Reviews
4.813 Reviews
Showing 1-13 of 13 reviews
kelly J.
08/2016
garage doors
 + -1 moreAKA A- Plus Door & Glass- Representative came out within 24 hours of contact. Very polite, knowledgeable. Promised to contact us when order was placed Monday. No call Monday, No call Tuesday, etc. Placed calls to both numbers on answering machines- nothing but crickets. Been more than a week now, I guess they don't really need the business. I was willing to pay up front, glad I didn't. Surely there is a professionally run company out there that is true to their word. Still looking.
Description of Work: Garage door replacement
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$815
Arnold (Monty) M.
11/2015
garage doors
 + -1 moreunknown
Description of Work: All I got from Jacob was lip service and promises after 4 weeks of waiting for a service to replace the bottom weather stripping my 2 garage doors.
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Darrell D.
10/2015
garage doors
 + -1 moreunknown
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Yes, I recommend this pro
rebecca C.
09/2015
garage doors, doors
 + 0 moreI have an old garage door that had been fixed before. They fixed someone else's mistakes and fixed my garage door that had been stopped when it hit a broom handle that had fallen in it's way so therefore the garage door wasn't operable. Very professional and knowledgeable in their task. They repaired my door and I felt it was money well spent.
Description of Work: fixed garage door
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Yes, I recommend this pro
$125
joe S.
04/2015
garage doors, doors
 + 0 moreunknown
Description of Work: This company did a great job for me. They repaired a 12ft commercial door. |I will call again. Most company's would not want to tackle a big door like mine. They made it look easy.
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Yes, I recommend this pro
$824
Cedrick M.
03/2015
garage doors
 + -1 moreunknown
Description of Work: They said they were Gina be there but didn't even call and was a no show!
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Ted T.
12/2014
garage doors, doors
 + 0 moreunknown
Description of Work: I did not yet use Jacob's Door Service, but will in the future. I will explain. My garage door and opener are about 10 years old now and I recently noticed some noise and occasional irregular movement, though for the most part the system works well. I contacted Jacob's because it is one of a few companies that are reasonably close by (less than 20 miles) my rural subdivision. I did not get the name of the man who answered the phone but I had the impression that it was Jacob or at least the main man. He stated that he would be happy to come out, and advised me that there would be a minimum service charge. He stated that prior to deciding if I wanted or needed him to come out, he wanted to give me some tips, offering advice on simple things that I should try to do myself. If those tips didn't make a difference, he stated, he would be happy to come out in the coming days to service the door. He stated that I shouldn't have to pay to have him come out if it was a simple fix that I could accomplish myself. He also asked some questions about the door and the problems I was experiencing, and told me he did not believe there was a serious issue with the door/opener. I agreed, and performed the steps he suggested. Well, the door does operate more smoothly and consistently as a result. I do not need Jacob's Door Service now, but because of the way this call was handled, and the fact that he offered some do-it-yourself advice which saved me money, I will definitely reach out to him if and when the door truly needs repair (and it is just a matter of time, of course). To me, what he did demonstrates honesty, which is what I look for in a service company.
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Yes, I recommend this pro
Darrell D.
06/2014
doors
 + -1 moreHe came by and he saw that the electric eye was out of alignment and he fixed it for free.
Description of Work: I've used Jacobs Door Services.
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Yes, I recommend this pro
Randell R.
06/2014
garage doors
 + -1 morePROMPT SERVICE , PRICE WAS RESONABLE, FRIENDLY SERVICE. WOULD HIGHLY RECOMEND
Description of Work: replaced spring in door
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Yes, I recommend this pro
$120
Mark D.
06/2014
garage doors
 + -1 moreI have had Jacob repair a garage door for me two times and have been very pleased each time. He is pleasant and professional, and his fees are very reasonable. I have had garage door work in the past from another service that was recommended through Sears, and Jacob's Door Services had to come in a few months later and do the work correctly. The price I paid for the repair from Jacob was about half of what the first repairman charged. I will use Jacob's Door Service any time I need a door repaired.
Description of Work: Repaired my garage door that had broken and buckled at the top.
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Yes, I recommend this pro
$74
Rick L.
01/2013
garage doors
 + -1 moreGreat!
Description of Work: Jacob replaced a Garage Door Spring and Adjusted both doors
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Yes, I recommend this pro
$100
Michael H.
08/2012
garage doors
 + -1 moreSee Above
Description of Work: My garage door stopped functioning due to broken teeth on my gears. Jacob's Garage Door repairmen came out and investigated the problem...found it...and went to buy the parts as he did not have them stocked on his truck. He left and returned promptly with the parts and replaced them. He was very knowledgeable and professional. Work was excellent and finished as promise. I have kept his card and will certainly call him for future repairs as required.
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Yes, I recommend this pro
$115.5
Rick L.
08/2011
doors, garage doors
 + 0 moreProffessional on the telephone, prompt arrival and extremely positive event in general. Very pleasant and proffessional, very good job and experience.
Description of Work: Jacob replaced a broken torsion spring and adjusted/oiled two 9' garage doors on a Saturday Afternoon.
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Yes, I recommend this pro
$90
Contact information
2187 Brights Pk, Morristown, TN 37814
Licensing
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Service Categories
Garage Doors,
Doors
FAQ
Jacobs Door Services is currently rated 4.8 overall out of 5.
No, Jacobs Door Services does not offer free project estimates.
No, Jacobs Door Services does not offer eco-friendly accreditations.
No, Jacobs Door Services does not offer a senior discount.
No, Jacobs Door Services does not offer emergency services.
No, Jacobs Door Services does not offer warranties.
Contact information
2187 Brights Pk, Morristown, TN 37814