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CARPET CARE PLUS INC

Carpet Cleaning, Floor Cleaning and Waxing, Upholstery Cleaning,

About us

Carpet Cleaning, Upholstery Cleaning, Tile & Grout Cleaning, Stripping, Waxing & Buffing. Carpet Repairs & Restretching. Rug Cleaning

Business highlights

44 years of trusted experience
Emergency Services Offered

Services we offer

Carpet Cleaning, Upholstery Cleaning, Tile & Grout Cleaning, Rug Cleaning, Stripping, Waxing, Buffing. Carpet Repairs & Restretching

Amenities

Free Estimates
Yes
Senior Discount

15%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.923 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
9%
3
0%
2
0%
1
4%


Rating CategoryRating out of 5
quality
4.8
value
4.8
professionalism
4.8
responsiveness
4.9
punctuality
4.8
Showing 1-23 of 23 reviews

Jane L.
03/2016
5.0
carpet cleaners, upholstery cleaning
  + 0 more
unknown
Description of Work: Cleaned upholstered furniture

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

ashley B.
02/2016
5.0
carpet cleaners
  + -1 more
They did a great job getting stains up that had been there for years. The carpet looked brand new after they were done. Was very impressed by how fast they were and how great the carpet looked afterwards.
Description of Work: Steam cleaned carpets throughout the house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$200

Sam D.
12/2015
5.0
carpet cleaners
  + -1 more
The carpet was really dirty and Shana came with her carpet cleaning equipment. I am very very satisfied with her work and how my carpet turned to be. It is clean and the carpet colors are shining bright. Everyone is taking off his or her shoes. The feeling is, we can't make it dirty again. Carpet Care people are every professional. They are prompt in their schedules. Communication with Shana was excellent. They are excellent people.
Description of Work: They cleaned carpet in my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Brian H.
09/2015
5.0
carpet cleaners
  + -1 more
We have used them on two other occasions. Extremely professional, courteous, prompt, and did an awesome job! We would recommend them to anyone in the Morristown / Jefferson City area.
Description of Work: Cleaned 5 rooms, hallway, and stairwell, deodorized, steam-cleaned, and Scotchgard.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Carolyn H.
07/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: They cleaned three rooms of carpet!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mike N.
07/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: house carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Teresa W.
07/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: They scheduled the apt to meet my needs. I had my carpets cleaned. They were very professional, did a great job, and did not waste any time. Very hard workers. I would recommend them to friends and family and I would use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Michelle B.
03/2015
5.0
carpet cleaners
  + -1 more
After moving out and the furniture removed, it became obvious that 2 rooms in our house needed to be cleaned. We had a small time window since we were leaving 2 days later. I called Carpet Care Plus to explain the situation and Carpet Plus gave me an appointment for the next day. They came as promised, were slightly delayed but called to let me know.They did a very good job and were very pleasant and professional.
Description of Work: Cleaned carpet in 2 rooms

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$82

Wendi K.
03/2015
5.0
carpet cleaners
  + -1 more
We were just moving to the area. Service was prompt. Mother and father team were incredibly professional, courteous, and knowledgable. We will be using them for ANY carpet or furniture needs we have for our lifetime!
Description of Work: Provider cleaned our carpets in our kids rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Dianne M.
02/2015
5.0
carpet cleaners
  + -1 more
It was a great experience. First time I've used Angies List and am very satisfied. Professional, prompt, great price, great service and great people. Have already recommended them to friends!
Description of Work: Carpet cleaned whole house: 3 bedrooms, hall and stairs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$196

Response from CARPET CARE PLUS INC
Thank you (Member name removed), we appreciate your business!

Debbie S.
10/2014
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Carla G.
09/2014
5.0
carpet cleaners, floor cleaning
  + 0 more
Excellent. The carpet did not have to be replaced. The grout on tile and grime on tile cleaned up nicely,
Description of Work: Cleaned carpet and steam cleaned tile floors

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Nida S.
08/2014
5.0
carpet cleaners
  + -1 more
I had a disappointing call with the carpet cleaning service I called before Carpet Care Plus Inc. You see, they had some issues with schedules, so I decided to look for someone else, which happens to be Carpet Care Plus Inc. Well, they didn?t disappoint me. I called them 7 in the evening and the guy who answered me said that they would be able to send in the cleaners early the next morning. That really impressed me because they were able to book me a schedule right then and there and most of all, it would be by tomorrow. When they came, they did what they had to do. Clean my carpet. Yes, and in just 30 minutes, they cleaned all the carpets in our home. The carpets really looked and smelled beautiful. Just impressive!
Description of Work: Cleaned the carpets at the house.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$120

Mike N.
08/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: They performed a small repair. Cleaned 2 very bad rooms(dogs/cats). great people to have in your home. Very pleased with results. THANK YOU CARPET CARE!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Annette & Tommy P.
08/2014
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Patricia B.
05/2014
5.0
carpet cleaners, floor cleaning
  + 0 more
unknown
Description of Work: They did a great job! Very thorough in both jobs performed for me: stretching carpet and cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$265

Sherry C.
02/2014
5.0
carpet cleaners
  + -1 more
The tenant reported that there was a great improvement in the carpet after it was cleaned.
Description of Work: We hired this company to come out and clean the carpet in a rental unit that we own. We are out of state and the unit needed to be cleaned before the new tenant moved in. The tenant reported that there was a great improvement in the carpet after it was cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Barbara B.
09/2013
4.0
carpet cleaners
  + -1 more
We are very happy with the services performed, there were a few items that were not moved during the cleaning that had been agreed upon but was not a big deal to me - had it been a big deal I would have called them back and I am sure they would have come back. They honored the discount from Angies list and for the amount of Carpet cleaned, we were very happy with the price. My carpets look great - I have already recommended them to friends and will use them again. A friendly hometown company. The owner of the company even provided information that will help me prolong the life of my carpets. Thank you Carpet Care Plus!!
Description of Work: Cleaned all carpets in the house.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Don W.
08/2013
5.0
carpet cleaners
  + -1 more
It had a few spots still. he came back and cleaned again. Most spots were gone. Very professional. Offered that I could delay paying a few weeks until I rented the unit. Pleasant to do business with.
Description of Work: Cleaned Carpet.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$85

Robert N.
02/2013
5.0
carpet cleaners
  + -1 more
They did a very careful job. They used very up to date equipment, steamer and extractor. They did stain removal and did special preparation because I have a cat. They used sliders to move all of my furniture very carefully. Craig Mosley is the owner and he brings his two nephews to do the work with him. They are local and have been here for over 20 years. They did a fantastic job.
Description of Work: They cleaned my carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$345

Nancy S.
11/2012
4.0
carpet cleaners
  + -1 more
Checked with Angie's list for a carpet cleaner and several were listed but we chose to have Carpet Care. They were here within a short time and did the work with care and thoroughness.
Description of Work: Shampooed the carpet throughout the house. Did everything we asked them to do and were polite and thorough. They were mannerly at all times.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$250

Jeneen W.
10/2012
1.0
carpet cleaners
  + -1 more
unknown
Description of Work: I contacted the company and got a call back to set up an appointment for an estimate several hours later. The date and time that was established was not accomplished because of the company running late at a previous job. He contacted me 1 hr and 45 min after the time he was supposed to come to my house and we set up another time. He did not come the second time but instead called me 3 hours later and left a message stating he ran late on a job again. I will not be contacting this company rto schedule any more appointments for an e3stimate.

Rating CategoryRating out of 5
responsiveness
2.0
punctuality
1.0


Greg O.
10/2011
5.0
carpet cleaners
  + -1 more
My experience with Carpet Care Plus (CC+) was quite positive. I found them via a search for carpet cleaning services in Morristown on Google. I contacted three services for quotes. CC+ was more reasonable by a significant factor than any of the others. Mr. Craig Mosley (owner) personally responded to all of my calls and was present when the work was performed. They arrived at the time they said they would and were done within the time frame that had been mentioned. The fee was exactly as was quoted with no unexpected "surprises." How nice! The only issue were some "freckle" type spots that appeared in a small streak on the carpet a couple days after the cleaning. I called Mr. Mosley to discuss. He thought it was something called "wicking." He worked out a schedule with me to come out the next day and correct the issue. There would be no charge. Again, he did what he said he would, when he said would do it, and for what he said he would do it. If only everyone were this way. The reason for the "B" mark on "professionalism" is not a mark against CC+. Though, not as crisp and clean as what some other companies might be (ie complete uniforms, white gloves, etc) they do meet the expected standards of being able to readily recognize who they are, and look and act respectable. I was very comfortable around them and having them in my home. Also, they do not have a business website that I could find. This would have been helpful in my search but that's a very small issue.
Description of Work: Very simply, they cleaned the carpet in four rooms which had no furniture.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

    Contact information

    3557 FALCON RD, Morristown, TN 37814

    www.carpet-care-plus.com

    Service hours

    Sunday:
    8:00 AM - 9:00 PM
    Monday:
    8:00 AM - 9:00 PM
    Tuesday:
    8:00 AM - 9:00 PM
    Wednesday:
    8:00 AM - 9:00 PM
    Thursday:
    8:00 AM - 9:00 PM
    Friday:
    8:00 AM - 9:00 PM
    Saturday:
    8:00 AM - 9:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Carpet Cleaning,
    Floor Cleaning and Waxing,
    Upholstery Cleaning,
    Oriental Rug Cleaning,
    Buffing and Polishing

    FAQ

    CARPET CARE PLUS INC is currently rated 4.9 overall out of 5.

    Sunday: 8:00 AM - 9:00 PM

    Monday: 8:00 AM - 9:00 PM

    Tuesday: 8:00 AM - 9:00 PM

    Wednesday: 8:00 AM - 9:00 PM

    Thursday: 8:00 AM - 9:00 PM

    Friday: 8:00 AM - 9:00 PM

    Saturday: 8:00 AM - 9:00 PM

    CARPET CARE PLUS INC accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
    Yes, CARPET CARE PLUS INC offers free project estimates.
    No, CARPET CARE PLUS INC does not offer eco-friendly accreditations.
    No, CARPET CARE PLUS INC does not offer a senior discount.
    Yes, CARPET CARE PLUS INC offers emergency services.
    No, CARPET CARE PLUS INC does not offer warranties.
    CARPET CARE PLUS INC offers the following services: Carpet Cleaning, Upholstery Cleaning, Tile & Grout Cleaning, Rug Cleaning, Stripping, Waxing, Buffing. Carpet Repairs & Restretching

    Contact information

    3557 FALCON RD, Morristown, TN 37814

    www.carpet-care-plus.com

    Service hours

    Sunday:
    8:00 AM - 9:00 PM
    Monday:
    8:00 AM - 9:00 PM
    Tuesday:
    8:00 AM - 9:00 PM
    Wednesday:
    8:00 AM - 9:00 PM
    Thursday:
    8:00 AM - 9:00 PM
    Friday:
    8:00 AM - 9:00 PM
    Saturday:
    8:00 AM - 9:00 PM