Redeemers Group

Foundation Repair, Basement Waterproofing, Concrete Leveling,

About us

Our specialists will evaluate your homes problem and propose a solution at no cost to you. We accept various forms of payment including financing. Find us on Facebookfor a coupon for your project. We invite you to visit our website www.redeemersgroup.com to see case studies of projects like yours, and to view additional independent reviews from our clients. We offer a transferable warranty, which means if you sell your home, the warranty transfers to the new owner. Additionally, we are part of the Basement Systems and Supportworks national dealer networks.

Business highlights

17 years of trusted experience
Women Owned & Operated
Veteran Owned & Operated
Emergency Services Offered

Services we offer

Crawl Space Repair & Encapsulation, Foundation Repair, Basement Waterproofing, Mold Remediation, Exterior Drainage Solutions, Concrete Leveling

Services we don't offer

Roofing, Pressure Washing

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.697 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
4%
3
1%
2
2%
1
7%


Rating CategoryRating out of 5
quality
4.6
value
4.4
professionalism
4.7
responsiveness
4.7
punctuality
4.8

Filter reviews by category

Showing 76-96 of 97 reviews

Phillip Sparks
07/2024
5.0
Google Review
Excellent service. Knowledgeable installers. Exceed expectations.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Redeemers Group
Thank you for the 5 stars, Phillip! We appreciate your feedback!

Jeremy Brannen
06/2024
1.0
Google Review
Unfortunately, you can't give a business 0 stars. Needed some work done to correct a foundation issue that is causing water to flood into the home, but they wouldn't even schedule their free estimate with me because my mother-in-law (who is disabled) would have to be present. She can hardly move around and has issues standing for long periods of time. But i digress. Ridiculous that you request work and they shoot you down just because they want the homeowner there. Even though we live in the same house. Ridiculous!!! EDIT: Gave the company a second chance to right a wrong, and they dropped the ball once again. We got the work estimated, got the approval, and finances secured. We even got an approved start date. Waited the 3 months, and then the DAY OF that we were told that work would start, we instead get told that the receptionist at the office never put it on the calendar because we didn't give a down payment of 30%, which was waived BY THE COMPANY OWNER, but she still refused to put it on the calendar because it was policy. Then the contractor calls us on the day that work was suppose to start, asking if we could try again in 2 weeks on the 18th. Then proceeded to have an attitude when told that we would search elsewhere for a solution. Unfortunate to be let down so terribly. Third chance's are not an option when I went out of my way to give a second chance when I didn't have to. 0/0 stars & definitely would not recommend.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Redeemers Group
As we discussed, we are sorry to hear about your experience and the challenges you faced with scheduling the estimate. We understand your frustration and apologize for any inconvenience caused. We appreciate the opportunity you are giving us to earn your trust at the upcoming inspection we have scheduled with you. Our intention is to help you get this issue resolved and we are going to do everything we can to do so.

Laura Shope
04/2024
5.0
Google Review
This young man was super conscientious. I am so grateful that they have people that take their job seriously. Thank you, Josh.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Redeemers Group
Thank you for the 5 stars, Laura! We take our job very seriously here at Redeemers Group because we want your experience to be remarkable! We're so happy to hear that we have done that for you!

JUSTIN CAMPBELL
03/2024
5.0
Google Review
Redeemers Group has been great to work with. They do great work at a reasonable price. They are very communicative and strive to make sure the customer is satisfied with their work.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Redeemers Group
Thank you so much Justin! It was our pleasure to help you with your home repair!

Jennie N.
03/2023
5.0
foundation repair
  + -1 more
Did a great job
Description of Work: Raised and leveled the house

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$27,000

Response from Redeemers Group
Thank you so much! We appreciate you!

Bill W.
03/2021
5.0
insulation, foundation repair
  + 0 more
It went well
Description of Work: Lumbercote and floors leveled

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$17,000

Jack P.
06/2018
5.0
insulation, foundation repair
  + 0 more
Very good by
Description of Work: Footer raised

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$25,000

Response from Redeemers Group
Thank you!

Sean A.
01/2018
5.0
foundation repair
  + -1 more
Well. I enjoyed phillip alot.
Description of Work: Raising slab

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Response from Redeemers Group
Great! Philip sure is awesome, and cares a great deal for the homes he works on. Thank you for trusting us with your home!

Trina S.
10/2017
5.0
foundation repair
  + -1 more
Very good.
Description of Work: Foundation repair

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,300

Response from Redeemers Group
Thank you for sharing!

Marcy D.
10/2017
5.0
basement waterproofing, foundation repair
  + 0 more
Great. See above.
Description of Work: Yearly maintenance. Encapsulation was retapped as water had penetrated the area and puddled in places. The young man graciously took towels I provided and wiped up 2 puddles of water.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Redeemers Group
Thank you very much for sharing! :)

Helen W.
05/2017
5.0
foundation repair
  + -1 more
Fairly well
Description of Work: Sealed crawlspace

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Redeemers Group
Thank you for your feedback!

Lisa W.
09/2016
5.0
basement waterproofing
  + -1 more
It went great
Description of Work: Installed WaterGuard in basement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Deborah L.
08/2016
5.0
foundation repair
  + -1 more
It went alright
Description of Work: Foundation

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Response from Redeemers Group
Thank you very much for your review!

Carole P.
03/2016
4.0
foundation repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Barbara M.
09/2015
3.0
foundation repair
  + -1 more
unknown
Description of Work: Waiting for proposal on waterproofing garage foundation. Impressive packet of information shared in advance and service rep right on time. He checked w/ laser to see if house is settling.
Rating CategoryRating out of 5

Jeanette G.
06/2015
5.0
foundation repair
  + -1 more
unknown
Description of Work: Two smart jacks were installed under our floor to fix a slight sag in the floor which had caused cracks to appear over doorways in two rooms. We were very satisfied with their work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Carolyn I.
04/2015
4.0
mudjacking, foundation repair
  + 0 more
unknown
Description of Work: Leveled foundation of the house.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20,000

Harry T.
04/2015
5.0
foundation repair
  + -1 more
unknown
Description of Work: They told me I could do the repairs myself. their honesty was very much appreciated.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Carole P.
09/2014
5.0
foundation repair
  + -1 more
unknown
Description of Work: installed sump pump and drain pipe to front yard.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Response from Redeemers Group
Thank you for your review! We are so glad you are happy with your experience! Best regards, The Redeemers Group team

Alice W.
02/2014
5.0
foundation repair
  + -1 more
.
Description of Work: Installed 8 piers and raised my dining room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,500

Response from Redeemers Group
We are pleased that you found working with our team to be a good experience, and that we were able to resolve your home's issues! Thank you for your feedback! Best regards, The Redeemers Group team

Bill K.
07/2012
5.0
foundation repair
  + -1 more
see above
Description of Work: I had mold in my bathroom and on the walls behind the beds. I tried adding a high volume ventilation fan in the bath with no results. A friend did a lot of research on the most effective way to control mold and found this company. I knew that this friend was the type to do a complete consumer study before spending money on anything this expensive and involved, so I simply trusted his advice and I was right. There is no mold problem whatsoever. I also knew this would be the solution based on previous experience at my former home where we dug out the foundation shrubs, tarred the side of the house with a membrane, installed sump pumps, etc etc, did it twice! Still didn't solve the problem. These have the answer. It's a franchise and it works...simple but expensive.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Contact information

3955 Whitebrook Dr, Memphis, TN 38118

http://www.redeemersgroup.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
18603
Trade License Locale
MS
Trade License Authority
Mississippi State Board of Contractors
Trade License Expiration
06/21/2023
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Foundation Repair,
Basement Waterproofing,
Concrete Leveling,
Insulation,
Pressure Washing

FAQ

Redeemers Group is currently rated 4.6 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Redeemers Group accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Redeemers Group offers free project estimates.
No, Redeemers Group does not offer eco-friendly accreditations.
No, Redeemers Group does not offer a senior discount.
Yes, Redeemers Group offers emergency services.
Yes, Redeemers Group offers warranties.
Redeemers Group offers the following services: Crawl Space Repair & Encapsulation, Foundation Repair, Basement Waterproofing, Mold Remediation, Exterior Drainage Solutions, Concrete Leveling
Roofing, Pressure Washing

Contact information

3955 Whitebrook Dr, Memphis, TN 38118

http://www.redeemersgroup.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM