About us
Services we offer
Reviews
4.116 Reviews
Showing 1-16 of 16 reviews
Laura L.
09/2015
Uncategorized
+ -1 more.
Description of Work: purchased law mower. Great customer service.
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Yes, I recommend this pro
Lisa S.
10/2014
playground equipment
+ -1 moreThis Lowes store delivery service showed up the day of delivery (Fri) with the wrong washing machine, then they told me it would be delivered that afternoon; then after I called them that afternoon asking when it would be delivered, they told me it would delivered the next day (Sat) and THEN when I called back on Sat afternoon to find out when it would be delivered they told me it would delivered that afternoon, THEN they called back and told me it would be delivered the next day (Sun). OMG....really?!?! As noted above this delivery took three days to complete. This isn't the first time this store has failed to deliver a big ticket item to my home on time and in proper condition. This also happened to me in the spring when I bought a Weber grill. So now I will no longer use Lowes for large item purchases/delivery. The thing is....I got nothing from them for wasting my time, not a note from the manager, not even a meager gift card to say thanks and we're sorry. And I spend a lot at this store every year!!! I consider myself pretty flexible, but I'm done with them after this second botched service experience.
Description of Work: Horrible home delivery service!!!!!!!
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Diane D.
04/2014
home improvement stores
+ -1 moreThey have excellent products and some of the people who work there really know how to use them. Not all, but most of them and I have to pick and choose. They had excellent products and the people were really nice. They were not competitive on some of their pricing remodeling projects, so I went with another company. But I get my merchandise from them, and I like it. It has more to do with location but they are really nice. They are really good on refunds. I had too many knobs and I took them back, and I didn't have the receipt, but they took them back without any trouble. I was trying to decide what kind of stain to use for my deck, and the guy there was very knowledgeable. He was very helpful. I would buy products but I wouldn't pay for them to come and do things here.
Description of Work: I use them to purchase hardware and supplies.
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Yes, I recommend this pro
Michael H.
11/2013
gift shops
+ -1 moreI ordered the gift card, and it arrived within 4 weeks. I used it at a Lowe's in Memphis, TN, and it was accepted without a hitch.
Description of Work: I didn't use Lowe's - Mooresville
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Yes, I recommend this pro
$5
Alisa S.
05/2013
playground equipment
+ -1 moreLowes did a good job and the playground is still holding up.
Description of Work: We used Lowes to do a playground.
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Yes, I recommend this pro
Ann F.
12/2011
flooring contractor
+ -1 moreI went to Lowe's and picked out tile and had it installed in our Kitchen and Bathroom. All of the tile, bullnose, etc was in stock. We had our own installer. Decided to put new carpet in bedroom. Went to Lowes picked out carpet and pad. They called me to set up time for measurements and I think "Sam" came and was very professional. We ordered the carpet and it came in when they told me and called to set an appointment to install. Carl and Sam came, removed furniture, took up old carpet, and pad and installed new carpet and pad. They were excellent to work with and even vaccumed the room before they put the furniture bac k I was amazed . Paul and Steve helped me with both orders and did a great job. The only problem we had is when we had to load the tile and grout we couldn't get extra help, so Paul, daughter had to do it. It was heavy. Overall I was very pleased and will be ordering hardwood floors from them after the 1st of the year.
Description of Work: Took up old Carpet in Bedroom, re-installed pad and new carpet. Hauled off old carpet and pad. Service and price was excellent. Bought tile for Kitchen and Bathrooms and installed the 1st week of Novemeber 2011
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Yes, I recommend this pro
$5,000
Julie T.
04/2011
greenhouses
+ -1 moreThey were very knowledgeable and guided me through, what fertilization I needed. He was reasonably priced and I will continue to use their services in future.
Description of Work: I used the services of Lowes for plants, during the spring last year.
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Yes, I recommend this pro
$100
Pattie M.
03/2011
water heater repair, appliance sales
+ 0 moreOverall, I am satisfied with the products I purchased but the service I received from Lowes was defiled. However,to Lowes credit, although very costly, and delivery very untimely, the installation of the water heater was installed to my satisfaction.
Description of Work: It was nearly 20 minutes before a salesperson could address my questions about a heavy natural gas hot water heater that I eventually purchased. After purchasing a $ 700.00 tank, the installment cost, the warranty and taxes, the total cost was over $1700.00. On the very same day, I also purchased a washer and dryer. The combined cost for the pair totaled over $1500.00 after warranty and taxes (a good deal. However it took five days to have it everything I purchased installed when it was promised to be installed within, three days. I had to call the store to remind them that my purchases had not been delivered to my home. By this time, I was totally frustrated because I had someone in my home waiting to let the deliveries in. This person could have been doing something else during the hours they waited for delivery. After every item was finally installed on a Wednesday, the next day (Thursday), someone from the store called to say that my washer and dryer would be delivered that Thursday. I had already received it the day before--Wednesday. Come on! Oh, they were kind enough to give me a $ 58.00discount for my TROUBLE--, (not such a good deal). The whole experience exhibited too much unprofessionalism for me. I will think twice about buying anything that may have to be delivered from Lowes
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Yes, I recommend this pro
$3,200
william B.
08/2008
flooring contractor, hardwood floor
+ 0 moreThey did the work on time. They did a good job. The prices were good. The installers were great. I was pleased with the work. I would recommend them.
Description of Work: The company put in three floors of porcelain, hardwood, and vinyl.
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Yes, I recommend this pro
$5,000
GW L.
10/2007
countertops, home remodeling
+ 0 moreMis-measurement by installer necessitated more repairs that had to be done later at my expense. Lowe's price was very high, $180 more than the next closest bid and $400 higher than the lowest. Chose Lowe's because of favorable Angie's List reports but mainly because they could do the work quicker than any of the other contractors. I refused to sign paperwork saying I was pleased. I was not. Representative called, listened to my complaint, blew it off. Never heard from him again, not even an apology. Lowe's is a huge company so there is no recourse other than to go through the hassle of a credit card charge back. Not worth the effort.
Description of Work: Installed kitchen countertop.
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$1,200
09/2006
water heater repair
+ -1 moreI went into Lowe's and purchased a new water heater and had them install it. When the first contractor came out to do the work he said something different about how things need to be done than Lowe's did. He installed the water heater but couldn't do the venting work. So since he couldn't do the venting work on the water heater a second contractor came out and did that work, which cost us more money. Something that originally would have cost $500 ended up costing $700. I was not happy with the way the staff at Lowe's communicated with us and their explanation of how things were going to be done. However, I thought the contractors that they sent out to do the work were professional and knew what they were doing.
Description of Work: They took out the old water heater and installed a new one. They also put new venting in for the water heater.
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Yes, I recommend this pro
$700
09/2006
plumbing, home improvement stores
+ 0 moreWe bought a new faucet at Lowes and paid for the installation at the same time. A worker arrived in less than a week and it took about an hour to install the faucet. The worker was polite and professional.
Description of Work: Lowes replaced our kitchen faucet.
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Yes, I recommend this pro
$155
ALEXANDER B.
09/2006
appliance repair
+ -1 moreIt was a problem with the defrost drain system. They unplugged the system very carefully and efficiently. They also cleaned up the inevitable grease stains that always crop up during appliance repairs. They did a good job.
Description of Work: My refrigerator leaked water inside the fridge.
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Yes, I recommend this pro
$110
Darlene R.
08/2006
hardwood floor
+ -1 moreI was so surprised that Lowes would send out such a disastrous group of people to replace my carpet with special wood. I was really furious because I knew that this was not the quality of work that Lowes was known for. Even though they sent out another crew to correct the mess, I was still disappointed in them.
Description of Work: They removed our carpet and put down a wooden floor in 3 rooms downstairs.
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Yes, I recommend this pro
$2,500
David S.
08/2006
interior designers, home remodeling
+ 0 moreLowes is the only people I will call if I ever need something designed or planned. They do great work and offer very compatible prices. They have planned and designed many things for me in the past, and they have always been cheap. I am not sure exactly what the plans cost for my kitchen. I know that in the end, after it was all said and done, it turned out to be about $7000.
Description of Work: Lowes designed and remodeled my kitchen.
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Yes, I recommend this pro
MARY H.
08/2006
flooring contractor
+ -1 moreWhat I liked the most about Lowes was how they didn't make a big mess. I was very pleased with their quality of work. The job they did was much better than the last company that did it. I could tell these guys knew exactly how to do the work at hand. They were very trustful guys, who I would recommend to anyone.
Description of Work: They put down laminate floor in our kitchen and laundry room. They took out our existing laminate flooring.
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Yes, I recommend this pro
$2,000
Contact information
585 N PERKINS RD , Memphis, TN 38122
www.lowes.comService hours
Sunday:
8:00 AM - 7:00 AMMonday:
6:00 AM - 9:00 AMTuesday:
6:00 AM - 9:00 AMWednesday:
6:00 AM - 9:00 AMThursday:
6:00 AM - 9:00 AMFriday:
6:00 AM - 9:00 AMSaturday:
6:00 AM - 9:00 AMLicensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Flooring Sales and Installation,
Hardware & Home Improvement Stores,
Kitchen and Bath Remodeling,
Water Heaters,
Playgrounds,
Hardwood Flooring Sales and Installation,
Greenhouses/Nurseries,
Appliance Sales and Installation,
Plumbing,
Interior Design and Decorating,
Gifts,
Countertops and Backsplashes
FAQ
LOWES is currently rated 4.1 overall out of 5.
Sunday: 8:00 AM - 7:00 AM
Monday: 6:00 AM - 9:00 AM
Tuesday: 6:00 AM - 9:00 AM
Wednesday: 6:00 AM - 9:00 AM
Thursday: 6:00 AM - 9:00 AM
Friday: 6:00 AM - 9:00 AM
Saturday: 6:00 AM - 9:00 AM
No, LOWES does not offer free project estimates.
No, LOWES does not offer eco-friendly accreditations.
No, LOWES does not offer a senior discount.
No, LOWES does not offer emergency services.
No, LOWES does not offer warranties.
LOWES offers the following services: BOOKS & CD'S, CLEANING, GARDEN CENTER, GREENHOUSES, GRILLS, HARDWARE, LADDERS & SCAFFOLDING, OUTDOOR LIGHTING, OUTDOOR LIVING, OUTDOOR POWER EQUIPMENT, PAINT & STAIN, PATIO FURNITURE, ADHESIVES, BATH, CABINETS & COUNTERTOPS, FANS, FAUCETS & FIXTURES, FLOORING, FURNITURE, HEATING & COOLING, HOME DÉCOR, LIGHTING, SAFETY & SECURITY, WATER TREATMENT, APPLIANCES, BUILDING PRODUCTS, TOOLS.
Contact information
585 N PERKINS RD , Memphis, TN 38122
www.lowes.comService hours
Sunday:
8:00 AM - 7:00 AMMonday:
6:00 AM - 9:00 AMTuesday:
6:00 AM - 9:00 AMWednesday:
6:00 AM - 9:00 AMThursday:
6:00 AM - 9:00 AMFriday:
6:00 AM - 9:00 AMSaturday:
6:00 AM - 9:00 AM