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PSH Cleaning Service

Carpet Cleaning, Ceramic Tile, Floor Cleaning and Waxing,

About us

*2012 Angie's List Super Service Award winner*1 employee. Uses subs for tile repair. Cost is determined by the job. Travel charges may apply. Extra charge for after hours service. Ask about Angie's List discount. Office Address: 5640 Summer Ave Suite #1 Mephis Tn, 38134

Business highlights

16 years of trusted experience
Minority Owned & Operated
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

We specialize in Oriental Rug cleaning, Tile & Grout cleaning, Natural Stone cleaning and Carpet cleaning!Residential cleaning of kitchen floors, entry ways, hallways, countertops, shower enclosures, garage floors, driveways, pool decks, & patios. Commercial cleaning of tile, stone, & brick floors, lobbies, entry ways, office floors, hallways, restrooms, kitchen areas, walkways, and countertops. Now offering hand washing of fine rugs

Services we don't offer

We do not do housekeeping, wood floor cleaning or drapes.

Amenities

Senior Discount

$25

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.952 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
0%
3
2%
2
0%
1
6%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
5.0
responsiveness
4.9
punctuality
4.9
Showing 1-25 of 52 reviews

douglas R.
09/2016
5.0
ceramic tile
  + -1 more
Excellent. Stayed in touch, very prompt. Would recommend. Very professional.
Description of Work: Cleaning tile floors in bathrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Sharon R.
01/2016
5.0
carpet cleaners, house cleaning, oriental rug cleaning
  + 1 more
I was very pleased with the job PSH did on cleaning my kitchen dining area rug. There were several food stains on the rug and an imprint from my pedestal table. When the rug was returned it looked like new... no stains and no furniture imprints. It exceeded my expectations. The other thing I was pleased about was their responsiveness. I called and they were able to pick up the rug from my home the next day. I had the rug back less than a week later. The delivery personnel were pleasant and professional. I will definitely use PSH the next time I need a rug cleaned.
Description of Work: They cleaned a custom rug for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Vicki W.
12/2015
1.0
carpet cleaners
  + -1 more
It is very annoying to work my day around being home in order for a service provider to show up to give me an estimate. Not only did they fail to show up, they have several contacts numbers for me and never called.
Description of Work: didn't show up or call on date scheduled.

Rating CategoryRating out of 5
responsiveness
1.0
punctuality
1.0


Response from PSH Cleaning Service
Hello [Member Name Removed] are you sure that it was us. I did some research and we do not have you in our system. Who did you speak with and when was the service supposed to take place. I would like to get to the bottom of this. Thanks, Frank

SHERRIE S.
05/2015
5.0
carpet cleaners, ceramic tile, floor cleaning, oriental rug cleaning
  + 2 more
The services were scheduled and executed in a timely manner. The conduct was professional and polite. They were very careful with what they did. They weren't quite able to get the dark traffic marks from a light colored rug, but I don't know if it was even really possible. First time I had used a rug cleaning service like them. They did get what appeared to be a pain stain off of a ceramic tile floor so that was an unexpected bonus. I would use them again.
Description of Work: Cleaned carpets in 4 bedrooms.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from PSH Cleaning Service
Thanks for the kind words [member's name removed]. Unfortunately, viscose fiber is very difficult to get cleaned. These fibers are typically very weak in structure and permanently stain easily. If we can be of service, please do not hesitate to call. Thanks, Frank

Toscha B.
05/2015
5.0
carpet cleaners, pressure washing
  + 0 more
Professional, quick and very low odor. Definitely would call again.
Description of Work: Cleaned bricks inside home

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Deborah K.
12/2014
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
Rugs were cleaned in good condition with great results. Owner Frank Jacob gave my husband demonstration of his new location and how the rugs are cleaned. Excellent customer service and fair rates for cleaning.
Description of Work: Cleaned 4 different sizes of wool and synthetic area rugs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

James D.
07/2014
1.0
carpet cleaners
  + -1 more
They didn’t contact me until Angie’s List reached out to them. They set an appointment and came out and gave me a lot of extra costs and claimed they didn’t even know about the Angie’s List coupon. However, the technicians that came out were good.
Description of Work: I purchased a big deal for carpet cleaning.
Rating CategoryRating out of 5
$75

Response from PSH Cleaning Service
Hello [member name removed], we had made several attempts to contact you. I personally tried to contact you four times. The bid deal was very clear, $125 worth of cleaning for $75. We informed you what it would cost to clean all of the areas that you requested, with the discount included. I had even called you two more times yesterday to try to help you, but you wouldn't answer your phone.

Krista P.
04/2014
5.0
carpet cleaners
  + -1 more
They are fine. I like that they are a small business. They are eager to please and often times you’re working directly with the owner.
Description of Work: I purchased a $59 Big Deal for Three Rooms of Carpet Cleaning Including Spot Removal and Deodorizing. I have used them since the Big Deal. They cleaned three rooms of carpet for me in October.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sharon W.
04/2014
5.0
carpet cleaners
  + -1 more
OUTSTANDING SERVICE; the straight "A"s in Angie's List is why I chose PSH. They also had a "coupon" on AL: "pay $75 in advance for $125 Worth of Carpet Cleaning". Upon arrival, Frank appeared to use a roller on a stick to take measurements of the carpeted areas of our smallest house ever (retired): three bedrooms & short hallway. (Other rooms are stained concrete or tile.) I did not hear him give me a price until completed: $200 (that was plus the $75 I'd already paid online). Wife was home by that time, and paid him. She says Frank did a superb job, but was surprised by the price. She's always used Stanley Steemer in the past, every couple of years. Between those professional visits, she "spot cleans" with the best upright consumer carpet cleaner she could find. I liked Frank's idea of turning the thermostat to ON instead of AUTO, to expedite drying. And the booties he gave us in case we needed a bathroom break in the next four hours. I also appreciated that Frank did not do like Stanley Steemer does: try to sell you extras like Scotchgard, pet deodorizer, and doormats for outside your front and back doors. As they say, you get what you pay for.
Description of Work: Carpet cleaning. Wife had removed or set up on the beds as many items as she could.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Michael H.
03/2014
5.0
carpet cleaners
  + -1 more
Outstanding job and very professional!
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Coroy C.
12/2013
5.0
floor cleaning
  + -1 more
Very professional crew. Even showed up on a icy day, when most people would have canceled. Frank and his crew were very detailed and provided quality work. I was very pleased with the results. Meeting room linoleum floor looked as if new again.
Description of Work: cleaned and waxed meeting room floor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$425

carey M.
09/2013
5.0
floor cleaning
  + -1 more
Frank knew exactly what to do and was able to explain and demonstrate the process. He oversaw the entire process from start to finish. Very happy with the entire process and the floor looks great
Description of Work: stripped 18 year build up of sealers then cleaned and resealed floor

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$2,100

james G.
09/2013
5.0
ceramic tile, oriental rug cleaning
  + 0 more
Called on time, cleaned tile and small floor rugs, informed me of other services they provided and cost, will use again.
Description of Work: Cleaned tile and washed several smaller floor rugs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Alisa S.
08/2013
5.0
carpet cleaners, ceramic tile, floor cleaning
  + 1 more
Excellent results! Looked like a new floor.
Description of Work: Cleaned tile floor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Sheryl C.
08/2013
5.0
carpet cleaners
  + -1 more
The staff was professional and courteous. They were on time and worked quickly. The carpets look cleaner in general, and they removed pet stains that were over a year old. I would definitely use them again.
Description of Work: Cleaned carpet in several rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Amy H.
07/2013
5.0
carpet cleaners, floor cleaning
  + 0 more
He was here for while and used lots of chemicals. He couldn't get the stain out. He didn't charge me because he couldn't get the stain out. I tried to give him something. He gave me a number for a carpet guy and to say put money towards that. :)
Description of Work: Great service. I called about dropping a gallon of paint on the carpet Frank came over quickly and tried to get it out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kathryn W.
07/2013
5.0
carpet cleaners, ceramic tile, floor cleaning, oriental rug cleaning
  + 2 more
I was very impressed with the service rendered by this company. They were very prompt in all matters- giving estimate/ picking up area rugs for cleaning at their offices/cleaning carpets/ tile in home. PSH Cleaning is the Best Service I have every used for this type of cleaning. They moved all necessary furniture- went straight to work- even left fans behind for a day to help the carpet in my great room dry quicker. They returned later on the day of cleaning to return all moved furniture to its original position. They also gave me tips on how to clean my carpets (especially since I have a large dog) - just over all GREAT TO WORK WITH!! Thank you Angies List for giving them such a good review- it is great to know that there are still Quality Providers available who have Strong Work Ethics and Good Social Skills!!!
Description of Work: They cleaned two (2) large area rugs and two (2) hall runners/ they cleaned carpet in Great Room/ Dining Room/ 3- Bedrooms/ cleaned tile in Kitchen

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

Response from PSH Cleaning Service
Mrs. [member name removed], It was a pleasure to serve you. I see that it has been a year since we had cleaned your oriental rugs in your home. If you would like to have your oriental rugs or oriental runners freshened up, just give me a call. Thanks again for letting us serve you.

Liz O.
06/2013
5.0
carpet cleaners, ceramic tile, floor cleaning
  + 1 more
I took advantage of a special to clean tile and grout sponsored by Angie's List. PSH Cleaning Service contacted me shortly after and set up an appointment. He arrived promptly, assessed the space I wanted cleaned and advised that there would be an additional charge because the area was larger than the special price allowed for. I was fine with that, the price was reasonable and all of the tile needed cleaning. The cleaning took about an hour and the floor was like new when completed. Much care was taken to protect the woodwork, drapery and pets too! I would highly recommend this company.
Description of Work: Cleaned tile and grout on main floor of my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$380

John K.
06/2013
5.0
ceramic tile, floor cleaning
  + 0 more
Fast, smooth. Totally professional.
Description of Work: Tile floor cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Martha C.
06/2013
5.0
ceramic tile, floor cleaning
  + 0 more
It was an Angie's List Big Deal purchase that I made. It turned out good. They did a good job, my wife was really pleased with them. I think they did an excellent job, they were considerate and very helpful and honest, I poured in questions I had for him. They went over what they were paid for with Angie's List. We were pleased with their work.
Description of Work: PSH Cleaning Service cleaned the grout in the kitchen. They put in a solution that worked on cleaning of the grout in the tile. They also did some cleaning in the hallway that I contracted them for.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Greg G.
04/2013
5.0
carpet cleaners
  + -1 more
Arrived on time and went above and beyond what we expected. Very professional.
Description of Work: Cleaned carpets in a commercial building after renovations.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Margaret C.
03/2013
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
Mr. Jacobs was very prompt and courteous,and went out of his way to accommodate my work schedule. He returned my calls the same day, but I honestly didn't have to make many. He made an 8X12 area rug that was a complete disaster from a chronically ill pet look (and smell) like new. I was immensely pleased with his work, and would use him again in a heartbeat.
Description of Work: Provided pick up and delivery service in order to clean an 8X12 area rug. It had to be immersed in cleaning solution for a period of time, then allowed to dry before returning it. It took a little over a week to get the rug back.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$280

Response from PSH Cleaning Service
Thank you Customer for the kind words. We strive to make sure that every one of our clients are treated with the utmost care. We know that our success depends on how happy you are with our service. I know that you could have used any one of the other service providers here, and I want to personally say "thanks" for giving us the opportunity to serve you. Sincerely, Frank Jacob

Lisa C.
02/2013
5.0
carpet cleaners, ceramic tile
  + 0 more
They were very responsive from the first phone call to the end of the service. I have a large amount of sitello flooring (mexican tile) and they took great care to clean it well. Also, gave me a deal to try out carpet cleaning, as well. Did a good job on that, but my carpet is very old and has stains that I know are not going to come out. So, I didn't expect miracles. Pleasant to work with and very professional. Will use again!
Description of Work: Really knowledgeable company
Rating CategoryRating out of 5
Yes, I recommend this pro
$300

uma R.
12/2012
5.0
ceramic tile
  + -1 more
Very fast and and went good. Cleaned up after himself.
Description of Work: Did a very good job cleaning the traverine floors.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$250

Banu A.
12/2012
5.0
carpet cleaners
  + -1 more
This was an excellent experience. Would recommend PSH cleaning without reservations.
Description of Work: Frank and his team did a wonderful job! They were punctual. Called from outside when they came in. Inspected the rooms where carpets needed to be cleaned and went straight to work. I asked them to add another area and they added it without complaining and gave me a fair price. They were very trustworthy. I left them home and went to work! By the time I came home,the carpets were in excellent shape.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
    • 1(current)
    • 2
    • 3

Contact information

5640 Summer Ave Suite 1, Memphis, TN 38134

www.pshcleaning.net

Service hours

Sunday:
Closed
Monday:
9:00 AM - 6:30 PM
Tuesday:
9:00 AM - 6:30 PM
Wednesday:
9:00 AM - 6:30 PM
Thursday:
9:00 AM - 6:30 PM
Friday:
9:00 AM - 6:30 PM
Saturday:
Closed

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Ceramic Tile,
Floor Cleaning and Waxing,
Oriental Rug Cleaning,
House Cleaning,
Pressure Washing,
Upholstery Cleaning,
Marble and Granite,
Countertops and Backsplashes

FAQ

PSH Cleaning Service is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 6:30 PM

Tuesday: 9:00 AM - 6:30 PM

Wednesday: 9:00 AM - 6:30 PM

Thursday: 9:00 AM - 6:30 PM

Friday: 9:00 AM - 6:30 PM

Saturday: Closed

PSH Cleaning Service accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, PSH Cleaning Service does not offer free project estimates.
Yes, PSH Cleaning Service offers eco-friendly accreditations.
No, PSH Cleaning Service does not offer a senior discount.
Yes, PSH Cleaning Service offers emergency services.
No, PSH Cleaning Service does not offer warranties.
PSH Cleaning Service offers the following services: We specialize in Oriental Rug cleaning, Tile & Grout cleaning, Natural Stone cleaning and Carpet cleaning!Residential cleaning of kitchen floors, entry ways, hallways, countertops, shower enclosures, garage floors, driveways, pool decks, & patios. Commercial cleaning of tile, stone, & brick floors, lobbies, entry ways, office floors, hallways, restrooms, kitchen areas, walkways, and countertops. Now offering hand washing of fine rugs
We do not do housekeeping, wood floor cleaning or drapes.

Contact information

5640 Summer Ave Suite 1, Memphis, TN 38134

www.pshcleaning.net

Service hours

Sunday:
Closed
Monday:
9:00 AM - 6:30 PM
Tuesday:
9:00 AM - 6:30 PM
Wednesday:
9:00 AM - 6:30 PM
Thursday:
9:00 AM - 6:30 PM
Friday:
9:00 AM - 6:30 PM
Saturday:
Closed