Boro Moving

We just used this fantastic moving company to empty 2 PODS into our storage unit. We had great communication with the team, from the moment I called for an appt, to when we closed the door on the storage unit. To say they were amazing is an understatement. The team worked well together, didn't hesitate on any challenge, and were courteous. Each item/box/pc of furniture was handled with care, and they quickly filled our storage unit, getting everything in. As we worked with Boro Moving Co, we saw another moving company dragging another customer's wooden furniture across the asphalt, and one day those owners will see the damage. But we know our moving company didn't leave scars on our items. Thanks Moro Moving!

2 of the 3 men hired showed up then 3.5 hours later 3rd guy showed, the quote was for 3 guys/3 hours so I extended the time. I asked what I needed before the loading and was told 2 moving pads per piece of furniture. But nothing was wrapped with the blankets just stretch wrap, so most of the furniture sustained some kind of a damage!! The owner blamed my husband for damage to our couches even though he did not physically help the 2 workers that couldn't figure out how to get them downstairs... he only suggested changing the angle only after the 2 workers damaged to couches and walls! I called the owner and he was very nasty about the "fact" he said that he's NEVER filed a claim in the 12 years he's been in business. I called to let him know how my property showed up to give him the opportunity to make things right! He kept making the comment about never having any issues, he even suggested my cousin was probably hotrodding in the Budget truck thus causing damage!! And how he hates dishonest people, Seriously!! He said fine I'll file a claim... but I found out that Liability insurance means nothing unless they admit to breaking your stuff and sign something admitting the damage!!!! So liability insurance means nothing!!! And his Nationwide liability insurance person told me basically " you're screwed sorry!" I added only a few of the photos that show damage to wood furniture, white dining chairs that weren't wrapped so stained, red microfiber couches no wrap only propped up on dirty bins against side of the truck, $2,000 GE fridge that was not wrapped or protected in any way!!