Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

Memphis PC Guy | Onsite Computer Repair

Computer Repair

About us

Remote & Onsite computer repair service in Memphis, TN. Residential & Commercial only $50 Remote & $75 Onsite. I specialize in computer and laptop repairs, malware removal, computer networking and administration. Book online to reserve next available appointment. No credit card required, cancel any time!

Business highlights

19 years of trusted experience
Family Owned & Operated

Services we offer

Computer Hardware Support / Installation, Laptop Computer Hardware support/installation, network design / installation, network troubleshooting/support/ repair, wireless network security, virus/spyware/adware Protection, Scan and removal, physical computer cleaning, additional computer & network services.

Services we don't offer

Xbox Repair, PS3 Repair, TV Repair, TV Installation

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check
PayPal

Photos of past projects

Reviews

4.815 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
7%
3
0%
2
0%
1
13%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.9
responsiveness
4.8
punctuality
4.9
Showing 1-15 of 15 reviews

Arthur C.
07/2017
5.0
computer repair
  + -1 more
Mike Oyler, Memphis PC Guy, is unquestionably the most competent and capable PC technician with whom I have dealt with! A thoroughly pleasant individual, Mike's abilities are amply revealed the moment his is engaged in repair and restoration of a PC. His professionalism is further demonstrated in the minimal time he takes to resolve complex and frustrating issues. He charges fairly and reveals his integrity in the process. Amazingly honest, capable and qualified ... I cannot say enough good things on his behalf. Have already recommended him to business associates. A. D. Calabro, Memphis, TN
Description of Work: Windows 10 lock-out and crash.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Brenda B.
02/2017
5.0
computer repair
  + -1 more
As always, a great experience with Mike. Since we had had this same issue a year or so ago and Mike had corrected it, I (wrongly) assumed the problem had recurred after months of trouble free operation. We were able to schedule an appointment for the same day we contacted him through the online booking service - a great convenience. A reminder was sent an hour prior to the appointment and Mike arrived very punctually at the scheduled time. I was embarrassed to learn within 30 seconds of Mike's arrival that the problem was dead batteries in the wireless keyboard. I had not thought to start with this obvious solution since we had had the earlier problem with keystroke input. Mike said that his next appointment was in the area and very kindly waived his usual fee and accepted only a token amount for gas. And - he did not make me feel more foolish than I already did. He certainly is not only very knowledgeable and skilled, but an exceptionally nice person and has our highest recommendation.
Description of Work: There was no input from keystrokes.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Voniss J.
01/2016
5.0
computer repair
  + -1 more
Cannot enough good things about Mike. He knew what he was doing. He was willing to provide me with information that would have allowed me to perform the procedure myself. This is often not the case with technical people as they sometimes enjoy being the "source of all knowledge." Everything is back in order and done perfectly.
Description of Work: Fixed issues that prevented me from installing new software.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Brenda B.
08/2015
5.0
computer repair
  + -1 more
Mike is knowledgeable, skilled, professional and punctual - and a super nice guy. We have referred several friends who have been equally pleased. He is our go-to guy for any and all computer problems we may encounter in the future.
Description of Work: This was our third service call within two years from Mike Oyler, Memphis PC Guy. As always, his response to our initial inquiry was very prompt. We were able to schedule an appointment for the very next day. We received two email confirmations prior to our appointment and Mike arrived at the appointed time, as has been our experience with him in the past. We had been having a problem with our printer not printing and had tried all we knew to do to resolve the problem. As on previous visits, Mike quickly identified the problem and corrected it. This time it was simply a matter of the printer cartridge not being inserted fully into the carrier. It took Mike less than a minute to have us up and running. Except for our embarrassment, we were delighted to have things so quickly resolved. He waived his usual fee (which we would have been happy to pay since he had made the trip to our home and had corrected our problem), suggesting only a small amount to reimburse him for gas. We did not feel that this was fair to him, and agreed on $20, half the hourly minimum. Exceptional! Our two previous visits were for legitimate problems, and both times Mike corrected the issues in a very knowledgeable and skilled manner, at a very reasonable charge.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20

Brenda B.
03/2015
5.0
computer repair
  + -1 more
We had an excellent experience with him. He corrected the problem that we were having in less than the time that we had booked with him. I had booked a two hour appointment for $75, and he identified the problem in just a few minutes and only charged for a minimum visit, instead of the full time frame that we had booked. He's very efficient and thorough. We haven't had any trouble since. If we did, I'd definitely call him again. I've recommended him to other people.
Description of Work: He repaired our computer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$35

Lynn J.
12/2014
5.0
computer repair
  + -1 more
He was very prompt and professional. His passion for his craft was evidenced in how he answered each of my questions and volunteered so much more. He worked efficiently and quickly.
Description of Work: The provider removed malware from pc and checked for viruses. He also gave me invaluable info to keep my pc clean.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$35

Stephen P.
06/2014
5.0
computer repair
  + -1 more
unknown
Description of Work: Removed a virus from my CPU |He did a great job

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$35

Michael H.
06/2012
5.0
computer repair
  + -1 more
We corresponded through e-mail twice. With his guidance, I was able to find the problem and fix the computer myself. I didn't pay him anything, but, if I needed computer repair, he would be first on my list to contact.
Description of Work: a laptop computer in our house was knocked over. The computer would start, but windows would not. The computer was essentially useless. I contacted him through Angie's list and he replied, giving me some direction to go.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michael P.
03/2012
1.0
computer repair
  + -1 more
poor
Description of Work: never returned my phone call or emails.I wound up fixing the problem myself.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Memphis PC Guy | Onsite Computer Repair
Mike, I did respond to your email(s) ? Intially I inquired as to how you were connected to the internet with the systems you were having issue with, to which you replied "2 are wireless. the problem one is wireless". I then responded with some things to try, explaining how wireless signal is 100% strength at the wireless transmitter and each obstacle between it and your computer reduces it and offered some DIY suggestions. Sorry for the inconvenience, glad you were able to resolve the issue!

Eugene D.
01/2012
5.0
computer repair
  + -1 more
See above.
Description of Work: Mike is great. I was suffering with the Blue Screen of Death and had tried everything I knew but to no avail. I emailed Mike and told him of my problem. Instead of letting me continue to suffer, he gave me some more processes to do. (He was too busy and couldn't get here last week.) Anyway, what he told me I tried, and I haven't had the BSOD since!! Thank you, Mike.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Response from Memphis PC Guy | Onsite Computer Repair
Glad my advice helped you! I recently updated my website to give a visual representation of my availability (green orange red), but if you (or anyone) has an issue, at the very least use my "contact me" form.I may be able to offer advise pertinent to the problem and emailed solutions are always free. I have been doing this since 1985, I've seen it all.

Cindy R.
07/2011
1.0
computer repair
  + -1 more
Left several messages but never received a response.
Description of Work: No service was performed

Rating CategoryRating out of 5
responsiveness
1.0


Response from Memphis PC Guy | Onsite Computer Repair
Sorry I missed your call member. I do not recall receiving a message from you or a reason I would not respond to it unless the contact information was incorrect or I did not think the call was legitimate. I receive quite a few calls from solicitors, long distance numbers etc. The report states this happened in September 2010 so unfortunately I have no way to go back and check. I apologize for any inconvenience I may have caused you. Thank you for the report and I hope you will give me another change to serve you in the future,

Amanda W.
04/2011
5.0
computer repair
  + -1 more
Called this company to put in a video card for a gaming computer. He is very knowledgeable and friendly. Price was nice and he didn't spend a lot of time installing. I will always call this company!
Description of Work: They put in a new video card for my gaming computer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

raymond B.
02/2011
4.0
computer repair
  + -1 more
they were very professional
Description of Work: what i required, they did not do

Rating CategoryRating out of 5
professionalism
4.0
responsiveness
4.0


Stephen P.
10/2009
5.0
computer repair
  + -1 more
Overall he did a great job.
Description of Work: Mike removed a rootkit that had my computer crashing and locking up.He removed it and gave me some advice.My computer runs great now,he also got my printer going,he downloaded drivers for it and set it up.He really knows computers

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Jaime S.
08/2009
5.0
computer repair
  + -1 more
It was a pleasant experience with him. He was able to come out within a few days. He showed up on time, and was really knowledgeable and efficient. He sat down and went to work, gave us advice on what programs we should have on there, and what we should delete to make it run faster. He charges $25 an hour, and the job actually took a little over an hour but he still charged only $25.
Description of Work: I used Memphis PC Guy to fix my computer. Our computer was running slow and he just did a general maintenance check on it. We wanted him to locate what was eating up all the memory and clean it out, and tell us what we needed as far as security software was concerned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$25

    Contact information

    1857 Cedarhurst Ave, Memphis, TN 38127

    https://www.memphispcguy.com/book-now

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    11:00 AM - 3:00 PM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Computer Repair

    FAQ

    Memphis PC Guy | Onsite Computer Repair is currently rated 4.8 overall out of 5.

    Sunday: Closed

    Monday: 9:00 AM - 5:00 PM

    Tuesday: 9:00 AM - 5:00 PM

    Wednesday: 9:00 AM - 5:00 PM

    Thursday: 9:00 AM - 5:00 PM

    Friday: 9:00 AM - 5:00 PM

    Saturday: 11:00 AM - 3:00 PM

    Memphis PC Guy | Onsite Computer Repair accepts the following forms of payment: Check,PayPal
    Yes, Memphis PC Guy | Onsite Computer Repair offers free project estimates.
    No, Memphis PC Guy | Onsite Computer Repair does not offer eco-friendly accreditations.
    No, Memphis PC Guy | Onsite Computer Repair does not offer a senior discount.
    No, Memphis PC Guy | Onsite Computer Repair does not offer emergency services.
    Yes, Memphis PC Guy | Onsite Computer Repair offers warranties.
    Memphis PC Guy | Onsite Computer Repair offers the following services: Computer Hardware Support / Installation, Laptop Computer Hardware support/installation, network design / installation, network troubleshooting/support/ repair, wireless network security, virus/spyware/adware Protection, Scan and removal, physical computer cleaning, additional computer & network services.
    Xbox Repair, PS3 Repair, TV Repair, TV Installation

    Contact information

    1857 Cedarhurst Ave, Memphis, TN 38127

    https://www.memphispcguy.com/book-now

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    11:00 AM - 3:00 PM