PODS Moving & Storage

It went horribly. The POD I was given flooding in a heavy rain storm. When we looking inside of the POD, an edge of the roof of the POD was obviously damaged and a section has been make shift fixed by sticking plastic wrap in there and a section behind the plastic wrap was just bent. I filed a claim with POD for the damages from the leaky and obviously damaged POD and they started by exchanging the POD. The second POD was made totally different than the first POD and I was told that the first POD style was not one that was used often anymore because of issues. POD then told me they were going to do some water test on the POD. I just heard from POD that the clearly damaged POD with the make shift fix that flooded and damaged a ton of my stuff passed whatever ridiculous water test they did on it and that they were denying my damage claim. They told me that my only recourse was to either hire an independent lawyer or go through my home owners insurance if I wanted to contest their denial. I haven't decided if it is worth it time wise or financially to pursue either option but I should absolutely not have to be insured against the POD company sending me a defective POD. The damage to the roof of my POD is clear and obvious (I have pictures and POD does not seem to deny the make shift repair of the POD and the damage), I have no idea what test POD did but to deny that the POD that clearly leaked (I have tons of pictures of that as well), leaks is beyond ridiculous. A storage bin delivered to your house is a fabulous and convenient idea and the people who delivered and picked up the pods from my house were lovely but the company denying this claim is so beyond ridiculous. STAY AWAY FROM THIS COMPANY!

No issues whatsoever.

They did an excellent job! From beginning to end they were efficient, professional, and followed through. They were the best contractor we have dealt with in the last 12 months.

Delivery and pick up went well. My problem is the charges. I told them I was moving to Chattanooga at first, but my job changed and I am staying here in Memphis. However, I paid the $528 they asked for and I am ok with that. However, I since my job changed, I went to get my stuff out of the pad and thought it would be pro-rated because my stuff had only been in there for 1 week. They will not give me any kind of refund or partial credit. Therefore, if you use them, please make 100% sure that you understand that any money you give them, you will not see again.