Opach's A/C & Heating

Heating and Air Conditioning, Air Duct Cleaning, Dryer Vent Cleaning,

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

With over 20 years of professional experience, we are your Heating & Air experts in the Memphis area. Contact us today for an estimate! Pre-cooling tune up for $54.99.

Business highlights

25 years of trusted experience
Black Owned & Operated
Minority Owned & Operated
Women Owned & Operated
Veteran Owned & Operated
LGBTQ+ Friendly
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

General HVAC service, Tankless water heater installation, Water heater repair, HVAC installation, General air conditioning repair, Heating system repair, 24/7 Emergency Repair, Instant Heaters, Hydronic Heaters, Infrared Heaters, Aquastar, Bosch, Rinnai

Amenities

Warranties
Yes
Senior Discount

15%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.5131 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
73%
4
8%
3
8%
2
3%
1
6%


Rating CategoryRating out of 5
quality
4.6
value
4.6
professionalism
4.7
responsiveness
4.6
punctuality
4.7

Filter reviews by category

Showing 51-75 of 131 reviews

Jeremy S.
09/2013
5.0
heating & air conditioning/hvac
  + -1 more
Wonderful, the guys where very helpful and professional.
Description of Work: Annual matinence on two units.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Judith M.
08/2013
5.0
heating & air conditioning/hvac
  + -1 more
It was excellent. They're wonderful people, they were very responsive. They came out and first they did repair on our very old system and when I first had them out to do a regular service, that was the big deal the guy said, "Now, you understand your system is over twenty years old and it has several problems." And then I said, "Why don't you just give us an estimate for a new system, but let's see if we can keep it limping on until September, October." And he said, "I'll do the best I can." We literally had to call him on a Saturday when it stopped working and the temperature was over ninety degrees. They were there within an hour. And then later when the system died entirely, we called him on a Thursday, he came on Friday and they put in a new system for us the same day. They are terrific, and I am recommending them to everybody and anybody that needs heating and air conditioning. They were there when they said they were going to be there, the service took even less time than they said it would take, they cleaned up after themselves very, very well. They didn't disturb the household as they did what needed to be done. I have nothing but good things to say about them.
Description of Work: Opach's A/C & Heating did repairs on our old heating and air conditioning system, and then put in a new one later.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,000

Susan M.
08/2013
4.0
heating & air conditioning/hvac
  + -1 more
He was a pretty friendly guy. He showed up and looked at the air conditioning. I wasn't really out there with him, so I can't really verify that he did anything, but he claimed that he pulled my hose from the other side of the porch and used it to clean the air conditioning. He basically told me about the services that they offer. He told me that I was going to need some annuals services, which I wasn't interested in.
Description of Work: I have purchased a Big Deal for Opach's A/C & Heating.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

$69

Laura J.
08/2013
3.0
heating & air conditioning/hvac
  + -1 more
We were pleased with the service, price and professionalism. We gave a grade of F for punctuality because we had to call and find out why the serviceman did not show up for the scheduled appointment. They apologized, said he would be out at a certain time and he still showed up an hour later than that without letting us know.
Description of Work: Inspected and cleaned heating and A/C units

Rating CategoryRating out of 5
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
1.0

Yes, I recommend this pro
$130

Response from Opach's A/C & Heating
This client has every right to be upset with OPACHS! We were slammed that week and had a virus on our scheduling system. We apologies for inconveniencing them. All clients are our bosses and we hope we can redeem ourselves for not showing up on time. Once again we apologize!

Alanda D.
07/2013
2.0
heating & air conditioning/hvac
  + -1 more
My experience with Opach's A/C & Heating was not good. He told me to call back and get my money back. He said it was for a promo, but because I wanted to see if there was something wrong I had to pay for something different, so he said I could call Angie's List and get my money back for it, but I hadn't called yet. I don't think he was truthful in what was wrong with my air conditioning unit. He said the compactor wasn't working and then he wanted to show me something and I guess he didn't know that I knew he had the breaker off and of course it isn't going to spin. I don't think he was truthful in what was wrong, and when he first came in he touched the thermostat on the wall and said that was what was wrong that it wasn't mounted right on the wall. He said the coupon was for a tune-up and if it isn't turning right he can't do a tune-up. I had to pay him for what he said was wrong with the unit.
Description of Work: Opach's A/C & Heating checked my air conditioning unit.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0


Response from Opach's A/C & Heating
[member name removed] we are always truthful in our dealings. When finding a part bad we explain it to the client and then turned the breaker off after finding the problem . The special does not include trouble shooting a failed unit. The special details in providing seasonal preventive maintenance. OPACHS apologies for any misunderstandings but we NEVER take advantage of our clients. Feel free to contact us so that we can attempt to further earn the opportunity to serve you. OPACHS appreciates all feedback for concern clients.

Billy S.
07/2013
1.0
heating & air conditioning/hvac
  + -1 more
I calle d Iwas told they could do the job at2:30 that day but would call at 1:30 I waited all afternoon. but no call NO SHOW It appears my Big Deal is a big loss. I am 86 can not do the job myself I will find someone i can depend on to do the job BTW the phone talker is rude Billy
Description of Work: NOTHING

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Opach's A/C & Heating
Sir: OPACHS called back @ 2:16pm on July 29,2013. We apologize if we sounded rude. It was a lot of static in the phone during our earlier conversation. We will refund your amount and provide service for free. Please call us back and we will attend to you as soon as possible. Sir we are waiting!

walter R.
07/2013
5.0
heating & air conditioning/hvac
  + -1 more
It went fine. Opachs has gone above and beyond anytime we have had an issue. All installers are prompt and courteous. I would recommend them to anyone.
Description of Work: i would not hesitate to use them again. All work went as we agreed and any issues that surfaced were dealt with promptly. Oscar and all the guys have been very polite and knowledgeable. They have gone out of their way to make sure everything was right and that we were happy with the products and service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,000

Jason W.
07/2013
5.0
heating & air conditioning/hvac
  + -1 more
Very straight forward experience. Technician was professional, responsive and seemed to know his job.
Description of Work: Residential air conditioning service and inspection.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

KEVIN O.
07/2013
5.0
heating & air conditioning/hvac
  + -1 more
Researching costs and estimates from other companies
Description of Work: Estimate of AC coils

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,799

david B.
07/2013
5.0
heating & air conditioning/hvac
  + -1 more
Had some initial scheduling confusion but always called or returned calls promptly. Professional and curteous service. Very prompt when had to return to correct a small problem.
Description of Work: cleaned and inspected 3 hvac units. sealed 3 hvac attic units to fix air leaks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$225

Michael H.
07/2013
4.0
heating & air conditioning/hvac
  + -1 more
We made arrangements for a time to come, and I got a little confused because sometimes he would text me, and other times we would talk by phone. If I recall correctly, and I am not 100% sure about this, he said he preferred texting. However, I sent a text message to him that he said he did not get. Anyway, he had to make three trips to get the service done. When he did arrive, he was very professional, and I had no doubt that the service was done right.
Description of Work: Provided an A/C tune up, including the addition of coolant, to my A/C unit

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro
$400

Bela H.
07/2013
5.0
heating & air conditioning/hvac
  + -1 more
Quick response, good price, excellent work. I will have them tune and clean the AC unit as well and continue on a regular maintenance plan.
Description of Work: cleaned and tuned the furnace

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$204

Troy W.
06/2013
5.0
heating & air conditioning/hvac
  + -1 more
I bought the Angie's List Big Deal coupon for this provider to inspect and ensure my A/C unit was working properly. The provider arrived on time, was professional and took care to educate me where needed. He was thorough and I would definitely use him again.
Description of Work: Annual Check up on my A/C.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$55

Marlene W.
06/2013
5.0
heating & air conditioning/hvac
  + -1 more
He basically went to look at the furnace and saw that the burner was burning outside the furnace. We had to turn it off on the breaker. He told us it was condemned and we had to shut it off. They were prompt coming out, I felt he was honest with me and I would use refer him. He was very thorough. He took pictures to show me what it was doing.
Description of Work: I used Opach's A/C & Heating to look at the furnace and an estimate for a new one.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$66

MICHAEL H.
05/2013
4.0
heating & air conditioning/hvac
  + -1 more
The AC is running well so I guess it was good. I had to wait a little bit because the temperature has to be above a certain degree to come out. The guy was very thorough and explained things very well from A to Z, not just the service he was there for, which allowed me to make an informed decision.
Description of Work: I used Opach's A/C & Heating for a tune up on my AC unit.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$100

JENO S.
05/2013
3.0
heating & air conditioning/hvac
  + -1 more
The employee came out to give me an estimate. When he looked at everything he ended up coming up with $500.00 worth of extra fees. The deal just didn't end up being very much of a deal after all of the extra fees.
Description of Work: I found the coupon in the monthly publication, for $2499.00 for up to three ton high efficiency A/C including installation and coil. It said that it was actually worth $4000.00.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Omer R. C.
05/2013
1.0
heating & air conditioning/hvac
  + -1 more
I would not recommend this company to anyone due to the sloppy work performed and the expense of repairing the unit after he got through. I would not let him on the site of my house to even mow the lawn.
Description of Work: Accepted the Angie List Deal and paid the fee of $62. He was supposed to clean the outside heat exchanger, which he did. Also check the drain line on the inside unit for plugging, which he did, but did not find the plugged drain. He left the cap off of the drain line and did not replace it. I had water leaking down into the inside wall. The drain was plugged and had to unplug it myself. He also checked the charge on the unit and did not tighten the fittings that cover the line access and caused all of the Freon to leak out. It cost me $361 to recharge the unit.

Rating CategoryRating out of 5
quality
1.0
value
5.0
professionalism
2.0
responsiveness
2.0
punctuality
5.0

$62

Iliana R.
04/2013
5.0
air duct cleaning, heating & air conditioning/hvac
  + 0 more
I bought the 2 AC spring cleaning coupons and scheduled the appointment. Oscar called before arriving and showed up within the time frame we had agreed upon. He was courteous, professional and pointed out all the issues with my AC units. Because he had to tell me that I needed to consider replacing the units soon, he cleaned both air filters for free to make up for the bad news. I appreciated all his work and advice and when I am ready to replace the units, I will definitely call him.
Description of Work: Inspected AC's, cleaned filters, cleaned coils.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Angela G.
04/2013
5.0
heating & air conditioning/hvac
  + -1 more
Very well. I use them in the future.
Description of Work: My two a/c units were serviced. Worker was very professional and explained everything to me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Myra W.
03/2013
5.0
heating & air conditioning/hvac
  + -1 more
Very professional from start to finish.
Description of Work: Serviced and cleaned 3 air conditioning units.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

felecia L.
03/2013
5.0
heating & air conditioning/hvac
  + -1 more
Good experience. Very helpful in diagnosing problem with furnace.
Description of Work: was kind enough to look at furnace to determine reason for no heat

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Morial W.
03/2013
5.0
heating & air conditioning/hvac
  + -1 more
They were the quickest ones to respond. They came out the same day that I called them. The next day they came out and replaced the whole A/C by the end of the day. They were pretty great for customer service.
Description of Work: He replaced the whole A/C system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Peg .
02/2013
5.0
air duct cleaning, heating & air conditioning/hvac
  + 0 more
Service was performed a couple of months ago. I thought all was well, tho my gut kept telling me system was not right, walls too hot near heating closet, etc. I had Opach's return on a Friday after the holidays, when I finally had time to be home, and yes, he knew things were a mess, a dangerous, hot mess. I had been patching the system for the 6 years I've been here, trying to get through one more winter. He and 2 other workers came on Sat and put in the new system. They worked hard and professionally. They broom cleaned the mess. I am embarrassed to admit I did not call to get a couple of other estimates. I know that is not good business on my part, so I truly do not know if the price was appropriate or not. $3400 is a lot of money for me. I just knew he was here, could get the job done within 24 hours, and I'd found him on Angie's List to begin with. So I proceeded. I am pleased, and toasty warm.
Description of Work: Installed new heating system, redid appropriate duct work.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,400

NINA R.
01/2013
2.0
heating & air conditioning/hvac
  + -1 more
I used an Angie's List Big Deal for this project. He did not do anything and did not bring anything with him. I charged the Big Deal on my credit card and we set it up for him to come out; but when he came he just looked at the A/C unit and that was it. The deal said he would provide up to a pound of air conditioning refrigerant but he did not have any tools with him. He did say I needed a new unit.
Description of Work: I used Opach's A/C & Heating for an air conditioning tune-up.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0

$45

Response from Opach's A/C & Heating
We here at OPACHS regret any customer is not satisfied by our service. But we did clean your outside unit and check all electrical components. We did check the filter inside your home and recommended you to replace your equipment. We had technician at your home for 52 minutes. You did not need refrigerant at time of service either. In no way will we defraud any client and we are always willing to work with you to satify your needs within our area of expertise. Once again you regret you feel we did not provide satisfactory service.

Rebecca F.
12/2012
5.0
dryer vent cleaning, heating & air conditioning/hvac
  + 0 more
Excellent service. Friendly, timely & helpful!.
Description of Work: Dryer pulled out away from wall, floor cleaned with high pressure vac. Wall outlet disconnected and vac 'till patent.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45

Contact information

5621 FEDERAL AVE, Memphis, TN 38118

http://www.opachs.com

Service hours

Sunday:
7:00 AM - 12:00 PM
Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 PM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
7:00 AM - 3:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
Tn59501

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Air Duct Cleaning,
Dryer Vent Cleaning,
Natural Gas Lines,
Water Heaters

FAQ

Opach's A/C & Heating is currently rated 4.5 overall out of 5.

Sunday: 7:00 AM - 12:00 PM

Monday: 7:00 AM - 7:00 PM

Tuesday: 7:00 AM - 7:00 PM

Wednesday: 7:00 PM - 7:00 PM

Thursday: 7:00 AM - 7:00 PM

Friday: 7:00 AM - 7:00 PM

Saturday: 7:00 AM - 3:00 PM

Opach's A/C & Heating accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
No, Opach's A/C & Heating does not offer free project estimates.
Yes, Opach's A/C & Heating offers eco-friendly accreditations.
No, Opach's A/C & Heating does not offer a senior discount.
Yes, Opach's A/C & Heating offers emergency services.
Yes, Opach's A/C & Heating offers warranties.
Opach's A/C & Heating offers the following services: General HVAC service, Tankless water heater installation, Water heater repair, HVAC installation, General air conditioning repair, Heating system repair, 24/7 Emergency Repair, Instant Heaters, Hydronic Heaters, Infrared Heaters, Aquastar, Bosch, Rinnai

Contact information

5621 FEDERAL AVE, Memphis, TN 38118

http://www.opachs.com

Service hours

Sunday:
7:00 AM - 12:00 PM
Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 PM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
7:00 AM - 3:00 PM