I wanted deep cleaning and they didn't do deep deep cleaning.
Description of Work: They were supposed to clean the whole house.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
Cynthia S.
11/2015
5.0
house cleaning
+ -1 more
unknown
Description of Work: Biweekly cleaning very detailed & listen to my desires
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$55
Paul F.
11/2015
3.0
house cleaning
+ -1 more
Had bi weekly cleanings set for about 6 months but canceled after there were just to many short cuts being taken and honestly just a very light (ie poor) cleaning done with nothing completely ever cleaned. There was little consistency with who showed up. Biggest complaints, used my vacuum which they clogged with cat toys, the car they used left oil spots in my driveway.
Description of Work: House cleaning every other week.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
2.0
Yes, I recommend this pro
$140
Jack D.
11/2015
5.0
house cleaning
+ -1 more
Best service out there. I couldn't be more pleased!
Description of Work: They rock. I had a horse trash my rental property. After I emptied it, painted and did carpet they came in and cleaned years of filth off of everything. I couldn't believe how nice the property was after they finished cleaning. I am definitely a forever customer and couldn't be happier!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Linda J.
06/2015
2.0
house cleaning
+ -1 more
unknown
Rating Category
Rating out of 5
quality
2.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$235
Cheryl G.
12/2014
3.0
house cleaning
+ -1 more
unknown
Description of Work: General cleaning of empty new home we bought took longer than two hours for two people to clean had to pay additional amount.
Rating Category
Rating out of 5
quality
3.0
value
2.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
$300
Sue O.
10/2014
4.0
house cleaning
+ -1 more
Every one of the maids need to go through bedmaking 101. I have been through several cleaners and finally found one that does a pretty good job most of the time. Once my contract is up, my plan is to switch back to Two Chicks and a Broom. They were more reasonable in pricing and I liked their results better.
Description of Work: They clean my house every other Thursday.
Rating Category
Rating out of 5
quality
3.0
value
2.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0
$140
Mary R.
08/2014
1.0
house cleaning
+ -1 more
I hired Merry Maids to clean my house every other week. I have two dogs and two cats but no kids and a very small house. They did a TERRIBLE job every time they came! I signed a contract for them to come for a whole year. I got a and quot;discountand quot; for signing the contract and not having to pay the ~350 dollar first time and quot;deep cleaningand quot; fee. The and quot;deep cleaningand quot; was terrible. I had to call them back the next day to come out and clean again. None of the baseboard or blinds were cleaned. The next two times I had to call them out again as well. The last time they came they did not dust anything in the house and didn't even touch an entire room. I would not recommend them to anyone.
Description of Work: General housecleaning.
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
5.0
punctuality
4.0
$120
Deepa P.
08/2014
4.0
house cleaning
+ -1 more
The first deep clean- was awesome. The following cleanings became shorter and shorter each time, and I went from 2 maids to 1. The services went from awesome to mehhh. For the price I felt I could get a better deal.
Description of Work: Biweekly cleanings
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$120
Brenda R.
08/2014
4.0
house cleaning
+ -1 more
unknown
Description of Work: Three workers arrived on time and did thorough cleaning. I was here during the time they were here (2 1/2 hrs). One of the young girls had an issue and I ran to the store for her,paid for the items, but received no discount or repayment for the items (approx. $20) |They were friendly and performed the job but I was quite shocked by the price since they had not discussed the price prior to the cleaning.
Rating Category
Rating out of 5
quality
5.0
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
$300
Mary B.
07/2014
5.0
house cleaning
+ -1 more
unknown
Description of Work: They mixed up the date but rearranged to meet my deadline. One bad thing, they did not send two people and the one that did show up called for help. We were happy with the service performed.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0
Yes, I recommend this pro
$350
Lee P.
06/2014
3.0
house cleaning
+ -1 more
Requested cleaning service for a new home I had not moved into yet. The response was quick and polite when I called and I got a quote very quickly. It was down hill from there. I purchased the and quot;detailand quot; cleaning option which I assumed would be a through cleaning since the charge was $355 for a small three bedroom, 2 bath zero lot line. If I am being kind, I would give their performance a C. Things I was told would be done such as cleaning ceiling fans and wiping down kitchen cabinet doors were not done. Since I had just had new floors put in the house except for the kitchen and bath, there was very little to do to the floors. I expressed to the gentleman that gave me a quote that my main concern was the kitchen and bath but the cleaning in these rooms was unacceptable and I had to clean them myself after they left. I have had several cleaning professionals in the past so I knew what, and what not, to expect. This was the worst cleaning job I have ever had and if this was a detailed cleaning, I can't imagine what a routine service would look like.
Description of Work: House cleaning
Rating Category
Rating out of 5
quality
2.0
value
3.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0
$355
John B.
09/2013
5.0
house cleaning
+ -1 more
signed an agreement for bi-weekly cleanings for 12 months. Maids have always been on time and do a fantastic job. There is nothing like coming home from work to an immaculately clean apartment.
Description of Work: Cleaned all rooms in 2 bed, 2 bath apartment
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$81
Lisa N.
06/2013
5.0
house cleaning
+ -1 more
They have done such a good job that I recently switched to the every-other week plan. They did a beautiful job and scrubbed everything including the floors, walls and ceilings. Now my house is always clean and it is really nice. I have dogs so it is hard to keep the house clean on my own. I have always wanted a maid service and I thought it would be too expensive for me. However, with the package deal, I saved a lot of money and I like the value of the service Merry Maids provides.
Description of Work: Merry Maids provides me with weekly or biweekly cleaning services.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$117
Lowell R.
09/2012
5.0
house cleaning
+ -1 more
.
Description of Work: Routine housecleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Lowell R.
07/2012
5.0
house cleaning
+ -1 more
I decided to try them out after seeing their ads. They come twice a month. I would absolutely choose them again if I had to.
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Service Categories
House Cleaning
FAQ
Merry Maids of Memphis, TN is currently rated 3.9 overall out of 5.
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Saturday: 8:00 AM - 6:00 PM
Merry Maids of Memphis, TN accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Merry Maids of Memphis, TN offers free project estimates.
Yes, Merry Maids of Memphis, TN offers eco-friendly accreditations.
No, Merry Maids of Memphis, TN does not offer a senior discount.
No, Merry Maids of Memphis, TN does not offer emergency services.
No, Merry Maids of Memphis, TN does not offer warranties.
Merry Maids of Memphis, TN offers the following services: Housecleaning.