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Mr Rooter Plumbing of Memphis

Plumbing, Drain Cleaning, Water Heaters,

About us

At Mr. Rooter® Plumbing every customer’s individual needs are important. Whether it’s a simple sink clog or a damaged sewer line, you can count on a Mr. Rooter plumber to take care of your plumbing needs – day or night – with never an overtime charge. Our professional service, quality products and honest, up-front pricing make Mr. Rooter the best value in plumbing services nationwide. Mr. Rooter is ready for all emergency plumbing issues, from clogged drains and sewage backups to frozen pipes and leaking water heaters. You can count on an expert diagnosis from Mr. Rooter with our camera inspection tools. Then we’ll fix it right the first time, whether it takes HydroScrub® drain cleaning or trenchless pipe repair, with courteous smiles on our faces. There's a reason they call us Mr.® Call your local Mr. Rooter today.

Business highlights

38 years of trusted experience
Emergency Services Offered

Services we offer

Plumbing - Drain Cleaning, Faucets, Kitchen Sinks, Garbage Disposals, Toilets, Bath Sinks, Gas Vents, Water Softeners, Backflow Prevention, Sewer Line, Water Heaters, Clogged Drains, Pipe Repair, & Video Inspections.

Services we don't offer

Septic Tank Pumping & Cleaning.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.6265 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
77%
4
9%
3
6%
2
2%
1
6%


Rating CategoryRating out of 5
quality
4.6
value
4.1
professionalism
4.7
responsiveness
4.8
punctuality
4.8
Showing 176-265 of 265 reviews

Joseph R.
10/2018
4.0
appliance repair, plumbing
  + 0 more
Estimate was too expensive
Description of Work: Leaking backflow preventer on irrigation system.

Rating CategoryRating out of 5
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$1,155

Glenda E.
09/2017
5.0
plumbing, drain cleaning
  + 0 more
They unclogged the drain.
Description of Work: Plumbing in shower was clogged.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Eric R.
06/2017
3.0
plumbing
  + -1 more
3 Times to fix a faucet???????
Description of Work: They did a variety of jobs in our home but had to call them back 3 TIMES to fix a running facuet in our master bathroom!!

Rating CategoryRating out of 5
quality
2.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Response from Mr Rooter Plumbing of Memphis
I am sorry you are upset but i cannot find you in our system. Please confirm it was our company and if so please call me so we can make things right. Thank you.

William G.
05/2017
5.0
plumbing, water heater repair, drain cleaning
  + 1 more
Very good...very professional
Description of Work: Various repairs after home inspection

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Robert W.
04/2017
5.0
plumbing
  + -1 more
.
Description of Work: They repaired broken pipe in the front yard.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$399

Lisa W.
10/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: Mr Rooter company responded in a timely manner, price was reasonable, and service done correctly.
Rating CategoryRating out of 5
Yes, I recommend this pro

Sean K.
09/2016
5.0
water heater repair
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Charles M.
09/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Sheila M.
09/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Chris S.
08/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Angela G.
07/2016
1.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
5.0

$700

Response from Mr Rooter Plumbing of Memphis
We are sorry this customer is upset but think they may have the wrong company. We have done work at this house but it has been almost a year since the work was completed. We always come to a customers home at no charge and give an upfront total cost for each job. We like for everyone to be on the same page when it comes to the price of a job. We also encourage customer feed back as well. We are trying to reach out to this customer to see if we have made a mistake or if this complaint isn't for us. Thank you.

Linda W.
06/2016
3.0
plumbing
  + -1 more
unknown
Description of Work: .

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

gailor H.
04/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Marlow M.
04/2016
4.0
appliance repair, plumbing
  + 0 more
unknown
Description of Work: Assisted me in identifying a problem I had with my dryer. The problem turned out to be electrical and not the dryer.
Rating CategoryRating out of 5
Yes, I recommend this pro

Vanessa C.
12/2015
4.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro
$800

Susie P.
08/2011
5.0
drain pipe, plumbing, sewer cleaning
  + 1 more
They were an excellent company. I I called someone else and they wanted $7000 to dig up the yard. I ended up paying them around $300.00 for the entire project. Nathan was an honest as he could be and did an excellent job!
Description of Work: I had a roots in my sewer line that needed to be removed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

SCOTT M.
08/2011
5.0
plumbing
  + -1 more
They have done work for me multiple times and it has turned out very good.
Description of Work: They have done various plumbing jobs for me.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Patrick B.
08/2011
5.0
plumbing, water heater repair
  + 0 more
We have used them a couple different times and they have always done very good work. My plumbing is working just fine! They came when they said they were going to come and did what they said they were going to do.
Description of Work: They have repaired various plumbing issues for me and they also replaced my water heart.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lloyd M.
08/2011
5.0
drain cleaning, plumbing
  + 0 more
They did a good job. The work seemed a little pricey, but they did have some type of promotion running. We haven’t had any issues since, when usually I have do it every 6 months.
Description of Work: They cleared out a drain in the basement for me.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

STUART W.
08/2011
5.0
drain cleaning, plumbing
  + 0 more
It was a good experience. It took them a couple times to fix the issues, but they didn’t charge to come back.
Description of Work: We were having a slow running drain and they were able to fix that for us.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Deborah H.
08/2011
5.0
drain cleaning, plumbing
  + 0 more
The work was wonderful. He was very professional and everything turned out perfectly. I intend to use him again.
Description of Work: My disposal was stocked up and it has also affected the dishwasher and he was to repair in no time!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ronald P.
06/2011
5.0
drain cleaning, plumbing
  + 0 more
Excellent service. Called in advance. Ensured we were pleased with service before they left.
Description of Work: Replaced Toilet. Unstopped drain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Lisa T.
05/2011
5.0
drain cleaning, plumbing
  + 0 more
He was very knowledgeable and nice. He was very clean about coming in and out of the house. He checked over all of the plumbing while he was there to make sure nothing else was wrong. He was prompt and pleasant. I was very pleased.
Description of Work: My dishwasher was holding water in the bottom. The garbage disposal they installed when the home was built was too small. He replaced the disposal with a larger one, he also replace a faucet and installed two new toilets.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Victoria M.
04/2011
5.0
plumbing
  + -1 more
They came in, they fixed it, and they left. It was fine. It was satisfactory. They did a good job.
Description of Work: Mr. Rooter Plumbing of Memphis came out 2 weeks ago and fixed a rocking toilet.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$280

08/2006
1.0
drain cleaning
  + -1 more
I wouldn't let Mr. Rooter work on a dog house. They came to unplug a commode in the bathroom and before they were finished they tacked on about $100 worth of hidden charges. They even used my plunger. I helped them do it, and I still got charged that outrageous price.
Description of Work: They unclogged the commode in our bathroom.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

Yes, I recommend this pro
$175

Response from Mr Rooter Plumbing of Memphis
I am sorry the member is not happy with our service. I looked up his job ticket and saw where we had charged only $133 to clear 2 lavatories. There were no add ons (hidden charges).He agreed to the charges before any work was done, We always give a price before we do any work so that there are no surprises.

Contact information

5702 Summer Ave, Memphis, TN 38134

http://www.mrrooter.com/memphis

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*

Trade License Number
51299
Trade License Locale
TN
Trade License Authority
Tennessee Department of Commerce and Insurance Board
Trade License Expiration
11/30/2022

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Water Heaters,
Sewer Cleaning,
Drain Pipe Installation,
Appliance Repair,
Excavating,
Water Filtration and Softening,
Appliance Repair - Small

FAQ

Mr Rooter Plumbing of Memphis is currently rated 4.6 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Mr Rooter Plumbing of Memphis accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Mr Rooter Plumbing of Memphis offers free project estimates.
Yes, Mr Rooter Plumbing of Memphis offers eco-friendly accreditations.
No, Mr Rooter Plumbing of Memphis does not offer a senior discount.
Yes, Mr Rooter Plumbing of Memphis offers emergency services.
Yes, Mr Rooter Plumbing of Memphis offers warranties.
Mr Rooter Plumbing of Memphis offers the following services: Plumbing - Drain Cleaning, Faucets, Kitchen Sinks, Garbage Disposals, Toilets, Bath Sinks, Gas Vents, Water Softeners, Backflow Prevention, Sewer Line, Water Heaters, Clogged Drains, Pipe Repair, & Video Inspections.
Septic Tank Pumping & Cleaning.

Contact information

5702 Summer Ave, Memphis, TN 38134

http://www.mrrooter.com/memphis

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day