Rooter recently came out to fix my drains. They will do any plumbing I need them to do.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$100

06/2006
1.0
plumbing
  + -1 more
Roto Rooter left while they were on the clock. They did not come back for three hours, and then it took them only 15 minutes to fix the problem. Afterwards, I called another plumber, and he said he could have done it for only $150. I couldn't believe I paid $600.
Description of Work: Roto Rooter fixed a valve that was leaking.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

Yes, I recommend this pro
$600

Response from Roto-Rooter
That would have been Nashville Roto-Rooter, which is a corporate branch, Not Roto-Rooter of Murfreesboro,which is a family owned and operated franchise. We are sorry for any misunderstanding.

Amy B.
06/2006
5.0
drain cleaning
  + -1 more
Roto Rooter did an excellent job of unplugging my drain. Everything is working properly. I will recommend them to others.
Description of Work: They unclogged a drain line running into my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

    Contact information

    7594 John Bragg Hwy, Murfreesboro, TN 37127

    http://www.mylocalrotorooter.com/

    Service hours

    Sunday:
    7:30 AM - 7:30 AM
    Monday:
    7:30 AM - 7:30 AM
    Tuesday:
    7:30 AM - 7:30 AM
    Wednesday:
    7:30 AM - 7:30 AM
    Thursday:
    7:30 AM - 7:30 AM
    Friday:
    7:30 AM - 7:30 AM
    Saturday:
    7:30 AM - 7:30 AM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Plumbing,
    Drain Cleaning,
    Septic Systems,
    Sewer Cleaning,
    Drain Pipe Installation,
    Wells and Pumps,
    Water Coolers,
    Water Heaters

    FAQ

    Roto-Rooter is currently rated 4.1 overall out of 5.

    Sunday: 7:30 AM - 7:30 AM

    Monday: 7:30 AM - 7:30 AM

    Tuesday: 7:30 AM - 7:30 AM

    Wednesday: 7:30 AM - 7:30 AM

    Thursday: 7:30 AM - 7:30 AM

    Friday: 7:30 AM - 7:30 AM

    Saturday: 7:30 AM - 7:30 AM

    Roto-Rooter accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, Roto-Rooter offers free project estimates.
    No, Roto-Rooter does not offer eco-friendly accreditations.
    No, Roto-Rooter does not offer a senior discount.
    Yes, Roto-Rooter offers emergency services.
    Yes, Roto-Rooter offers warranties.
    Roto-Rooter offers the following services: Residential and commercial dishwashers, garbage disposals, faucets, sinks, floor, drains, showers, tubs, sewer lines replacement, drain cleaning, sump pumps, toilets, video camera line inspection, septic tank, water heaters, plumbing, line detection & water jetting.
    Ask for details.

    Contact information

    7594 John Bragg Hwy, Murfreesboro, TN 37127

    http://www.mylocalrotorooter.com/

    Service hours

    Sunday:
    7:30 AM - 7:30 AM
    Monday:
    7:30 AM - 7:30 AM
    Tuesday:
    7:30 AM - 7:30 AM
    Wednesday:
    7:30 AM - 7:30 AM
    Thursday:
    7:30 AM - 7:30 AM
    Friday:
    7:30 AM - 7:30 AM
    Saturday:
    7:30 AM - 7:30 AM