What a fantastic experience!!! Brenda, Kathi, and Gabby (?) came to clean our and quot;newand quot; old house today. We moved in a couple of weeks ago in a very limited way (just the essentials since our other house is on the market and staged with the majority of our furniture). Anyway, the sellers of the new place were supposed to leave the house in clean condition. Clearly, people differ on their definitions of and quot;clean.and quot; When I interviewed Brenda and Kathi last week, I knew these were the right people for the job. They understood exactly what I wanted and asked all the right questions. They were also realistic about how dirty this house really was. This was a big job! If you take nothing else away from this review, know that they were polite, professional, and did a fantastic job cleaning our new home for a reasonable price. You know the saying, and quot;You get what you pay for?and quot; Ask yourself, for about $20 an hour over a 10.5 hour day, would you clean up another person's filth? I think not! It is nasty and tiring work. These ladies take complete pride in the job they do, they do not cut corners, and they retained their good attitude throughout this very long day, even when I knew they were completely exhausted. Every inch of this house smells good and sparkles like a new penny. Seriously, the dining room floor looks wet because it's so shiny. All they used was vinegar and water. They know the best products to use for everything AND how to use them properly. It will by my privelige to have them in my home every two weeks from this point forward. I am thrilled and grateful to have found this company so close to our new place. Look, if you want someone who will do average work, call Molly Maid. If you want EXCEPTIONAL work, call All Phase Cleaning. You will not be disappointed!
Description of Work: DEEP cleaning of house built in 1885 which had been unoccupied for over a year.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$577.5
Kay H.
06/2013
1.0
house cleaning
+ -1 more
Update: No further details. Very disappointed with this business.
Description of Work: N/A
Rating Category
Rating out of 5
value
1.0
Response from All Phase Cleaning
On May 11th 2013, Myself (Brenda Thomason) and co-owner Kathi Moser went to (member name removed) house to give her a quote on cleaning. We Based price on Condition of house and number of kids (0) and/or Dogs & cats (3 dogs & 2 cats). (member name removed) ask what we charged we advised her $55 per hr. she advised that was not enough so we told her $60 per hr. and that I could not advise the total hrs. it would take due to condition of house and amount of dogs & cats Mr. (member name removed) was outside that is why he did not hear. I have been in business 8 yrs and have never had a problem we always make sure we advised owner of price (member name removed) never ask for written quote, so therefore I toke $60 off of price due to 3rd person not there. But in her own words cleaning was excellent. I have done all I can. I arrived at (member name removed) on June 3, 2013 on time we cleaned for 9 hrs. had to wait on (member name removed) to return home from work. She looked around we advised her about plate and offered to pay and advised don’t worry about it. I told her price and she acted like we had never talk about price advised she was embrassed. I have never had this problem she wanted to pay by credit card and I told her we didn’t take them. I told her she could make payments she at that time never fussed until 2 wks later. Rest on Signatur page (member name removed) sent letter asking for price reduction after work was performed to her loving it. Kati Maser (co-owner) called (member name removed) and advised we could take $60 off for the 3rd person who did not show. We advise we could not do anything else due to labor, supplier and Ins. She ask Ms. Mor how we perceived to get the rest of payment and K. Moser responded we will go to court and if needed we would put a lien on her home. She responded that she would go online and give us a bad review on Angie’s List we told her to do what she thought she needed to do and she hung up on us.
Maureen M.
04/2013
5.0
house cleaning
+ -1 more
Very well. We were very happy with the house cleaning.
Description of Work: Pros Thorough cleaning Suggested areas and items that needed to be cleaned and carried out suggestions with approval Went beyond basic cleaning, as we had requested Challenges Be certain to explain in detail what you want and be sure the crew understands--I mentioned a task but then failed to fully describe it and to follow up to be sure it was done.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$360
Christina B.
01/2013
5.0
house cleaning
+ -1 more
When we moved to our home in north Maury County, I was looking for a housekeeper who was willing to just come in and clean once a month. Brenda and her team were referred to me by a friend of mine in the real estate business. Brenda also lives fairly close to me which is a nice plus. I started using Brenda and her team about a year ago and have been pleased ever since. The team was and is very accommodating. If you want something done differently - that is fine with them. If you want cleaning advice, they are ready and willing to give it. They can accommodate your budget and level of cleaning that you need done.
Description of Work: I have been using All Phase Cleaning now for about a year. Brenda and her crew clean my home once a month. This is really great since many housecleaner services refuse to do a monthly clean and will only commit to a weekly or sem-weekly clean. Brenda and her team do an outstanding job. They are courteous, their prices are very reasonable, and they leave my home spotless. I have a 2,000 sq ft. home and I have always been pleased with their service. Once a year, I even have the team do a "deep clean" on my home just to keep everything in great shape. The deep clean service does cost more, but it is definitely worth it. Things get done in the house that NEVER get touched otherwise. My husband and I both work so this is really a great service.
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Service Categories
House Cleaning
FAQ
All Phase Cleaning is currently rated 4 overall out of 5.
All Phase Cleaning accepts the following forms of payment: Check
No, All Phase Cleaning does not offer free project estimates.
No, All Phase Cleaning does not offer eco-friendly accreditations.
No, All Phase Cleaning does not offer a senior discount.
Yes, All Phase Cleaning offers emergency services.
Yes, All Phase Cleaning offers warranties.
All Phase Cleaning offers the following services: Detailed housecleaning, move out move in cleaning, new construction and remodeling cleaning and residential. Very detailed deep cleaning.