MIDTOWN HARDWOOD

Above expectation. 1) The work crew came daily and worked all day until the job was finished. 2) They were very polite and respectful of us and willingly fulfilled our special requests. 3) At least one of the crew of Latino workers spoke fluent English. 4) They did a tremendous job! 5) They treated our house like we would have. They actually cared that it was done right and well. 6) The owners of the company, Bill, and his wife, Carol, were very easy to work with and very responsive to our needs, even when they were out of town.

They worked me in fast. Looks great. The only disappointment was the new kitchen floor (where the repair was done) couldn't be stained to the color of my other more vintage floors in the house.

Bill was very thorough with the estimate, super helpful when it came to pick the right stain.

They were great. I think their price was very competitive. They were professional, courteous and down to earth. They were also very, very knowledgeable and that was the deciding factor. I have an old home and they understood how it was put together. What would match and what wouldn't match that the other people that do modern homes just wouldn't understand. A great choice for anyone in a period home that needs the job done right.

I went through Angie’s List to pick someone to resurface 2 floors. They were competitive. They did a very professional job. A lot of depending on how fast the stain dried to put the wood on top of it. Very good end results.

I wish I had some more hardwood just to hire them again. A pleasure to talk with and work with. A+++

Looks like a brand new floor. One of the repair spots was a little high and they came back twice to fix it. They never complained or said anything other than we'll fix it. They really did a good job and it looks wonderful.

Everything went well. The owner came to my house and walked through with me and spent a lot of time talking about the type of floors and wood I had. He went over the process in detail. It was clear he was very knowledgeable about the floors and process. They had the job completed in two days. The floors look brand new now, even though they're over 70 years old. I would recommend them to anyone.

Midtown Hardwood was amazing and we will definitely use them again! They were professional, explained everything in detail, and extremely punctual. Not to mention affordable! Great company, and my floors are spectacular.

Arrived at scheduled time and were able to sand and stain and apply the first coat of polyurethane that day. Came back the next morning and applied the second coat. Everything went smoothly with minimal dust and inconvenience. The floors look absolutely beautiful. Truly professional company. Highly recommended.

The office manager scheduled the work and followed up quickly. The workers were polite, neat, and careful. They cleaned up the their job site and hauled away the old carpet, as promised. I highly recommend their service. The floors look great!

the Sub floor was a beast. 4-6" thick suspended concrete slab under bathroom floor. they worked all day to demo the floor and it took another day to get the joists and subfloor in. It was all quite a tough job. Bill and his gus stuck with it and got the job done and we are extremely pleased. It is the second or third time I have used Mid Town Hardwood and we have been pleased every time. Service, quality, and responsiveness are consistently good.

Bill and his crew did a great job. They found a way to keep out internet connection live even though it was in the room being refinished- made a little shelf for it! Also our floor color was difficult to match but they got it spot on right. They were quick and we noticed almost no dust during the process. We are extremely pleased and highly recommend them!

Bill came out as soon as I called. Told them we had time constraints as had tenant moving in (as it happened they delayed moving). Got estimates for two things: 1. take gummy stuff off parquet floor and seal (think it was wet underlayment from prior tenant's carpet); 2. refinish upstairs flat oak flooring stain to match as best they can with hall stain. Put in threshold if stains do not match close.Well, they scheduled a time; then cancelled, then set up another time, and showed up very late. As house was empty told them where the key was so we have no idea when they came and worked. Sanded, stained and then sealed, then came back to seal again. Wonderful. Except for the fact that their $609 price was for a parquet floor requiring in their words "extra" and "different machine". But the floor wasn't that. We told them to forget the parquet floor and cleaned it ourselves. So, we paid "extra" according to their description of the job. They maintain that they always do the steps in the bid, so we did not pay anything extra. Floor looks good, but we would not use them again unless we had much better description of what they were going to do and how much it would cost. It was a good thing the people decided to delay moving or they would have been right in the middle of this job. They paid no attention to our time...if they were not going to be able to do it, why not just say so.

Highly recommend. Very professional and detail oriented. We couldn't be more pleased with the work that they have done for us.

Bill came out to do an estimate; he clearly knows his old houses and treated us to some historical trivia about original layouts and features in the kitchen. He lifted up floor registers to see what might be underneath the existing vinyl tiles and said wood was probable, but obviously we couldn't know until we took everything up. An estimate was subsequently provided for a worst-case scenario--having to replace all of the flooring with new wood. Work began a couple of days later, and the team was very efficient and professional. Original hardwoods were revealed, but an area towards the back of the kitchen was discovered to have been a single layer of pretty awful and decaying wood belonging to a formerly exterior deck. To make the whole kitchen level would have meant covering the original good hardwoods with a layer of new stuff, and things seemed to be heading in that direction until spoke with Bill and made a new plan to save the original wood and install a transition piece to the old deck area and re-floor it. This plan was agreed up very quickly. The team also installed a transition between the old oak and pine boards that separated what had been the butler's pantry (said Bill) and the kitchen proper. The floors were then stained to best match the wood in the other rooms of the house. The new-old (or old-new?) floors look excellent and we're extremely happy with them--the kitchen looks great. They did wonderful work.

Everything went as planned. No surprises, and the dust containment actually works very well. I have had floors refinished in the past, and dust was everywhere. That was not the case with this job. Both Bill (owner) and Carol (office manager) are exceptional. I will definitely use them when needed.

They are just great! Bill Jackson is very knowledgeable as well personable. He knows wood floors! His crew was nice as well, , they were always right on time, and they left the house spotless. It really helped that the house was empty, which saved a lot of time and expense. Fumes were really not that bad. Again, if you can vacate for a couple of days, it might be better if you're overly sensitive. Bottom line: I highly recommend them.

The wood floors in our 100-year-old home had seen better days - there was major cracking, fading, and finish loss throughout the first floor. About 2/3 of the flooring was 3/8" thick, probably installed at least 50 years ago. Without enough thickness remaining for sanding, Bill recommended a "screening" to remove the finish and prepare the surface to receive polyurethane. At four locations where radiators once sat, blackened varnish was removed. The large cracks were filled with color-matched putty and two coats of water-based finish were applied. The end result is almost unbelievable. It is hard to tell from pictures, but the flooring that two other companies told us wasn't salvageable looks amazing. Bill knows how to bring out the depth and beauty of old wood floors - this job was a challenge and I'm very glad I didn't attempt the work myself. For a very reasonable price, Midtown Hardwood was able to restore my flooring from incredibly poor condition, adding value to the home and reducing maintenance and cleanup time.

This review is long overdue, for which we apologized. The company was outstanding. I think it is worth noting that we did have a couple of glitches--a supplier was late in delivering materials, there were major weather problems (heavy rains, an ice storm), but these folks dealt with all in a really professional manner. When we had one issue, we called, and they were at the house in no time. Both Bill and Carol are consummate pros, and we recommend them without reservation. The floors look fabulous, by the way! We love them.

Our house suffered hardwood floor water damage, just as we were preparing to put it on the market for sale. The whole downstairs hardwood had to be torn out and replaced. There was an additional time crunch, as my middle son is graduating high school 5/16, with my parents and in-laws arriving 5/14 and 5/15. The work was started by Landmark Construction (who will be reviewed separately) on 4/21/14. Midtown Hardwood was on standby, until the old flooring was removed and the slab was dried. On 5/1, I emailed Midtown and asked if they could have us in the house on 5/14, if the slab was done drying on 5/5. They moved hardwood into the house on 5/5, as the drying company was removing their drying equipment, and on 5/11, they put the final coat of polyurethane on the floors. I was in the house this morning, 5/12, and the floors look fantastic! Communication during the whole process was great, with both Bill and Carol keeping me up to date on various items. They didn't mind us staying in the house until the staining and polyurethane process started, and gave us plenty of updates as to when that would occur. Part of this work even took place on Mother's Day. I really can't express enough how smoothly this job went from start to finish and how much we appreciate Midtown Hardwood bending over backwards to get the job done ahead of schedule. I'll post pics of the floors when I can get some better shots. My phone is just not adequately representing how good these floors look.

Midtown Hardware was very punctual and responsive. They did all they said the would do and in addition were proactive with both large and small details. Bill and all the folks were very polite, knowledgeable and thorough. We would definitely use them again.

It went well. We are quite pleased with the flooring and the workmanship. Bill is very knowledgeable and it was very apparent when he came for the quote. He seemed to really know about we needed to do and what to look out for even if we didn't use him. He GAINED our TRUST!! We got at least 5 hardwood flooring quotes. They weren't the lowest but they were the best! The old adage that 'you get what you pay for' was very true in this case. If you want quality flooring installed in a professional way: MIDTOWN is your company.

Excellent! They did quite a bit of work. They have got good customer service, it is a family owned business. The wife does customer service and the billing. She is excellent to get along with, very thorough, they stay on top of everything, they show up when they say they are going to show up, and they stay until they get the job done. Price was fair.

They were wonderful and I can't say enough good things about the experience. We live in a 1900s midtown home and have original hardwood floors in the rest of the house. We had talked to a number of flooring companies who wanted us to put the thinner pre-finished hardwood to avoid a difference in the floor height. We were concerned about this because the look is very different from the rest of our floors and we had read some negative info on that type of flooring when we researched it on the Internet. Bill knows more about wood than anyone you will ever meet. He knew exactly what kind of wood we needed to use to match the rest of our floors and showed us how we could alleviate the slight difference in height with the threshold. It worked perfectly. You would never know there was a difference in the floor height and I had actually forgotten it was even a consideration. Carol was also wonderful to work with...always responded quickly to any calls or questions. They were both great to work with. We love the floor and would recommend them to anyone needing hardwood floor work done.