Company is very service oriented. Called and explained that temperatures was boiling hot and needed service as soon as possible. Within minutes, a tech called and said he was on his way. Tech was able to add 3 lbs of freon and cooled down the place within the hour.
Description of Work: System was low on freon.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$345
randy C.
03/2016
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: Replaced capacitor on Air Unit
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Thomas D.
11/2015
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Stephen H.
12/2013
5.0
heating & air conditioning/hvac
+ -1 more
Called them on a cold holiday weekend. My issue was not an urgent matter as I just wanted a checkup on my units and they said they hoped to get to me the day after the holiday. They did not come out that day and failed to call with an update. They came out the following workday, work was performed as expected and the rate was competitive an the technician was friendly and on task. Overall I was pleased and I will call again.
Description of Work: A/C and Heat service call.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$110
Virginia B.
12/2012
5.0
heating & air conditioning/hvac
+ -1 more
Very prompt, excellent service
Description of Work: Found out why my heater wasn't working and fixed it on the spot.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Randal B.
04/2012
5.0
heating & air conditioning/hvac
+ -1 more
From phone call to totally completed service took one day!
Description of Work: Prompt courteous sevice at a good price. Explained everything he did, checked the rest of the equipment, with no hidden costs or bogus repairs. I will call them first thing next time I have a need!
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$250
Jean S.
03/2012
5.0
heating & air conditioning/hvac
+ -1 more
They are very honest. If they tell me that they are going to be here, they give me an hour's timeframe, and if they tell me they are going to be here at 1 o'clock, they will be here at 1 o'clock. They are very trustworthy and dependable. I would use them again in the future.
Description of Work: I used Prentice Alsup for heating & air conditioning services.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$95
Gwen H.
02/2012
5.0
heating & air conditioning/hvac
+ -1 more
They were quick to respond and their prices were reasonable.
Description of Work: I used Prentice Alsup Heating & Air Conditioning Inc.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Marie T.
05/2011
3.0
heating & air conditioning/hvac
+ -1 more
They have come here three or four times but it still doesn't work. Last time when I called him, they came out and didn't charge me for that but they sent me a bill. They have charged us for the work they have done before. He is prompt as far as I know. I guess he was okay on the price but I don't know. I had to wait a little bit.
Description of Work: Prentice Alsup Heating & AC came out two weeks.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
$76
Cass M.
07/2010
5.0
heating & air conditioning/hvac
+ -1 more
I had an airflow problem in one room and they installed a duct. In my 2 year old home, they initially installed the system so they made the repair at no charge. They gave excellent service.
Description of Work: They installed a new air duct for me.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
06/2006
5.0
heating & air conditioning/hvac
+ -1 more
I would say I'm satisfied with Prentice Alsop. They were very good to work with. I would recommend them to others.
Description of Work: Prentice serviced the air conditioner. They had to check and add freon.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
06/2006
5.0
heating & air conditioning/hvac
+ -1 more
Prentice Alsop is very professional and does a thorough job. They are very clean, polite and show up on time. I am very pleased with them.
Description of Work: Prentice Alsup charged my air conditioner. This is done periodically.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
SHIRLEY N.
06/2006
5.0
heating & air conditioning/hvac
+ -1 more
Prentice Alsop is definitely a top notch company. I have used them for furnace repair and maintenance and now for installation of a new furnace. Prentice is very trustworthy and honest. I would highly recommend them.
Description of Work: Prentice Alsup Heating installed a new furnace in our home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,000
06/2006
4.0
heating & air conditioning/hvac
+ -1 more
Prentice Alsup did a great job of fixing my air conditioning unit. The first company I had said it could not be fixed. Prenctice was able to fix it and save me money in the process. I highly recommend Prentice for your needs.
Description of Work: Prentice Alsup replaced a part on my heating and cooling system which saved me a lot of money.
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*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning
FAQ
Prentice Alsup Heating & Air Conditioning Inc is currently rated 4.8 overall out of 5.
Monday: 7:30 AM - 5:00 PM
Tuesday: 7:30 AM - 5:00 PM
Wednesday: 7:30 AM - 5:00 PM
Thursday: 7:30 AM - 5:00 PM
Friday: 7:30 AM - 5:00 PM
Prentice Alsup Heating & Air Conditioning Inc accepts the following forms of payment: Check,Discover,MasterCard,Visa
No, Prentice Alsup Heating & Air Conditioning Inc does not offer free project estimates.