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East Tennessee Plumbing

Plumbing, Kitchen and Bath Remodeling, Excavating

About us

East Tennessee Plumbing provides complete plumbing, excavation, remodeling, and new construction plumbing services to the Morristown, TN community and surrounding areas.

Services we offer

Plumbing. Excavation. Remodeling. New Construction.

Amenities

Senior Discount

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Accepted payment methods

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Reviews

4.939 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
3%
3
5%
2
3%
1
3%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 1-25 of 39 reviews

michael B.
12/2022
5.0
plumbing
  + -1 more
Mike was great to work with. called at 8am with a leaking hot water heater. he had a new one installed by 1pm. great job, quality work. very nice significantly less than 2 other big local companies
Description of Work: needed a leaking hot water heater replaced fast

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,400

Brenda C.
12/2020
5.0
excavators, plumbing
  + 0 more
Great job. Highly recommend to anyone.
Description of Work: New plumbing in bathroom and kitchen
Rating CategoryRating out of 5
Yes, I recommend this pro

Phyllis F.
05/2020
5.0
plumbing
  + -1 more
Amazing. The plumbers were here a day after I called. They were so polite, took care to wear 'booties' so as to not bring dirt into my home. They had all supplies with them and fixed all my plumbing needs within an hour! The price was so reasonable. I can't express enough praise for them! I'm passing out their business cards to my neighbors and friends. That's how confident I am of them.
Description of Work: Repair prior contractor's plumbing, fix leaks

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Ron P.
03/2020
2.0
plumbing
  + -1 more
Business didn't bother to contact me after submitted my request through Angie's List.
Description of Work: emergency main water line link

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Marva B.
01/2020
5.0
plumbing
  + -1 more
Mark was wonderful!!! They took great care of me and I would definitely recommend!!
Description of Work: Water leak

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jerry B.
10/2019
5.0
plumbing
  + -1 more
When I called Mark, he was very courteous and was very concerned about fixing my problem. He sent out Keller, who was also very courteous, and professional. He was able to install the valve and take care of the high pressure problem. Keller is a great guy, and went the extra mile on my project by giving me tips and advice. I highly recommend this provider.
Description of Work: Installation of a Water pressure reducing valve
Rating CategoryRating out of 5
Yes, I recommend this pro
$250

Karen L.
05/2019
5.0
excavators
  + -1 more
The work done was excellent. The team was terrific. They answered every question with no hesitation. They arrived at 9:00 AM and stayed until the problem was solved (the meter no longer running) and the yard and house completely cleaned up (6 PM). They did almost no damage to the bushes next to the house, handling the backhoe carefully so as not to damage the tree. The trench that they had to dig from the meter to the house is not lovely, but it could have been much worse We would highly recommend Mark Redmond, his son, and his other employees to anyone who needs a plumber. This was a tough assignment and they were terrific.
Description of Work: A leak fixed between the inside cut-off valve and the meter. The meter was running and we had no idea where the leak was. They had to come off the meter, trace the line to the house, find the entry point and redo all of the piping from the meter to the cut-off valve inside.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Robert F.
09/2018
5.0
plumbing
  + -1 more
Courteous, fast, and efficient, The kitchen sink plumbing in our 50 year old house had developed a leak inside the exterior wall and into the basement. Keller, the service technician, evaluated the situation and efficiently replaced the under sink plumbing with modern materials which isolated the leak and fixed the problem. This required work in the basement, the kitchen and on the roof! When the work was done the owner came and checked the job while final leak testing was conducted. We are very satisfied and will definitely use them in the future,
Description of Work: Plumbing for kitchen sink

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Maxine B.
11/2017
5.0
plumbing
  + -1 more
We were very pleased with the work that was done. There were two gentlemen that came and both of them worked constantly. They were right on time and didn’t take them long at all. They were really nice and respectful!
Description of Work: 3 sinks and a bathtub fixed that was leaking.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Traci W.
11/2017
5.0
plumbing
  + -1 more
Two gentlemen (plumbers) came to access the problems . Nothing could be done upon 1st visit because of the extent of the damaged water lines, connection areas and their schedule. They scheduled to come back 2 days later. Water to the inside of the home was shut off only to be turned on & used sparingly. The 2nd visit 2 days later, the same 2 guys returned to our home early that morning and replaced all effected water lines, shut off valves, and an outside water valve outlet. They cleaned up after themselves gathering all of their belongings. Payment was made in full. Salutations were done and they left. I am very please with the professionalism, kindness, quality, and promptness of the two gentlemen and their services. Also the cost of the entire job was very reasonable rates. I will refer to friends & family. Thank you so much East Tennessee Plumbing.
Description of Work: There were several leaks (more than 7) throughout the whole house from water lines. The original outside water spicket when house was built was worn, not secured properly and leaking too.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

tom M.
08/2017
3.0
plumbing
  + -1 more
must always get written agreement on work to be done. so work will be done as promised.
Description of Work: waterlines

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
2.0
punctuality
3.0


Emily H.
07/2017
5.0
plumbing
  + -1 more
I live out of state from where I needed the work done. Angie's List is the only way I can hire reputable people to do the work I need. I called first thing Monday morning and someone was at my house within the hour and I had the new water heater installed by the next morning, I'm glad to know someone who can do plumbing work in Morristown.
Description of Work: I needed a new water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

Robert D.
07/2017
5.0
plumbing
  + -1 more
Mark was very responsive to the request. HE was able to work with the dates my mother provided. His crew was on time, professional, and respectful. They replaced the old water heater and installed a new one. My mother was very complimentary of their work and is looking at having them return to replace old faucets. I highly recommend East TN Plumbing
Description of Work: My mother needed a new water heater. She lives 2 hours from me and I did not have a contractor in mind. I found East TN Plumbing on Angie's List.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

Dan L.
05/2017
5.0
plumbing, home remodeling
  + 0 more
Couldn't be more pleased! Mark Redman and his son, Sam have the best plumbing company in East Tennessee. Extremely professional and committed to their customers satisfaction. I had another plumber do the original install and got royally ripped off. Mark and Sam came in, replaced everything and made sure that it would pass inspection by the county. I cannot stress how impressed I am with this company. Thanks again Mark and Sam!
Description of Work: installed new plumbing system in new construction build,including sewer, vent and supply lines.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kristina G.
05/2017
3.0
plumbing
  + -1 more
I called on a Sunday around 6 pm. The guy answered the phone said his guys have families and could not send anyone right away. Could come on Monday. I called back later because family was important to him and he said have a blessed day on the phone. He said, "Ma'am I am on my motorcycle trying to have a good time and to text his son all the information". I didn't hear anything from the company after that. When I called on Monday to say that another company took care of the job, the guy said, "I spent all that time with you on Sunday" (12 minutes total on the phone) "and you let someone else do the job. Well that's okay; have a good day" .
Description of Work: The hot water knob in the bathtub was not turning off the hot water.
Rating CategoryRating out of 5

Jan W.
04/2017
5.0
plumbing
  + -1 more
Mr. Redmond came the day I called and he and his son, Samuel, very efficiently removed the fireplace. They went the extra mile and disposed of it for me. Very nice men. I will definitely use them again and recommend them to anyone.
Description of Work: Cap and remove gas fireplace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Christy J.
04/2017
5.0
plumbing
  + -1 more
Service was quick and men were very courteous and knowledgeable. Very professional! Will continue to use them in the future!
Description of Work: Plumbing repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Daniel B.
03/2017
4.0
plumbing
  + -1 more
Once I got the part it took 20 minutes to fix.
Description of Work: Fix a leaky bathroom sink. They claimed I would not be able to get the part from the manufacturer and would need a new faucet. I got the part!

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$180

Regina E.
10/2016
5.0
plumbing
  + -1 more
Professional and thorough. These guys were wonderful.
Description of Work: R & R dish washer and down stairs toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$161

Rob M.
10/2016
5.0
plumbing
  + -1 more
Very nice guys. Did what they said they would.
Description of Work: Fixed leak on hot water heater line

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Joseph M.
10/2016
5.0
excavators
  + -1 more
Sam was very professional and did an excellent job.
Description of Work: Replace kitchen faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Marsha B.
08/2016
5.0
plumbing
  + -1 more
Everyone involved was considerate, knowledgeable, and professional. I will definitely will use them again if needed.
Description of Work: repair of water pressure reducer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Melva B.
02/2016
5.0
plumbing
  + -1 more
Prompt 1 day service. Mr Redmond was extremely punctual and problem was repaired swiftly. Will use again for any other needs! excellent service!!!!
Description of Work: Had broken water pipe and faucet in garage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Nicole S.
04/2015
5.0
plumbing
  + -1 more
They were great. Returned our call promptly. Showed up when they said they would. Fixed everything in a timely and professional manner. They were extremely courteous. Their paperwork was also very professional.
Description of Work: Fixed a broken hydrant. Restored water service to home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$394

Allen S.
11/2014
5.0
plumbing
  + -1 more
We are glad we found East Tennessee plumbing. After an unexpected and confusing dropped appointment by another provider, we decided in frustration to call ETP. The work estimate evaluation was impressive. They entered the crawl space and evaluated the condition of the sub floor and existing plumbing. Where dishonest plumbers may have exaggerated the situation, these guys (Father and Son) provided us with an honest and accurate estimate. Once the work began, they overcame the challenges of our older structure with hard work and focus (it was my aim to stay out of their way as they concentrated on the job at hand). My confidence in their work was confirmed. They invited my input on details others may ignore and they are passionate about the quality of their materials and procedures. You will do well to listen to their advice on certain matters (such as brand quality and appliance placement). The final price of the job was as expected. We were fortunate that they were not pulled away from our job (plumbers are often on-call for various emergencies) and we will keep their number on hand for future projects. They charged a bit more for the installation than others, but the quality of their job was worth it. I am sure we will thank ourselves for years to come.
Description of Work: Removed the existing cast iron tub and replaced it with a walk-in shower. Plumbing was upgraded in the process.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000
    • 1(current)
    • 2

Contact information

720 East Main Street, Morristown, TN 37814

http://www.easttennesseeplumbing.com

Licensing

Insured

Licensed*

Trade License Number
1504
Trade License Locale
TN
Trade License Authority
Tennessee Department of Commerce and Insurance Board
Trade License Expiration
06/30/2022
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Kitchen and Bath Remodeling,
Excavating

FAQ

East Tennessee Plumbing is currently rated 4.9 overall out of 5.
East Tennessee Plumbing accepts the following forms of payment: Check
No, East Tennessee Plumbing does not offer free project estimates.
No, East Tennessee Plumbing does not offer eco-friendly accreditations.
No, East Tennessee Plumbing does not offer a senior discount.
No, East Tennessee Plumbing does not offer emergency services.
No, East Tennessee Plumbing does not offer warranties.
East Tennessee Plumbing offers the following services: Plumbing. Excavation. Remodeling. New Construction.

Contact information

720 East Main Street, Morristown, TN 37814

http://www.easttennesseeplumbing.com