Geek Squad - Best Buy

Internet Service, Computer Repair, TV Repair,

About us

Local Expert Geek Squad Agents can fix your Appliance or TV regardless of where purchased. 90-day warranty along with professional, quick, and clean services. Check us out online, by phone, or at over 1,100 Best Buy stores.

Business highlights

31 years of trusted experience

Services we offer

Appliance and TV repair, major brands, whether purchased at Best Buy or anywhere else. Appliances: Refrigerators, Washer/Dryers, Ranges (gas or electric), Dishwashers, Microwaves. TVs: LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, including older TV models.

Amenities



Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

3.73 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
0%
3
0%
2
0%
1
33%


Rating CategoryRating out of 5
quality
3.7
value
4.3
professionalism
3.7
responsiveness
3.7
punctuality
4.7
Showing 1-3 of 3 reviews

Roger L.
09/2010
5.0
tv repair
  + -1 more
He switched out a few components and the TV is working beautifully. He was a super nice guy and was incredibly helpful. He was punctual as well. I couldn't be happier with the service he provided.
Description of Work: I purchased an HDTV from them and there was a problem with the picture. Strange things were happening on the TV so they sent the Geek Squad, Mike was excellent.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

06/2006
1.0
internet service
  + -1 more
I think what they tried to do was illegal. They said they would no longer guarantee anything they did in the past if we did not buy their anti virus package. We bought it at another store for 35 dollars. I will never go to Best Buy again.
Description of Work: I had Best Buy install a wireless internet service. They tried to sell me a virus protection package for 250 dollars after I had problems with my web cam.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
4.0

Yes, I recommend this pro
$80

06/2006
5.0
computer repair
  + -1 more
These folks listened to what I wanted them to do. They knew what I wanted even though I had a hard time explaining it in terms of computer language. They made me feel like a regular customer. They did the job overnight, too.
Description of Work: Best Buy cleaned my hard drive.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$55

    Contact information

    401 S Mt Juliet Rd, Mount Juliet, TN 37122

    www.geeksquad.com/repair

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    Yes
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Internet Service,
    Computer Repair,
    TV Repair,
    TV Sales,
    Computer Sales,
    Appliance Sales and Installation,
    Stereo and Home Theater Systems,
    Camera Repair,
    Auto Radio Service,
    Appliance Repair

    FAQ

    Geek Squad - Best Buy is currently rated 3.7 overall out of 5.
    Geek Squad - Best Buy accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    No, Geek Squad - Best Buy does not offer free project estimates.
    Yes, Geek Squad - Best Buy offers eco-friendly accreditations.
    No, Geek Squad - Best Buy does not offer a senior discount.
    No, Geek Squad - Best Buy does not offer emergency services.
    No, Geek Squad - Best Buy does not offer warranties.
    Geek Squad - Best Buy offers the following services: Appliance and TV repair, major brands, whether purchased at Best Buy or anywhere else. Appliances: Refrigerators, Washer/Dryers, Ranges (gas or electric), Dishwashers, Microwaves. TVs: LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, including older TV models.

    Contact information

    401 S Mt Juliet Rd, Mount Juliet, TN 37122

    www.geeksquad.com/repair