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Marty's Heating & Air Conditioning & Plumbing

Heating and Air Conditioning, Plumbing, Drain Cleaning,

About us

Owner operator

Business highlights

38 years of trusted experience
Emergency Services Offered

Services we offer

Residential Air Conditioning, Heating, Gas, and Plumbing

Services we don't offer

n/a

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
MasterCard
Visa

Reviews

4.113 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
62%
4
15%
3
0%
2
15%
1
8%


Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
3.9
responsiveness
3.8
punctuality
4.1
Showing 1-13 of 13 reviews

Sumiya N.
05/2020
2.0
heating & air conditioning/hvac, plumbing
  + 0 more
His work was so careless and he overcharged us so much the last time we saw him..he acts as though he could care less to take on our jobs, and he’s been rudely sarcastic on a couple of occasions.. every shower head leaks, toilets are laid and don’t flush properly. He didn’t even bother to caulk around our freestanding tub so it moves everytime I get in the tub.. He also doesn’t return texts or calls.
Description of Work: Bathroom renovations

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0

$2,500

dustin S.
04/2017
5.0
plumbing, drain cleaning
  + 0 more
Perfect experience, honest, good quality, will definitely use again for future plumbing needs.
Description of Work: Reoccurring clogged drain from kitchen disposal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rod & Lynn B.
07/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Judy B.
05/2015
4.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Craig B.
12/2014
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
unknown
Description of Work: Ran HAVAC to room addition and added recirculating pump to hot water tank.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Judy B.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Put in new outside a/c unit

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,700

Wallace J.
03/2014
2.0
heating & air conditioning/hvac
  + -1 more
This guy was more concerned about making money than taking care of the customer. The work was shoddy. He left live wires exposed and laying on the attic floor. He did not put air filters in the system after the installation. He cross connected the ventilation tubing between the upstairs and downstairs units and one unit had an obvious freon leak in it after the installation (late summer) and when it was discovered the next season, he would not take care of it because the warranty had expired by a few days. To correct the still prevalent problems will require a considerable amount of labor. I didn't have a choice in Marty getting the job as this was new construction, via general contractor, but I won't recommend him for any of the HVAC jobs I spend thousands of dollars on professionally each year.
Description of Work: Installed an HVAC System in my home

Rating CategoryRating out of 5
quality
2.0
professionalism
1.0
responsiveness
2.0
punctuality
2.0


Dawn D.
04/2012
5.0
heating & air conditioning/hvac
  + -1 more
Ever since our first experience with Marty (kitchen remodel) he has been our and quot;go-toand quot; guy. If by some chance he wasn't available, he would always get someone over to help us out that he trusted and respected. Marty gives advice on a full range of products that may fix a problem; an inexpensive version, mid-price, and more expensive alternative. He also explains the efficiency of products, the pros and cons thus allowing you to make an educated choice. I appreciate that respect. Once Marty has finished a project, (our kitchen and bathroom) he makes himself available to make fine tune adjustments so things are just right!
Description of Work: Since 2004 major projects Marty has performed for us include: - plumbed our entire kitchen remodel - replaced a 20 y/o AC - replaced a 20 y/o heater - plumbed our entire master bath remodel (2011) spending based on this project In between he has fixed clogged sinks, clogged toilets, and burst pipes

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Kent I.
02/2012
5.0
plumbing, water heater repair
  + 0 more
Outstanding experience. Couldn't be more pleased. Marty is honest, efficient and professional. He has done work for me several times over the past few years and I wouldn't call anyone else.
Description of Work: Removed an old water heater and installed two new ones.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,700

Paola H.
11/2011
1.0
heating & air conditioning/hvac, plumbing, drain cleaning
  + 1 more
I am greatly disappointed because I live next door to his parents and have this unpleasant experience with their son. I will not be using Marty in the future.
Description of Work: Marty was personally advised by the owner of Hughes Mechanical Contractors that my problem with A/C leaking onto ceiling of my garage was caused by a sewer blockage and it needed to be blown out. Instead, Marty made repairs to the second A/C unit which was not leaking and he rejected Hughes' recommendation. The ceiling was repaired costing me approximately $800.00. As a result of not blowing out the sewer line, the ceiling began leaking again, causing additional problems and another $145.00 in repairs. I requested Marty return my money for work he performed that was unnecessary and did not correct the problem. Instead of returning my money, less the service call, Marty only returned a portion of the amount, $88.00 which was received only after I sent a Second Notice of money due. This is most disconcerting because Marty agreed to return my money in the first place. This is what causes me to enter this claim for his lack of customer service in guaranteeing his work and going back on his word. I am still out the remaining $66.25.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
2.0
responsiveness
1.0
punctuality
1.0

$203.25

John R.
08/2011
5.0
heating & air conditioning/hvac, plumbing, water heater repair, water delivery, drain cleaning
  + 3 more
He worked quickly and was very professional. I have had him do many different things on my house and I have never been disappointed in his work. Highly recommend him. Also if there is an emergency he cannot get to immediately, he will contract out the work to get the work done asap. Those contractors are also very good and always go the extra mile.
Description of Work: I just had Marty run a new gas line to my grill on the patio. This line ran across my house. He worked quickly and was very professional. I have had him do many different things on my house and I have never been disappointed in his work. Highly recommend him. Also if there is an emergency he cannot get to immediately, he will contract out the work to get the work done asap. Those contractors are also very good and always go the extra mile.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Kathleen F.
03/2011
5.0
heating & air conditioning/hvac
  + -1 more
I have utmost respect for Marty and his process. He's been our "go to" guy for a couple years now, and we are always thrilled with him. He explains everything, he is fairly priced, and he does the work himself in such a manner that you expect he would do exactly the same for his mother. We've never had a problem with anything he has done -- he uses quality products and does quality work.
Description of Work: Serviced 1 a/c unit and 2 furnaces; installed attic vent; replaced 3 furnace ducts;repaired wiring to a/c unit; replaced and installed new half ton a/c unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,825

JOE H.
08/2006
4.0
heating & air conditioning/hvac
  + -1 more
As I told you, my Air Conditioner was burnt from inside. It was also smelling very bad. They came and cleaned it so nicely that all the smell had gone. It was also giving cool air after that. They were perfect,and very accurate. They knew what to do. I would really recommend that other people use their services, I'm sure they'd be as satisfied.
Description of Work: They came and cleaned my Air Conditioner, replaced some of wires because it had burnt from inside and it was making some unusual noises.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$160

    Contact information

    5924 Pamela Ann Dr S, Memphis, TN 38135


    Service hours

    Sunday:
    12:00 AM - 11:30 PM
    Monday:
    12:00 AM - 11:30 PM
    Tuesday:
    12:00 AM - 11:30 PM
    Wednesday:
    12:00 AM - 11:30 PM
    Thursday:
    12:00 AM - 11:30 PM
    Friday:
    12:00 AM - 11:30 PM
    Saturday:
    12:00 AM - 11:30 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning,
    Plumbing,
    Drain Cleaning,
    Water Heaters,
    Water Coolers

    FAQ

    Marty's Heating & Air Conditioning & Plumbing is currently rated 4.1 overall out of 5.

    Sunday: 12:00 AM - 11:30 PM

    Monday: 12:00 AM - 11:30 PM

    Tuesday: 12:00 AM - 11:30 PM

    Wednesday: 12:00 AM - 11:30 PM

    Thursday: 12:00 AM - 11:30 PM

    Friday: 12:00 AM - 11:30 PM

    Saturday: 12:00 AM - 11:30 PM

    Marty's Heating & Air Conditioning & Plumbing accepts the following forms of payment: Check,MasterCard,Visa
    No, Marty's Heating & Air Conditioning & Plumbing does not offer free project estimates.
    No, Marty's Heating & Air Conditioning & Plumbing does not offer eco-friendly accreditations.
    No, Marty's Heating & Air Conditioning & Plumbing does not offer a senior discount.
    Yes, Marty's Heating & Air Conditioning & Plumbing offers emergency services.
    Yes, Marty's Heating & Air Conditioning & Plumbing offers warranties.
    Marty's Heating & Air Conditioning & Plumbing offers the following services: Residential Air Conditioning, Heating, Gas, and Plumbing
    n/a

    Contact information

    5924 Pamela Ann Dr S, Memphis, TN 38135


    Service hours

    Sunday:
    12:00 AM - 11:30 PM
    Monday:
    12:00 AM - 11:30 PM
    Tuesday:
    12:00 AM - 11:30 PM
    Wednesday:
    12:00 AM - 11:30 PM
    Thursday:
    12:00 AM - 11:30 PM
    Friday:
    12:00 AM - 11:30 PM
    Saturday:
    12:00 AM - 11:30 PM