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Sears Wolfchase

Appliance Sales and Installation, Flooring Sales and Installation, Appliance Repair,

About us

Sears Wolfchase has been serving Memphis locals since 1977. We offer a vast selection of different products at prices that won't break your budget, ranging from simple kitchen utensils to complex appliances and electronics. Come pay us a visit and experience the friendly customer service that's kept us in business almost 40 years now. We offer free Wi-Fi to guests, so you can even use your smartphone to check product descriptions and reviews while you're in the store. If you have questions on how to find us or what our store hours are, give us a call at 901-937-7400. While you're here, consider checking out our optical center. You can get an eye exam here from our trained professionals without having to make a separate trip to the eye doctor. Don't forget about our auto center, either; you can conveniently drop your car off when you get here and pick it up when you're done shopping. Sears has always been a great place to shop for the home. Browse our aisles for furniture, decorations, appliances and more. Keep your home more organized with a new shelving solution, or upgrade the appearance of your kitchen with a new set of cabinets. Look through our furniture and mattresses selection to make your home more comfortable, whether you're sitting on the couch of lying down in bed. We're located in the Wolfchase Galleria near the intersection of I-40 and US-64. You can reach us by car, or by taking MATA Transit bus routes 40 or 82.

Business highlights

48 years of trusted experience

Services we offer

Gift Registry. Store Pick Up. Drop-off Location. Hearing Aids Fitting. Optical Sales & Repair. Tax Services & Preparation.

Reviews

3.89 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
11%
4
44%
3
0%
2
22%
1
22%


Rating CategoryRating out of 5
quality
4.3
value
4.0
professionalism
4.4
responsiveness
4.1
punctuality
4.1
Showing 1-9 of 9 reviews

Kathleen D.
02/2016
4.0
appliance sales
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$639

Elena H.
02/2015
5.0
garage doors
  + -1 more
We had an old garage door. A Dawson door, they aren't in business anymore. One of the springs broke and we had to buy a convertor kit. They came and installed the convertor kit. I ordered the convertor kit through them and then their maintenance guy came and put it in. The problem was my car was stuck in the garage and I needed to get it out and we couldn't get the door up at all. They came out that day just so I could get the door open and get the car out. They ordered it that day and then came back probably 4 or 5 days later, whenever they got the part. It was real easy, no problem.
Description of Work: When our garage door broke we used the Sears repair people. It was 6 months ago probably.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Randall S.
09/2013
1.0
car tires
  + -1 more
Cost way out of line and several "associated" charges not mentioned at first.
Description of Work: Was going to replace tires.

Rating CategoryRating out of 5
value
1.0

$869

Llana S.
07/2013
4.0
appliance sales
  + -1 more
went good. Got what we wanted.
Description of Work: bought an ice machine

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$1,000

Gail S.
09/2012
1.0
appliance repair
  + -1 more
They didn't show up at all. No call. No apologies from customer service even though I called three times.
Description of Work: I took half a day off. The appointment was scheduled from 1 - 5 p.m. I called at 2:30 and 3:30 and was told they would call me when they were on the way--and it's not 5 p.m. yet. No other information. At 4 p.m. I got a robot call saying they might come after 5 p.m. At 5:50 p.m. I cancelled because I have plans tonight. Took the day off for nothing. Checked Angie's list to find a truly reputable local large appliance repair company. This is sorry behavior for a company that is supposed to have such a great reputation. The other company assured me they can fix my waster dryer and can set an appointment and show up on time.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Vivian L.
06/2012
2.0
appliance repair, flooring contractor
  + 0 more
Don't expect Sear's large appliances to follow through for installation dates!
Description of Work: Purchased a dishwasher that was to be installed on the above date. Took the day off work, they did not show. I called the installers mid afternoon to only find they "forgot" us. Would send us a $25 gift certificate for our problems. Promised to be out on the morning of June 8, again took the day off from work. No show again. Called the store who gave apologies but nothing they could do, want to reschedule again! Canceled the order and will not buy any large appliances that need installation from Sears. Oh and I have not received that $25.00 gift certificate.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
1.0
punctuality
1.0

$600

william D.
03/2012
4.0
pest control
  + -1 more
I have used them for years, and they are very reliable. I will continue to use them in the future for our pest control.
Description of Work: We use Sears for pest control. They have been out to spray for bugs and pests.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Cathy J.
03/2012
4.0
flooring contractor
  + -1 more
They installed the floors and it was guaranteed work. It was great. The follow up and cleanup was all done. The thing that impressed me was that, the man came out gave me some options with the flooring itself and there was a guarantee with it for the installation and the floors itself. I didn’t have to anything and I will use them again in the future.
Description of Work: I used the services of Sears to purchase floors and install the same about 6 months ago.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Maria B.
02/2012
2.0
siding
  + -1 more
The estimate was extremely high. When we did not take the estimate, the salesman's boss was very rude to us. They kept calling us and lowering the price to try and get us to take their contract. They were very pushy. They even went so far as to say the other companies would try to convince us to go with them. Very bad people.
Description of Work: They gave us an estimate on siding.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0


    Contact information

    2800 N Germantown Pkwy , Memphis, TN 38133

    www.sears.com/stores/tennessee/memphis/0001146.html

    Service hours

    Sunday:
    12:00 PM - 6:00 PM
    Monday:
    10:00 AM - 9:00 PM
    Tuesday:
    10:00 AM - 9:00 PM
    Wednesday:
    10:00 AM - 9:00 PM
    Thursday:
    10:00 AM - 9:00 PM
    Friday:
    10:00 AM - 9:00 PM
    Saturday:
    10:00 AM - 9:00 PM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Appliance Sales and Installation,
    Flooring Sales and Installation,
    Appliance Repair,
    Siding,
    Garage Doors,
    Pest Control,
    Auto Tires,
    Ear Nose & Throat - Hearing Aids,
    Eye Care - Optical Sales & Repair,
    Accountants/Tax Consultants,
    Heating and Air Conditioning,
    Electrical

    FAQ

    Sears Wolfchase is currently rated 3.8 overall out of 5.

    Sunday: 12:00 PM - 6:00 PM

    Monday: 10:00 AM - 9:00 PM

    Tuesday: 10:00 AM - 9:00 PM

    Wednesday: 10:00 AM - 9:00 PM

    Thursday: 10:00 AM - 9:00 PM

    Friday: 10:00 AM - 9:00 PM

    Saturday: 10:00 AM - 9:00 PM

    No, Sears Wolfchase does not offer free project estimates.
    No, Sears Wolfchase does not offer eco-friendly accreditations.
    No, Sears Wolfchase does not offer a senior discount.
    No, Sears Wolfchase does not offer emergency services.
    No, Sears Wolfchase does not offer warranties.
    Sears Wolfchase offers the following services: Gift Registry. Store Pick Up. Drop-off Location. Hearing Aids Fitting. Optical Sales & Repair. Tax Services & Preparation.

    Contact information

    2800 N Germantown Pkwy , Memphis, TN 38133

    www.sears.com/stores/tennessee/memphis/0001146.html

    Service hours

    Sunday:
    12:00 PM - 6:00 PM
    Monday:
    10:00 AM - 9:00 PM
    Tuesday:
    10:00 AM - 9:00 PM
    Wednesday:
    10:00 AM - 9:00 PM
    Thursday:
    10:00 AM - 9:00 PM
    Friday:
    10:00 AM - 9:00 PM
    Saturday:
    10:00 AM - 9:00 PM