It went fine. They were great about working us in to their schedule.
Description of Work: Hot water heater
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Katherine F.
04/2017
5.0
plumbing
+ -1 more
found that faucet had been leaking; replaced faucet handle
Description of Work: investigated water in the yard
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Cindy D.
08/2016
1.0
plumbing
+ -1 more
I scheduled three appointments and they didn't make anyone of them over a one and a half week period.
Description of Work: Repair Toliet
Rating Category
Rating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Mary R.
03/2015
5.0
plumbing
+ -1 more
Older midtown house, bit complicated to install. Plumber did excellent job, also checked some bathroom fixtures and gave ideas for suitable replacements. Have had Wade Plumbing do several jobs over last couple of years and always do good job at fair price. I feel they only do what is necessary and give good advice.
Description of Work: Install new kitchen sink faucet
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$137
Doug S.
11/2014
5.0
plumbing
+ -1 more
At the suggestion of the general manager and owner of American Granite and Marble in Oakland, TN (and our subsequent perusal of their reviews on “Angie’s List”), we chose Wade Plumbing Company to install our new kitchen plumbing after we had had own old kitchen and bar areas removed and replaced with new granite countertops. The work done by the plumber was outstanding, and done without delay, in minimal time and no mess. Moreover, the plumber, who was quite polite and congenial, cleaned his work sites to the point of being absolutely spotless. The stellar reviews this local small business has received are well-earned, and we would recommend their services to anyone.
Description of Work: Installed new plumbing in kitchen and bar area following the installation of new granite countertops.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$340
Angela M.
08/2014
5.0
plumbing
+ -1 more
Wade Pumbling has done many jobs for us over the years. They are always on-time, professional and can handle small or big jobs. I would highly recommend them to my neighbors.
Description of Work: Fix a linking pipe in the basement.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Steve D.
06/2014
5.0
plumbing
+ -1 more
They contacted the real estate agent to get the key code on the key box, and went over and checked it out the next day. It turned out that it was just a running toilet , which they repaired by replacing some valves and seals. They are always reliable and do excellent quality work.
Description of Work: I use Wade Plumbing regularly for all kinds of plumbing services - mostly unstopping drains, fixing toilets, etc. Most recently, I asked them to see why my utility bill was showing high water usage for my parents' house, which had been unoccupied and up for sales for almost 2 years, and on which we finally had a sales contract.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$185
Jude K.
05/2014
3.0
plumbing
+ -1 more
Nothing. I called to ask for an appointment on 4/25/14. By 5/2, I had heard nothing, so I called again. Person who answered said they were and quot;a very small companyand quot;, and they had not been able and quot;to keep upand quot;.. Someone was also ill, etc. They could have had thatreceptionist follow up, just to keep prospective customers informed.
Description of Work: Nothing. I called to ask for an appointment on 4/25/14. By 5/2, I had heard nothing, so I called again. Person who answered said they were "a very small company", and they had not been able "to keep up".. Someone was also ill, etc. They could have had that receptionist follow up, just to keep prospective customers informed.
Rating Category
Rating out of 5
responsiveness
3.0
Earlene E.
03/2014
5.0
plumbing
+ -1 more
One of the visits required that Sheetrock be cut for gas stove connection and another visit required cutting Sheetrock to repair the bathroom leak. The third visit was for the new faucet to be installed. Extremely pleased with all communication as well as the work. A small company so be patient to have the work done. Donna coordinates w/Mark for scheduling and they are worth the wait. The plumber and helper are professional and knowledgable. They explain what is needed and clean up after completion. Wade is our new plumbing company.
Description of Work: Ran a pipeline for a gas stove connection, repaired bathroom leak and put in new faucet after granite countertop was installed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
Nancy H.
07/2013
5.0
plumbing
+ -1 more
As always, very well -- we have used Wade Plumbing for years and would not call anyone else. Unfortunately, we once deviated from that policy -- a few years ago the contractor we hired to do remodeling insisted on using his own subs, and we learned the hard way that if a contractor won't use the people you rely on, he's not the man for the job. Never again will we stray from Mr. Wade's fold!
Description of Work: Arrived when I expected, checked master bath toilet for leak and did necessary repair.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$55
Scott S.
02/2013
5.0
plumbing
+ -1 more
We had Wade Plumbing come out to fix a leadking shower head and dripping faucet. They were able to come out the same day and were very professional. Both items were completely repaired. About three weeks later, we had a commode that started to overflow and we could not stop it. We cut the water off and Wade Plumbing was able to come out quickkly and resolved the issue and we have had any problems since. They are very professional and do excellent work!
Description of Work: We had several issues that needed attention. 1) Running water in a shower 2) dripping faucet 3) a cammode that had overflowed and we could not keep from overflowing. Wade plumbing was able to fix all three issues completely and in a timely manner.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$229
Susan C.
12/2012
4.0
plumbing
+ -1 more
They came out and installed the handicap bars on time. Although the bars had to be drilled into the tiles, they did not break or leave a mess. I have used them before and would use them again.
Description of Work: I needed some handicap bars installed in two bathrooms. The bars had to be installed tilework.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$100
Laura L.
09/2011
5.0
plumbing, water heater repair
+ 0 more
Mr Wade Wade plumbing has done work for me before @ previous address and I believe this one also. I am very pleased w/ services as they definitely know what they are doing. Mr Wade came out here the day after work was performed to make sure all was ok which it was and all has been fine every since they put a new thermostat on tank. We definitely have hot water now :)))) I will definitely use company again and will definitely keep referring his company to others as his crew are all professional from the secretary to the techs and that means a lot !! GREAT CUSTOMER SERVICE
Description of Work: needed a thermostat for hot water tank
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$245
Sue L.
06/2010
5.0
plumbing
+ -1 more
This was a simple leak repair to faucet in tub, but we have had them do many other services, all with very satisfactory results.
Description of Work: This was a simple leak repair to faucet in tub.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$95
THOM H.
06/2010
3.0
plumbing, water heater repair
+ 0 more
They normally fix it pretty quickly. They are usually very friendly. Last time we needed them it was kind of hard to get them out; it was easy to get hold of them but not to get them out here. I think they were overbooked. I had talked to them about doing something with a sump pump in my basement, but I don't think they are interested in doing it. They have always done okay for general plumbing work.
Description of Work: We had previously used Wade Plumbing for running toilet down stairs and a dripping tub faucet. Very pleased with that visit. As our basement started flooding, it would put out our hot water heater and the 4/15/2009 visit (as well as other hot water heater related visits - 6 in all over a year & a half if I remember correctly) are what I am grading in this report. This would happen when ever we had hard rains for days. The basement used to drain great, but over the years, the terracotta drainage pipes running to the city main cracked and collapsed. So rather than the basement draining, it would fill up faster. If the basement flooded bad (I considered it bad if we had more than 1in. of standing water.) Essentially, the water heater pilot light & ignition system (or whatever the part is that sparks the gas to heat the water) would get soaked and need to be dried out with parts needing to be replaced every couple of visits. The 2nd time this happened, I realized that there were only 2 real solutions. To raise the water heater up on a slab about 5 in. or to put in a submersible pump. I asked Wade Plumbing if they could do either and it seemed like to me that they said yes. It took me a number of soaked water heater incidents and days of an angry wife and cold water showers to realize that the guys at Wade Plumbing were too polite to tell me they didn't want to put in a pump or raise up my water heater. I originally gave them a D for responsiveness, and that may be a fair grade, but honestly, they never NEVER billed me for giving me a temporary fix (which meant months of uninterrupted hot water and near martial bliss) - so I'm changing it to a C. The C for punctuality is because half-a-day windows bug me - but their time window was a four hour window - and they were on time for that. My flooding basement/hot water heater issues weren't exactly standard plumbing fare.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
3.0
punctuality
4.0
Yes, I recommend this pro
YVETTE P.
09/2008
4.0
plumbing
+ -1 more
My tenant complained of water backing up in the dishwasher. Mr. Wade determined that the problem was a bad disposal. He replaced the unit and solved the problem.
Description of Work: Wade plumbing replaced a garbage disposal in one of my rental houses.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0
Yes, I recommend this pro
$100
AUSTIN L.
03/2008
5.0
sewer cleaning
+ -1 more
I called pretty early in the day and Mr. Wade was cordial and worked me in early. I believe it was his son who arrived to perform the work. He was on time and very professional. The equipment he used wasn't as impressive as the other company's, but he took his time, worked hard, and made sure the job was done right.
Description of Work: Our sewer pipe was clogged for the second time in 2 months. This was mostly a result of tree roots growing into the line. We had another service come out to clear it and they used a snake with a blade, but it was stopped back up pretty quickly. These guys did the same thing.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$165
Sandy D.
10/2007
5.0
plumbing
+ -1 more
The plumbers were on time. They were quick fixing things and came up with low cost, practical suggestions for the ants. They also explained why it takes forever to get hot water in my kitchen. Their price was very fair and information valuable. We would definitely call them again for a plumbing problem.
Description of Work: Wade Plumbing sent two people to fix some basic bathroom slow drains, dripping taps and look at a problem of ants.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$110
TOM C.
06/2007
5.0
wells
+ -1 more
The installation was quick, clean and very successful. In addition, the installation took less time than expected and the final bill was almost $100 less than quoted when it would have been easy to stay with the original quote. This company is professional, ethical and does very high-quality work. We are bring them back to put in a gas line from the attic to the kitchen.
Description of Work: Wade plumbing installed a circulation pump to ensure there is nearly instant hot water at the kitchen sink instead of the 5 minutes it had been taking. This is the second job they have done for us this year.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$550
TOM C.
04/2007
5.0
plumbing
+ -1 more
This was an all-around great experience. Bob Wade and his assistant determined the source of our problem when no one else could.
Description of Work: This was the first plumbing company that accurately diagnosed a drainage problem we have experienced for 3 years.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$142
JOE P.
09/2006
5.0
plumbing
+ -1 more
I've used this company on several occasions at home and at rental property I own. I find them to be highly efficient, reasonable in price and knowledgeable. Other firms I've used have subjected me to various degrees of a "trial and error" approach hoping that something will work as planned.
Description of Work: Came out on a timely basis and replaced a steel connector put into my main water supply to connect copper and plastic piping. He put the proper plastic fitting back in place. Previous plumber used steel with the full realization that it rust through and leak, as it did after 3 years.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
DEBORAH B.
09/2006
5.0
plumbing
+ -1 more
I think this company is great. They were very reasonable with their prices and I like that because I am very conscious of prices in this area. This company was the cheapest around. They did an excellent job when they completed the job.
Description of Work: My faucet in my kitchen was leaking so I had them repair the pipe.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
09/2006
4.0
drain cleaning
+ -1 more
They were very polite and worried more about the needs of our home instead of how long it was taking them. He did a wonderful job and spent a lot of time doing good, hard work.
Description of Work: They unclogged our pipes through out our house.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$130
09/2006
5.0
plumbing
+ -1 more
They did excellent work, and they even came out on a Sunday. It was pretty much immediately after we called. They were very prompt and respectful. We will always use Wade Plumbing.
Description of Work: They fixed a faucet in my bathroom for me.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$70
09/2006
5.0
plumbing
+ -1 more
Wade has been doing our plumbing for over 40 years. You name it and they have done it. It has always been quality work with great response time to our calls. They have also been responsible with tidiness and they are very honest.
Description of Work: They replaced the faucets in my bathtub and caulked around the tub.
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Service Categories
Plumbing,
Water Heaters,
Drain Cleaning,
Sewer Cleaning,
Natural Gas Lines,
Wells and Pumps,
Drain Pipe Installation,
Homebuilders
FAQ
Wade Plumbing is currently rated 4.8 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
Wade Plumbing accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Wade Plumbing offers free project estimates.
No, Wade Plumbing does not offer eco-friendly accreditations.
No, Wade Plumbing does not offer a senior discount.
Yes, Wade Plumbing offers emergency services.
Yes, Wade Plumbing offers warranties.
Wade Plumbing offers the following services: Plumbing, renovations, new construction, hot water heaters, clean-out sewers, backflows, gas lines & tile.