TileWorks and Remodeling

Description of Work: We got an estimate from them for flooring.

Description of Work: They did the ceramic tiling in my kitchen, about 800 square feet.

Description of Work: I met John Piontek, owner of Tile Works & Remodeling and his assistant, Kim Wisdom, April 7, 2012 and work began in my home April 12. The initial contract was for master bath remodel for $8,500, which included tiling the shower, the floor and back splash and front of jacuzzi, building up a half wall and replacing toilet. A second contract for $4,900 followed on April 22, for a hall bath remodel, two areas of hardwood, and tiling a laundry room. $820 was added for plumbing to be re-routed, treatment for a shower door, a window and a half-wall removal. Total amount of contracted work was $14,220. Trouble began when John allowed old plumbing and fixtures to be "tiled-in". Tile was removed in the already completed shower, plumbing was done to accommodate new fixtures, and tile was replaced. A few days later, a leak was discovered in shower and when notified, John was unconcerned and did not address the issue. Two days later, water was discovered in a closet and again, John was notified. He sent someone who was not his employee to repair the leak and extract water from carpet in closet. John never showed. Cory, the worker, did not have proper tools and had to leave the premises and go buy them. He beat and pounded out tile without proper tools and fixed the leak. Water was never extracted from carpet, and Cory taped my plastic bag over fixtures and left. Four days later, John and Cory returned to re-tile the shower. I returned home to find the new tile already set with torn cardboard pieces, from a box belonging to me, used as spacers. The tile was very poorly cut but set anyway. I expressed my dissatisfaction and John and Cory left very late that nite, again using another plastic bag to cover fixtures as tile would need replacing for the third time. John returned the following day and I allowed him to enter my home, if and only if, he gave me his word he would do the work and not Cory. He said, "ok." I came home to find the work completed but again, very poorly done. I am extremely concerned about the integrity of my newly tiled shower and plumbing repairs as I highly question the skills, abilities, and credentials of Cory, as well as John. The window for master bath has never been installed because John told David at Nurre Glass of Memphis, that I was responsible for payment. The toilet in master bath is unstable on floor and does not flush properly. Transition strips were never installed in both closets in master bath and new carpet is needed. The construction on half wall in master bath is unfinished. Correct hardwood for the master bedroom was not ordered. John ordered a less expensive product, $450 less than the product I clearly specified. He denies the mistake. The hardwood in the master bedroom has pockets that need to be drilled and filled. The hardwood in the hall was so poorly laid, it must be removed and re-laid. John stated to me he laid it himself. Many areas did not adhere to floor as an insufficient amount of glue was used. A huge dip exists in the very center of the hall because he did not float the floor and the flooring did not adhere. When his assistant, Kim, first saw the hall floor, she stated to me, "this will have to be fixed." The hardwood remains as John left it. Tile around tub in hall bath was removed and materials were delivered to my home. Tile on lobby floor, vanity, toilet, and a half wall was to be removed and plumbing was to be re-routed for installation of a single sink vanity. Tile was to be installed on tub wall and on lobby floor. Hall bath remains as John left it. .

Description of Work: Tile Works and Remodeling gave me an estimate for wood flooring, tile flooring, and countertops.

Description of Work: Cleaned out gutters by hand, replaced gutter guards, power/pressure washed gutter down spouts and outflow extensions, removed all debris from roof and gutters and hauled it all away with them