Services we offer
Reviews
3.911 Reviews
Showing 1-11 of 11 reviews
Robert W.
07/2021
small appliance repair
+ -1 moreThey came and fix what is needed to be fixed.
Description of Work: Washing repair
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Yes, I recommend this pro
swells S.
11/2015
appliance sales
+ -1 moreThey did a good job, but they are late coming back to install the code upgrades. They were very nice, otherwise.
Description of Work: They installed a water heater for me.
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Yes, I recommend this pro
Rose M.
09/2015
appliance sales
+ -1 moreThe price is a little high.
Description of Work: I used Sears. I purchased a refrigerator. I have been using Sears for about 30 years.
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Yes, I recommend this pro
$700
Murriel C.
04/2014
heating & air conditioning/hvac
+ -1 moreAlready need replacement parts. This makes me feel that they used a refurbished product. The part that is being replaced had to be ordered and it may take a few days to be received. Of course, this means we are quite warm, physically and emotionally.
Description of Work: Replaced furnice and AC in June, 2012.
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$8,200
Alisa S.
05/2013
appliance sales
+ -1 moreI have never had any problems with Sears, whenever we have called them, they have come to do the repairs, I have a plan so if anything has a problem, they come over and fix it and we have never had problems. They are expensive but they do a good job and they are reliable.
Description of Work: We use Sears to purchase and repair appliances.
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Yes, I recommend this pro
Stephanie H.
12/2012
appliance sales
+ -1 moreVery well.
Description of Work: Sold and installed gas range/oven
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Yes, I recommend this pro
$650
P H.
05/2012
appliance sales
+ -1 moreThey are excellent and I will go here again to purchase an appliance.
Description of Work: I bought a refrigerator.
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Yes, I recommend this pro
$2,600
Laura L.
02/2012
appliance sales
+ -1 moreI wouldn't go back to Sears to make any type of purchase for my home. This is how I feel about Sears and Idefinitely wouldn't recommend them. Lowes is having a sale Saturday and they let me purchase the washer today @ the Saturday price- no problem @ all. Sears said I couldn't do that and if I bought before Saturday, I couldn't get an adjustment made for the sale price. Lowes also has no delivery charge, no haul off charge, no set up charge. It was uncomfortable to shop @ Sears as it was extremely hot in the basement area and I could hardly breathe and it was very cold outside. This is my Sears story.
Description of Work: We wanted to purchase a washer. The salesman was not what I had expected as he did not know about appliances. My 11 yr old great nephew was w/ us when looking for a washer for my niece and he knew more about washers than the salesman and a lady asked my nephew if he worked for sears and he said no and she said to him you sure know alot about the washers. The salesman was very nosey asking questions that didn't pertain to buying the washer. He made a comment to my nieces husband as he came later on to look @ washers, to help decide, that he heard he was a big spender. I went to Lowes this morning and you couldn't ask for better service. From the time I walked in until I left and got her one like the one she liked at Sears. Sears had told us last night that she would get washer on Sunday and she got a call this morning, 1st thing on way to work, that it would be a week before getting it, so she asked me to help her and to go to Lowes to see what they had to offer. I was so glad I did!
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denise K.
01/2012
heating & air conditioning/hvac
+ -1 moreI was very happy with them. I was happy with the work they did. They did the work quickly. The workers were very professional. I think Sears is a little overpriced.
Description of Work: They replaced our air conditioning unit and did some work on our duct work in the attic.
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$4,000
Norma B.
06/2011
appliance sales
+ -1 moreI'm really happy with them. The store was fine but the sales person was really good about explaining all the internodes of refrigerators. We are getting stainless steel and we have had bad experience with a stainless steel refrigerator in the past because it starched and stuff. He explained how the finishes have been improved upon and how to saving electricity. He talked to us about the parts of our refrigerator. He was very helpful and personable. If I had to go back to the store again I would try to find him because I thought he was a good person to work with. They delivered the refrigerator on time and quickly. I had a plumber to come out and fix the dishwasher.
Description of Work: I bought a refrigerator and a dish washer from Sears in April.
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Yes, I recommend this pro
$1,400
Charles G.
01/2011
heating & air conditioning/hvac
+ -1 moreI got a year of no interest if I paid it off by December 9th of 2010. They came in ready to go to work. I thought it would take a couple days to finish the work. They were here at 1pm and by 430pm they were finished and gone. They did have to come in the next day with sheet metal and put it around the heat pipe. It only took a few hours. Two days at the most and they were in and out and gone. They were reasonably priced. It was really competitive, They will negotiate. The first price they came up with I told them he had lost his mind and I was not going to pay that kind of money. He came with his assistant and looked around and came up with a more reasonable price. But you have to be educated and know what you are talking about. I was completely satisfied. I will call them again to install a new system in a house I am about to move into.
Description of Work: I had a new heating and cooling system installed.
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Yes, I recommend this pro
Contact information
4570 Poplar Ave, Memphis, TN 38117
www.sears.com/Service hours
Sunday:
12:00 PM - 6:00 PMMonday:
10:00 AM - 9:00 PMTuesday:
10:00 AM - 9:00 PMWednesday:
10:00 AM - 9:00 PMThursday:
10:00 AM - 9:00 PMFriday:
10:00 AM - 9:00 PMSaturday:
10:00 AM - 9:00 PMLicensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Appliance Sales and Installation,
Heating and Air Conditioning,
Appliance Repair - Small,
Ear Nose & Throat - Hearing Aids,
Eye Care - Optical Sales & Repair
FAQ
Sears is currently rated 3.9 overall out of 5.
Sunday: 12:00 PM - 6:00 PM
Monday: 10:00 AM - 9:00 PM
Tuesday: 10:00 AM - 9:00 PM
Wednesday: 10:00 AM - 9:00 PM
Thursday: 10:00 AM - 9:00 PM
Friday: 10:00 AM - 9:00 PM
Saturday: 10:00 AM - 9:00 PM
No, Sears does not offer free project estimates.
No, Sears does not offer eco-friendly accreditations.
No, Sears does not offer a senior discount.
No, Sears does not offer emergency services.
No, Sears does not offer warranties.
Sears offers the following services: Hardware, tool, clothing, appliances, & decor sales, optical, hearing aids & tax services
Contact information
4570 Poplar Ave, Memphis, TN 38117
www.sears.com/Service hours
Sunday:
12:00 PM - 6:00 PMMonday:
10:00 AM - 9:00 PMTuesday:
10:00 AM - 9:00 PMWednesday:
10:00 AM - 9:00 PMThursday:
10:00 AM - 9:00 PMFriday:
10:00 AM - 9:00 PMSaturday:
10:00 AM - 9:00 PM