LOWES

They did a fabulous job! Overall, we paid about $5000 for the carpet and installation and everything.They removed all of the old carpets. It was our entire upstairs that they did. We shopped around and they were for the same job, at least $1000- $2000 less than every body else in the same area. It was not just a good installation job, but they also saved us money as well. They were very meticulous in laying it and coaching us to get the right kind of pads and getting all the discounts that we needed. The installers themselves were so courteous and so clean. They didn't disrupt anything and cleaned up after themselves. They left some carpet remnant for us incase we needed to patch, or repair, or use them for something else. All around, it was a professional, good experience. They were professional, courteous, they took really great care to make sure they didn't make a mess, and did it promptly. They told us that it might take a day and a half, but they were done in a day and had completely cleaned up. They did everything above and beyond our expectations. They had to move all the furniture and didn't break anything. They had it all put back in exactly the same place. They left the area better than they found it.

unknown

The guy did a great job. He was very professional. He ended up having to do a lot of work on the front door because of the way the construction was done on that. I am a 100% satisfied. He was very detailed. He took his time to make sure the job was done right versus just slapping it in there. He had also done my kitchen door before and did a really good job with that. That was the end of the doors. I can't be guaranteed that they will be the same way with the windows because they hire third party contractors. If I could get that same guy to do the windows, I would use him.

unknown

Great. Quick, professional and excellent workmanship

HORRIBLY

There is an associate at the Lowe's on Hwy 64 named Janice. She is FABULOUS!!! I knew NOTHING about granite when I started this process and she educated me on the products and walked me through the entire installation process. She even helped me pick out my faucets and told me the pros and cons of the different kinds of faucets. Normally, I would have just picked out the prettiest faucets, but she explained the differences. She showed me features I was not aware of which helped me to make an educated decision. Wow! Most store employees are only familiar with "their department." Kudos to Lowe's and to Janice for cross-training. Since she explained everything to me, I was VERY comfortable with my decisions. She also called to check and make sure the installation process was going as planned. I have referred several people to Janice and all have been very pleased with her service.

The Whirlpool washer/dryer set that we wanted was marked down at Lowes, plus an additional 10% off, and a 10% military discount. Lowes also offered free next day delivery and set up, not offered by the discount Internet sellers. We were very pleased with Lowes from the professional sales person, Tony, to the delivery and set up guys who were earlier than promised. Will definitely use Lowes for future appliance purchases.

The person who did the installation was top-notch. My experience with Lowe’s was great.

It’s not as good as hardwood but it’s better than having carpet. I have two dogs, two sons, and a husband that were always getting the carpet dirty. The price was good, the service was good, and the quality is good. They had a sale that couldn’t be beat and I had been shopping for awhile. You can trust them to give you a good price and follow through with whatever service is attached. They were right there when I needed them and they got it together for pickup while I was in the store.

First of all, the clerk checking out our flooring samples doubled the rental cost. When we returned the samples, she declined to refund our debit card and insisted on giving us cash. As for the flooring estimates, the most professional part was the measuring process, completed on time and quickly. To obtain an estimate, I had to leave repeated (at least four) telephone messages for the sales department. The person who initially was helpful in initially waiting on us was never available again. The estimate we finally got was triple the original amount. It was a complete waste of time and money. I will never consider using them for a home installation project.

The salesperson that helped me was fine and made suggestions. I pretty much knew what I wanted, but it's always nice to have help. The installer did a great job and I never had to leave my house while the work was being done.

This was the first time we went to Lowe's for this type of work, so we were a little tentative at first. Their personnel reassured us and the project went extremely well. The old carpeting almost disintegrated, so there was a major cleanup before they could even begin the installation. The carpeting was laid and stretched very tightly and it was impossible to tell where the seems were. The product was high quality and the work was equal to that.

Lowe s did a great job on our floors. I love the floors, however the floors were put in later than expected. The person at Lowe s was late at putting the order in. They also were not to charge me a finance charge for a year and they charged me right away. It took them a long time to get that resolved. I would not use Lowe s again.