Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

Stone City Inc

Countertops and Backsplashes, Marble and Granite, Interior Design and Decorating,


Services we offer

Hardware & accessories, granite countertop, fixtures & cabinets.

Amenities

Free Estimates
Yes


Accepted payment methods

American Express
Check
MasterCard
Visa

Reviews

5.025 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.9
responsiveness
5.0
punctuality
5.0
Showing 1-25 of 25 reviews

Robert F.
05/2023
5.0
countertops
  + -1 more
This company is amazing! Superior customer service, quality products, and competitive pricing! 👍💯. I had received a quote for granite kitchen countertops from a competitor who said it would be about 4 weeks before he could install it. After a month, he still couldn’t get to it very soon. My daughter reached out to this company and they were able to get us all kitchen countertop granite installed within the same week! Wow! Thank you so much for your excellent customer service! We were under a time crunch to get this installed and you came through! 🔥
Description of Work: Full kitchen countertop granite.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Stephen S.
09/2015
5.0
countertops, marble & granite
  + 0 more
Process went very smoothly from start to finish. Joann was a pleasure to work with, as was Nelson! Crew showed up on time/schedule, and completed the work in a professional manner. Price was right!
Description of Work: Installed granite countertops

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,200

Judy P.
06/2015
5.0
countertops
  + -1 more
unknown
Description of Work: Marble and granite
Rating CategoryRating out of 5
Yes, I recommend this pro

Daphne H.
04/2015
5.0
countertops
  + -1 more
It went very well. JoAnn was excellent from the first time we visited the store until the day the countertops were installed. Nelson came out to measure everything and answer any questions we had. After returning to Stone City to pick out sinks, edging...., it was a week later when they were installed. It happened that quickly. The gentlemen who came out to install the countertops worked together very well. They removed old countertops, installed kitchen and laundry room countertops in under two hours. Everyone from JoAnn, Nelson and the installation crew were professional and did a perfect job. Everyone went above and beyond what was expected! We are very pleased and highly recommend them. Would definitely use them again!
Description of Work: They installed granite countertops.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

John G.
04/2015
5.0
countertops, marble & granite
  + 0 more
Everyone was very helpful and knowledgable, especially Joann. Very kind and patient - answered all questions and offered good advice. Installers did a fantastic job and were very careful - also cleaned up everything before leaving, swept my floors! Nelson also very knowledgeable and helpful. Very compete effectively pricing.
Description of Work: Installed granite countertops

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ernest S.
03/2015
5.0
countertops, marble & granite
  + 0 more
The technicians were very professional. They did an outstanding job and made sure that we were happy with the installation.
Description of Work: Replaced kitchen counter tops with granite and installed a new sink. They disposed of old counter tops and sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,300

Anne M.
03/2015
5.0
countertops
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Stacey B.
02/2015
5.0
countertops, marble & granite
  + 0 more
Joanne was great! Honest and easy to work with.
Description of Work: Granite throughout entire house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ann C.
01/2015
5.0
countertops, marble & granite
  + 0 more
I cannot even begin to express my satisfaction with this company!!! From the moment we walked into the store, we were greeted by JoAnn who was friendly and EXTREMELY helpful!! She helped us find the perfect granite and immediately sent someone out to measure the kitchen for installation. The man who came out was friendly and very helpful. He smiled and was so professional. After measurements were taken, we went back to the store and picked out the edges and sink we wanted, which were at no extra charge!!!! JoAnn was so full of energy and knowledgeable about the different granite. She even gave us a small piece to be able to match a back splash to and gave us cutting board as well. The day of installation, the workers were prompt and professional. They brought the incorrect sink, left and went back to the shop to get the correct sink and were back before we knew it! In a society where most businesses are lacking in customer service, Stone City EXCELS in it!! They are amazing and we will definitely use them again!
Description of Work: Installed granite counter tops and kitchen sink

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,650

Jeffery H.
11/2014
5.0
countertops, marble & granite
  + 0 more
The entire process took only about 1 day. Their customer service was good. They were easy to talk to and knowledgeable. They offered a good section of granite. They tried to accommodate to my schedule. They were very friendly. The only issue I had was with the plumbing, but that was subcontracted. Overall, I would recommend them.
Description of Work: They measured and installed custom granite coutertops in the kitchen. They subcontracted out plumbing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,900

Richard H.
07/2014
5.0
countertops, marble & granite
  + 0 more
Joann was a breath of fresh air to deal with, she bent over backwards to satisfy all our requests. They don't nickel and dime you to death on extra charges. No extra charge to remove old tops,no extra charge for special edges, she even threw in sinks for no extra charge.Had estimates from 5 other granite counter top installers...she was far and above the cheapest. The quality of their work was excellent.
Description of Work: Installed new granite counter tops in the kitchen,master bath and guest bath.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Alicia H.
07/2014
5.0
countertops
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

amber M.
06/2014
5.0
countertops, marble & granite
  + 0 more
Wonderful experience. I had an old island torn out and they were able to build me a new island in my kitchen exactly the way I wanted.....with bookshelves on one end. They customized my kitchen without having to hire a separate kitchen designer. They are very precise in their measurements. I changed my mind on the granite color one day before it was due to be delivered and installed (I got lucky that it had not been cut yet) I felt really bad about canceling but this was a huge decision for me and I wanted it to be right and I wanted to love it not just like it! They had scheduled everyone to come that next day, but when I cancelled they were sooooo understanding. They want you to LOVE your new kitchen too . A month later after I had made a definite decision about my cabinets and granite, installation was easy and quick. The guy who built my custom bookshelf, I highly recommend his work, it's beautiful! Joann helped make all of this easy! Nelson was right on with his measurements and recommendations for exactly what I wanted. Highly recommend! Thanks guys! Very reasonable pricing and beautiful work.
Description of Work: Tore out old island in kitchen. Rebuilt custom island with bookshelves the way I wanted. Replaced countertops with granite on existing cabinets and island cabinet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,300

Lynette C.
06/2014
5.0
countertops
  + -1 more
Great. They did an excellent job.
Description of Work: Installed new granite counter tops in our kitchen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

David B.
05/2014
5.0
countertops, marble & granite
  + 0 more
Stone city has done three houses for me and they always do a great job and at a very reasonable price. They have a great selection in there store and access to other stone for those looking for something unique.
Description of Work: This was the third house they've done for me. New kitchen and bathroom granite counters and sinks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,600

Lynne S.
05/2014
5.0
countertops
  + -1 more
Great price. Did an excellent installation job. Just DO NOT use Po Hsu that Stone City might refer for any tile work (floor and back splash). His work was not up to par.
Description of Work: Cut & installed granite counter tops in kitchen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,900

Bruce N.
09/2013
5.0
marble & granite
  + -1 more
They were really great. I would highly recommend them to anyone that was going to have granite put down. They charged us about half what we would have paid at Lowe's. They're very good products. They came out and got it done in a very short amount of time. They were very courteous in the showroom. We had a little extra work that we needed done. We actually took a piece of granite to them and they were able to fix that for us.
Description of Work: We used Stone City for our granite.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gary J.
08/2013
5.0
countertops, marble & granite
  + 0 more
Could not be happier with the installation and appearance of our new counter tops. Good job.
Description of Work: Installed granite countertops

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

Amy S.
07/2013
5.0
countertops, marble & granite
  + 0 more
It went great! We are very happy with the end product. The price was wonderful and the service was fantastic. At the showroom you can pick any finish edge without an upcharge and can pick out your slab. JoAnn works the front desk and would remember my name and order whenever I called. She coordinated everything for us, even someone to disconnect the water and sink faucet and gas cooktop and reconnect everything at the end of the day! She was always smiling and laughing whenever we saw her in the showroom or talked with her on the phone. Wayne came out to measure and to make a template, he was very nice and professional also. Jose and his crew came to install the granite and they were top notch! We have an oddly shaped kitchen and had to complete a certain area first to replace the fridge before we could complete other areas, the crew was very understanding and in agreement and gladly worked with us on order. When the crew took out the countertops they noticed that one of our cabinet latches and track needed a screw and without prompting placed one! Our countertops were not 100% even but they are now! The crew took great care to use the level and triple check all measurements, they even recut some items that day on our yard! We extended the bar area a few inches for increased comfort with sitting so we were worried about the what the new edge would like against the end/corner of the wall but now it looks better than we ever could have imagined! The crew went above and beyond with even going back to the store to pick up a larger piece for the back splash so we did not have to have multiple seams. They were very timely, courteous, professional, and worked clean.
Description of Work: removed old laminate countertops, replaced with new granite countertops and under mount sink

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,100

Andrew N.
06/2013
5.0
countertops
  + -1 more
The Stone City folks did a great job with granite countertops for my kitchen. I probably would not have found them had it not been for Angie's List, so in this case the membership cost was well worth it! Joanne at Stone City was most helpful, most responsive, and most flexible. Prior to commissioning Stone City, I had also received 3 additional bids, so 4 total with Stone City. In this case, they were the low bidder. Their showroom is not extensive, but the displays are most helpful to visualize what options are available. The gentleman that came to the house to do the measurements was timely, efficient and knowledgable. We agreed on a date and time for installation, and it was within a week's time, which I think is excellent. The installers showed up and they were precise, courteous and efficient. Each step of the process exceeded my expectations. They are located a little off the beaten path as far as Memphis goes, but in my opinion it would we well worth your while to visit them and give them the opportunity to provide a bid for granite. They do kitchen/bath cabinetry as well, but I didn't not use this part of their service, and can't speak to that part of the business. I was delighted with the outcome of the work they did for me, and I would definitely use them again! They are great hardworking folks that will do an outstanding job for you.
Description of Work: Prepared and installed granite countertops in the kitchen

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Shelby H.
02/2013
5.0
countertops
  + -1 more
I visited their showroom, picked out my granite and scheduled the install. They were on-time and efficient during the install. It only took about 2 hours and they cleaned up after themselves. I would recommend them to anyone!
Description of Work: They installed kitchen countertops and used a fall-off piece for my washroom.
Rating CategoryRating out of 5
Yes, I recommend this pro
$2,800

Richard K.
07/2012
5.0
countertops
  + -1 more
Great experience.
Description of Work: New countertops installed and they were at least a thousand dollars cheaper than anyone else.Grea

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$3,000

TIFFANY M.
04/2012
5.0
countertops
  + -1 more
It went great! I had done lots of research and had many different quotes. I had a drawing with my measurements so they could accurately quote me a pretty close figure. I took the lowest quote (I have a small kitchen) which was $1,200 but no sink-Joann threw in the sink for additional $200 and Stone City had prettier granite. I paid cash also to get the lower price, half up front. They came and measured for the cut-outs, and then 2 days later, we had the plumber there first (I had new faucet and diposal to be hooked up too). She lined up the plumber for me, after he was done, the granite guys called and told us when they were coming. They came, ripped out the old stuff (they were also careful with all my new appliances, which I was really nervous about). They had dropcloths to keep dust out of everywhere. They put the new ones in, plumber came back and hooked up the sink and diposal and it was done in maybe 3 hours total. They did give us the granite cutting board also. I wish I had done it years ago. The new sink we got from Stone City is awesome too, never realized how awful my old sink was. Stone City was actually recommended to me by a friend at work who was very happy with her granite and she has a huge kitchen with an island. Only the head granite guy and the plumber spoke English really well, but that was really all you needed. Most of the stuff they would ask that I didn't understand had more to do with me not knowing anything about plumbing than a language barrier. They were a very efficient team from start to finish.
Description of Work: I got new granite countertops and a new double deep sink installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

Brian W.
01/2012
5.0
countertops, marble & granite
  + 0 more
I called around looking for granite remnants for a vanity top. Everyone I called before Stone City told me it would take 3-5 weeks and cost $500-$800. Stone City quoted me $325. We went there that day and selected our granite from the remnants they had on hand. We brought our sink and faucet with us and left it with them. They had the countertop ready later that afternoon. It was very easy. I insalled the vanity top myself. It looks great. We are very happy with Stone City and will use them again.
Description of Work: We purchased a vanity top for a half bath.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$325

Thomas P.
02/2011
5.0
interior designers, countertops
  + 0 more
They did a great job - showed up on time and completed the job quickly. Even gave us the sink cut-out piece to use as a cutting board.
Description of Work: Granite countertops for kitchen

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

    Contact information

    1716 Shelby Oaks Dr Unit #8, Memphis, TN 38134

    www.stonecityinc.com

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Countertops and Backsplashes,
    Marble and Granite,
    Interior Design and Decorating,
    Cabinet Making

    FAQ

    Stone City Inc is currently rated 5 overall out of 5.
    Stone City Inc accepts the following forms of payment: American Express,Check,MasterCard,Visa
    Yes, Stone City Inc offers free project estimates.
    No, Stone City Inc does not offer eco-friendly accreditations.
    No, Stone City Inc does not offer a senior discount.
    No, Stone City Inc does not offer emergency services.
    No, Stone City Inc does not offer warranties.
    Stone City Inc offers the following services: Hardware & accessories, granite countertop, fixtures & cabinets.

    Contact information

    1716 Shelby Oaks Dr Unit #8, Memphis, TN 38134

    www.stonecityinc.com