LOWES

Hardware & Home Improvement Stores, Carpet Sales and Installation, Flooring Sales and Installation,


Services we offer

BOOKS & CD'S, CLEANING, GARDEN CENTER, GREENHOUSES, GRILLS, HARDWARE, LADDERS & SCAFFOLDING, OUTDOOR LIGHTING, OUTDOOR LIVING, OUTDOOR POWER EQUIPMENT, PAINT & STAIN, PATIO FURNITURE, ADHESIVES, BATH, CABINETS & COUNTERTOPS, FANS, FAUCETS & FIXTURES, FLOORING, FURNITURE, HEATING & COOLING, HOME DÉCOR, LIGHTING, SAFETY & SECURITY, WATER TREATMENT, APPLIANCES, BUILDING PRODUCTS, TOOLS.


Accepted payment methods

Check

Reviews

4.534 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
76%
4
15%
3
0%
2
3%
1
6%


Rating CategoryRating out of 5
quality
4.6
value
4.4
professionalism
4.5
responsiveness
4.5
punctuality
4.4
Showing 1-25 of 34 reviews

Kim R.
08/2015
4.0
gutter repair
  + -1 more
What stood out to me was their quickness and they did the job. I don't think anything was negative.
Description of Work: I used Lowes for gutter replacement.

Rating CategoryRating out of 5
quality
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Laura L.
08/2015
5.0
home improvement stores
  + -1 more
Great customer service on the phone and person. Very friendly and professional. They went off sale today, they didn't have them in stock at the time but Chris the manager honored the sales price. I would highly recommenced them.
Description of Work: I bought a washer and dryer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Debra H.
05/2015
5.0
home improvement stores
  + -1 more
Loews was very responsive and professional, and punctual. They were very patient, answered all my questions and competed very hard for my business. I got only a slightly better quote and signed with them - too late to accept the counteroffer from Lowes. The other supplier matched Lowe's counteroffer. Overall, it was a pleasant experience dealing with Lowes.
Description of Work: Provided HVAC system estimate

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John C.
03/2015
5.0
home improvement stores
  + -1 more
SEAMLESS PROCESS FROM START TO FINISH. HEATHER AND LARRY WERE FRIENDLY, PROFESSIONAL AND LITERALLY "OVER THE TOP" IN SERVICES PERFORMED.
Description of Work: COORDINATED ALL PURCHASE AND INSTALLATION REQUIREMENTS FOR IN -WALL ELECTRIC OVEN

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Walnut Ridge H.
10/2014
5.0
home improvement stores
  + -1 more
It was effective, clean, orderly and professional.
Description of Work: installed three French doors...

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michael T.
05/2014
5.0
countertops
  + -1 more
I was there with an engineer. They honor my bid and sent it. I have used them 98% of the time.
Description of Work: I bought a countertop from Lowes.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$400

Michael T.
07/2013
5.0
home improvement stores
  + -1 more
Lowe's gives you a discount if you are a vet. You just have to prove that you are, with a card or whatever. Everything they do is good, you can't complain about it.
Description of Work: I last used Lowes yesterday. I use them at least 3 times a week. Yesterday I was getting some light fixtures and paint supplies.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kim R.
05/2013
5.0
gutter repair, home improvement stores
  + 0 more
We were satisfied with the work. The workers did what they were asked of, and they cleaned after their work.
Description of Work: LOWES installed our house gutters.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

David S.
10/2012
5.0
carpet installation
  + -1 more
I was completely satisfied and will go first to Lowe's for all future needs. The most important part of this job was the installation. Taking advantage of installation deals makes life a lot easier and estimating what you will spend a whole lot easier. Installation costs can be ridiculous when they start adding charges for moving furniture around, removing and disposing of old carpet, stairway installation, etc. I was able to spend more on carpet because of the installation special available.
Description of Work: Lowe's (on 64) took me from start to finish. I took advantage of their installation special and that was important. Important because installation costs quickly add-up when they starting increasing price for this and that. The individual that came to my home to give the estimate was the same person that actually did the carpet installation. I thought this was nice since there were no surprises for the installers. This led to very smooth job through completion. The salesperson that I dealt with (Pattie) was wonderful. She was very patient and listened to my needs and narrowed my selections to meet them. This helped me make a decision in an expeditious way. I would highly recommend Lowe's and will give them an opportunity for any future work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,200

Eugene D.
05/2012
5.0
home improvement stores
  + -1 more
They usually have a complete line of material. It's a clean store. They have a military discount.
Description of Work: I purchased some gardening material from this store.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gwendolyn R.
04/2012
5.0
plumbing, home improvement stores
  + 0 more
The toliets were installed by Lowe's. The workers did a professional job and cleaned up after themselves.
Description of Work: Purchased two Kohler toliets.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$469.73

Patricia C.
03/2012
5.0
flooring contractor, home improvement stores
  + 0 more
I like them. I go to them at least 3 times a week. I got good customer service. I went to a flooring company and Lowes was cheaper. Their prices are competitive.
Description of Work: I used Lowes for flooring installation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Mark R.
02/2012
4.0
water heater repair
  + -1 more
Everything has been a first class experience for them. I trust them, the provided good service.
Description of Work: They replaced a hot water heater for me.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Laura L.
02/2012
5.0
appliance sales
  + -1 more
I found a washer that we purchased for cheaper price than Sears. We got fantastic service. Everyone was very helpful, knowledgeable, and professional. You could not ask for better service. They even gave the discount price that is honored on Saturday. That is going the extra mile. They even have carts and wheelchairs available for displayed.
Description of Work: I went to the store today to purchase a washer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$685.05

James D.
01/2012
4.0
water heater repair
  + -1 more
They don't do it themselves; instead used an independent contractor. The contractor was okay, did a good job in explaining things, what he was doing and what the process was. I will use them again in the future.
Description of Work: I used the services of Lowes for a water heater in November, 2011.

Rating CategoryRating out of 5
quality
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Bonnie T.
10/2011
5.0
home improvement stores
  + -1 more
Everything was fine. They are pretty prompt. I will use their services again in the future.
Description of Work: I used Lowes and I last used their services about a year ago. I purchased appliances and they installed them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Charlie S.
09/2011
5.0
flooring contractor
  + -1 more
They had the required quantities and all the individual pieces were from the same color lot and none of them were broken inside the packaging. They held the material after I bought it without charging me and when it was time for pick-up, it was ready when I asked for it and they helped load it. When the work was done, they took back all the extra pieces without question. Not a complicated job such as installing it, but with everything else these days, getting the material and not having to worry about anything was nice.
Description of Work: I bought my new kitchen floor tile and back splash tile from Lowe's.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Lottie K.
08/2011
2.0
decks, roofing
  + 0 more
The roofing experience was okay, no problems. We compared prices with other companies and their price was good. The roof is fine after a few years. The deck wasn't as good of an experience though.
Description of Work: Roofing & decking. The roof was fine, but the decking wasn't as good.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0


Sarah G.
01/2011
5.0
carpet installation
  + -1 more
The job went very well. It was just very quick. I would say that everything was very easy and as expected. There were no problems.
Description of Work: I contacted Lowes to install a carpet in one room.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Evelyn T.
09/2010
5.0
flooring contractor
  + -1 more
The job cost me $1500. It was a small job. They did a good job. I would highly recommend them. They explained everything and listened to my suggestions and questions. They were very good about the cleanup. I will use them again in the future.
Description of Work: I used Lowes for kitchen tiles, two months ago.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Jeffrey J.
04/2010
5.0
flooring contractor
  + -1 more
The installers were very efficient and professional and communicated every step of the process. The workmanship was excellent and there were even 3 boxes of flooring left over due to the skill of the installer. We are very happy with the laminate flooring and would highly recommend them again.
Description of Work: Laminate floor installation.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

Jeffrey J.
04/2010
1.0
water heater repair
  + -1 more
I purchased a water heater with the install package from Lowes. When their contractor called, he did not use the correct number, then was not aware it was for an install, not an estimate. It took several calls to arrange a time and when he arrived, he told me that he couldn't install the heater because it wouldn't meet side clearance code and the drain pan was too high for the unit and he would have to remove it and redo the plumbing connections. He also didn't like that the unit was taller and would require redoing the water and gas line routing. He tried to get me to take the unit back and then get another one and call him directly for the install so he wouldn't have to get a permit and inspection. I had him return the unit and got a refund. I also verified through a hoome inspector that the unit would have met code and the pan could have been cut and the walls bent to meet the height requirement. He also said that as long as the heater met the manufacturers clearance to combustible surfaces, the heater would meet code. This installer was trying to cheat Lowes by having me hire him outside the Lowe's agreement.
Description of Work: Water heater installation

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$400

LESLIE S.
09/2008
5.0
carpet installation
  + -1 more
They were helpful in picking the carpet. They did a good job helping us get a positive price. They were very timely and very efficient. I would recommend them and use them again.
Description of Work: Lowes helped us pick our carpet and installed the carpet for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Sarah D.
07/2008
1.0
custom cabinets
  + -1 more
My Lowe's kitchen project is a nightmare! Ten months later and they're still trying to repair the mess they made. I was scheduled to get another session of "rework" done today. The repairman showed up 5 hours late, dumped the cabinet materials, and left because he "had to take care of a dead horse." No better words have even been spoken - working with Lowe's is like working with a "dead horse."
Description of Work: I purchased a full kitchen redesign (including install). The entire project has been going on for 10 months and has still not been resolved. The workmanship is horrible; the project management is completely incompetent and I've still got a half-done kitchen.

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$12,000

RANDOLPH H.
04/2007
5.0
plumbing, home improvement stores
  + 0 more
The people at Lowe's are very professional and friendly. They do quality work and were very accommodating to any requests I had. I did not research how much this would have cost anywhere else, but I feel like their prices were very competitive.
Description of Work: We had Lowe's put in a new toilet. They removed the old toilet first and then connected our new 16 inch high performance toilet in our master bathroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400
    • 1(current)
    • 2

Contact information

7895 WINCHESTER RD , Memphis, TN 38125

http://www.lowes.com

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Hardware & Home Improvement Stores,
Carpet Sales and Installation,
Flooring Sales and Installation,
Water Heaters,
Plumbing,
Gutters,
Countertops and Backsplashes,
Doors,
Cabinet Making,
Appliance Sales and Installation,
Roofing,
Garage Doors

FAQ

LOWES is currently rated 4.5 overall out of 5.
LOWES accepts the following forms of payment: Check
No, LOWES does not offer free project estimates.
No, LOWES does not offer eco-friendly accreditations.
No, LOWES does not offer a senior discount.
No, LOWES does not offer emergency services.
No, LOWES does not offer warranties.
LOWES offers the following services: BOOKS & CD'S, CLEANING, GARDEN CENTER, GREENHOUSES, GRILLS, HARDWARE, LADDERS & SCAFFOLDING, OUTDOOR LIGHTING, OUTDOOR LIVING, OUTDOOR POWER EQUIPMENT, PAINT & STAIN, PATIO FURNITURE, ADHESIVES, BATH, CABINETS & COUNTERTOPS, FANS, FAUCETS & FIXTURES, FLOORING, FURNITURE, HEATING & COOLING, HOME DÉCOR, LIGHTING, SAFETY & SECURITY, WATER TREATMENT, APPLIANCES, BUILDING PRODUCTS, TOOLS.

Contact information

7895 WINCHESTER RD , Memphis, TN 38125

http://www.lowes.com