OUR SINGLE FOCUS IS ON PROVIDING YOU WITH EXCEPTIONAL QUALITY COMPLETED ON TIME AND WITHIN YOUR BUDGET. OUR MATERIALS WILL STAND THE TEST OF TIME.
OUR REPUTATION FOR PROVIDING THE VERY BEST MATERIALS AND HIGHEST QUALITY CRAFTSMANSHIP AVAILABLE HAS MADE US THE CHOICE OF LEADING ARCHITECTS AND DESIGNERS..
Business highlights
26 years of trusted experience
Services we offer
Custom Hardwood and Tile Flooring Systems and Restorations.
The whole process was super smooth and I am extremely delighted. My house has been transformed into a showplace. I receive compliments from everyone whom visits. My husband's friend, who conducts home appraisals, stated that we added value to our home by placing in hardwood floors. I knew that they were cosmetically beautiful but had no idea that they could produce other results. Then, there are the daily perks. I no longer have to vacuum. I just mop and look down at my gleaming floor. Mr. Bell was very clean, as were his employees. They always cleaned up behind themselves. He did not charge me one cent more than his estimate. I am so pleased with his company. I would highly recommend them to anyone without any hesitation.
Description of Work: First, before I dive into any details of the experience that I personally had, I feel compelled to say the following: I read another review written by a Ms. Wysocki (I think that is the correct spelling, my apologies if it is not). I found so many holes in it that I think this lady needs to invest in stock with a swiss cheese manufacturer. I do not comprehend how someone could complain about many of the items that she listed when Mr. Bell was willing to travel with his employees AND his equipment (which looked heavy) a long distance out of state. So I find it very difficult to believe anything else that she has to say. I sure hope that her review has not caused anyone to steer clear of Johnathan's Flooring. I thought her review was so preposterous that it was laughable. So I did not give it one ounce of credibility. Instead, I conducted my own research. I asked around and found out that many local new construction companies regularly use Mr. Bell. I also saw detailed information on his and other flooring businesses on a website called manta. Mr. Bell's company had four times the revenue that the other companies made. Also, if you look on Facebook under Johnathan's Flooring, you will see pictures of work that he has completed. Between those three elements and speaking with Mr. Bell via the phone, I decided to have him come out and obtain an estimate from him to lay down hardwood flooring throughout my whole home. My daughter has bad allergies, so I surmised that ripping up the carpet (which is a dust container) would help her to breather better. Well, Mr. Bell came out the next day and offered me an estimate of $10,000, which I think is a bargain for a 2,000 square foot house. He and his employees took up the carpet, padding, and placed a beautiful hardwood that I selected down on my floor.
Bid was given for our condo in Palm Coast, Florida. We flew Johnathan down to the condo to view the job, wrote down everything that we wanted and he gave a price in writing. Johnathan, the owner, said he would be done in seven days.We are at August 20 and the condo still isn't done. Johnathan had every excuse under the sun on why it wasn't finished. He said it was his crew but the fact was he wasn't a professional and we didn't know. We trusted everything he said and found that he lied, destroyed property and turned in receipts that were not for the project. We labeled everything and sent fixtures down with him, only to be told he couldn't find them. While at our condo, brand new TVs and playstation were opened and damaged, our private bath products, along with our personal items. There was no respect for other people's property. Here is a list of what had to be redone by a professional. The entire condo had to be re-painted. The walls, cabinets were not prepared prior to starting. The walls, cabinets were not protected when when sawing was done in the condo, which meant that dust and dirt were on the walls and HAIR painted in the door/walls. Paint was on the floor and never cleaned up. The cabinets were rolled and brushed leaving distinct difference between cabinets next to one another. The doors were hung crooked. Holes were drilled off center for knobs, locks. The closet built had to be ripped out and started over to match the other door trim. A professional carpenter had to be hired to redo the entire closet. He also had to pull off the trim on the mirrors and re-trim. The grout was different color than existing grout, tile was left with holes in them. Tile was grouted with different colors and left on the tile. Yes, not wiped off! All lighting had to be redone and fixtures be re-hung.An electrician came in and spent the day redoing everything. All plumbing was installed backwards, a professional plumber had to come in and re-do all plumbing and fixtures. The sink had to be reset because of the sloppy job and it was off center. The silicone was the wrong color and was over flowing in the creases. The newly laid floors had scratches all over them from the equipment. The floors were not protected in any form. He said he wasn't paid for the job when in fact he was given a total of 13,000.00. His subs were told we didn't pay him which was slander to myself and my husband. I have the copies of the check and bank statements. He bought equipment and turned in receipts to us for reimbursement. I would steer clear of him if at all possible. I have posted on other sites with pictures, pictures speak a thousand words. This guy is out of Tennessee but our condo project was in Florida at Hammock Beach.
Description of Work: The services were for a condo redo in Palm Coast, Florida. This is the list given to Johnathan at time of hiring. List Entryway/Kitchen: · Sconces change · Cabinets painted (all) · Backsplash change, still needs grout · Floor changed to hardwood · Lights changed out · Lock door fixed on cabinets · Walls Painted/Trim Painted · Locks on Cabinets above frig · Sink (still needs to be connected) Dining Room: · Sconces changed out · Light fixture changed out · Walls Painted · Door painted same color as walls · Price for crown molding addition (not received, not doing) Master Bedroom: · Walls Painted · Trim Painted · Block off closet for owners · Build for guest in closet, leave room for safe Master Bathroom: · Paint walls and Trim · Pull out border · Frame mirrors · Change fixtures in bathroom · Paint cabinets · Tile border · Tile in front of tub · Fix grout on floor · Change out faucets · Wall accessories changed Guest Room #2 o Paint walls/trim o Fan changed Guest Room Bathroom: o Paint walls/trim o Change faucets, fixtures o Tile front bath tub o Take out tile o Replace tile o Trim out mirror o Paint cabinets o Floor tile fix Guest Bath #3 o Same as above except tile in front of tub does not need to be done. Hallway: o Doorway same as walls o Doors painted throughout Guest Bedroom #3 o Paint trim/wall o Change fan o Paint Ceiling o Paint Bathroom Cabinets o Cable and plugs o Johnathan lost his list, should have been a sign to me. When I was cleaning up the mess made by Johnathan I found the original list. Of course, I had the copy of the original to go off of to avoid any miscommunications.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$13,000
Response from Johnathan's Flooring, Inc.
This customer presented one list of items that she requested to be completed. I had to travel from TN to FL to accommodate her but was happy to do so for a client. When I arrived there, she added numerous items to the original list that were not in the original bid. I am a professional and tried to conduct myself as such, but there were domestic issues constantly buzzing around me between the client and her spouse. I had to move several pieces of furniture up three flights of stairs as a courtesy to her. She only compensated me half of what she is stating and retained the remainder. Much of what she entails in her complaint was not part of the bid. I try to please all clients but there is always the rare exception. I can only speak for my company, not someone's fabrications. I have a wonderful track record, otherwise.
Contact information
2230 Southgate Blvd. Suite D, Murfreesboro, TN 37128
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Service Categories
Hardwood Flooring Sales and Installation,
Flooring Sales and Installation,
Doors,
Interior Painting,
Kitchen and Bath Remodeling,
Ceiling Fans,
Finished Carpentry and Woodworking,
General Remodeling,
Plumbing,
Lighting,
Handyman Services,
Glass and Mirrors
FAQ
Johnathan's Flooring, Inc. is currently rated 3 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 4:30 PM
Tuesday: 8:00 AM - 4:30 PM
Wednesday: 8:00 AM - 4:30 PM
Thursday: 8:00 AM - 4:30 PM
Friday: 8:00 AM - 4:30 PM
Saturday: Closed
Johnathan's Flooring, Inc. accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Johnathan's Flooring, Inc. offers free project estimates.
No, Johnathan's Flooring, Inc. does not offer eco-friendly accreditations.
No, Johnathan's Flooring, Inc. does not offer a senior discount.
No, Johnathan's Flooring, Inc. does not offer emergency services.
No, Johnathan's Flooring, Inc. does not offer warranties.
Johnathan's Flooring, Inc. offers the following services: Custom Hardwood and Tile Flooring Systems and Restorations.
Contact information
2230 Southgate Blvd. Suite D, Murfreesboro, TN 37128