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Landmark Heating & Air Conditioning Inc

Heating and Air Conditioning, Roofing

About us

Family owned and operated, Lennox dealer, Commercial and Residential emergency service, repairs, preventative maintenance, equipment replacement and indoor air quality solutions

Business highlights

54 years of trusted experience
Emergency Services Offered

Services we offer

HVAC maintenance & repair, cleaning, checking condenser & evaporator coils, air filters/ oiling & lubing electric, tightening, connections, controls & safeties.

Services we don't offer

Duct cleaning.

Amenities

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.740 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
10%
3
3%
2
0%
1
3%


Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1-25 of 40 reviews

Katherine F.
09/2017
5.0
heating & air conditioning/hvac
  + -1 more
They get all "A's" down the line. I've been using them for 10 years. I've been satisfied with their work. They are very knowledgeable and on time.
Description of Work: Semi-annual inspection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Katherine F.
11/2016
5.0
heating & air conditioning/hvac
  + -1 more
I have a contract with them for service twice a year. I've been having trouble with extra humidity in the house since they put the heat pump in. One of them corrected it partway, and then back in the spring, another technician made some more adjustments, so now I don't have that problem. It's a humidifier that is part of the thermostat, so now it's set to dehumidify the house.
Description of Work: Service on my heat pump and a/c

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Katherine F.
11/2016
4.0
heating & air conditioning/hvac
  + -1 more
Later, when I had an energy efficiency inspection done, I found that some different sealants that should have been used, when they installed it, even though they weren't legally required. They did a good job, and they did come back and corrected it according to what he told them for better efficiency. They are a good company.
Description of Work: Installed a new heat pump and A/C unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

john S.
11/2016
3.0
heating & air conditioning/hvac
  + -1 more
They are fine! We have used them for years and years & I have never had a bad opinion. They have always pleased us!
Description of Work: They did the Spring cleaning.

Rating CategoryRating out of 5
quality
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro

Richard A.
11/2016
5.0
heating & air conditioning/hvac
  + -1 more
It went very well. I have a service contract with them, they come twice a year and all is well. It is $165 a year for the two preventative maintenance calls. Top quality people, not necessarily the cheapest in town. They are the absolutely the best in professionalism! I have been using them for 20 years.
Description of Work: Heating & air

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

John R.
03/2015
5.0
heating & air conditioning/hvac
  + -1 more
They are very responsive, professional, courteous and thorough. NO complaints.
Description of Work: We have used Landmark for several years, and we have always had a great experience. We maintain an annual contract with them, and have never been disappointed. A few years ago they installed 2 new Lennox heating/AC units that have really saved us a lot of money and have made the house more comfortable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

john S.
08/2014
5.0
heating & air conditioning/hvac
  + -1 more
I have been satisfied with the work they have done for several years. The system they put in has saved me a lot of money. They come out and check it out twice a year at an additional cost which is wonderful. I'm really happy that they are only a call away if I have a problem. I pay $163.00 a year so they can come out and check the service levels of the equipment twice yearly.
Description of Work: They checked my air conditioner for the summer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$163

Erin L.
05/2014
5.0
heating & air conditioning/hvac
  + -1 more
This company was very professional. I originally had service scheduled for Thursday morning. They called me a full day in advance to let me know that the technician was sick, and they would have to reschedule. They were able to reschedule for the next day (Friday). The technician was prompt, professional, and friendly.
Description of Work: Cleaned and checked two A/C units, changed the air filters.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$148

Karen W.
05/2014
5.0
heating & air conditioning/hvac
  + -1 more
That was a long time ago and they did a very great job.
Description of Work: I purchased a Big Deal coupon from Landmark Heating and air conditioning Incorporated, they did a maintenance check. They rewired the upstairs thermostat and they had done maintenance in two of my systems because i have two air condiotioning system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$224

Jay L.
06/2013
5.0
heating & air conditioning/hvac
  + -1 more
They did a great job. They were very careful not to make a mess. When I came back everything was done and cleaned up like nothing was touched and job was done and looked great. The guy's stayed behind to teach me how to work with the thermostat as it is digital and he taught me how to do that and took plenty of time to see if I got it right. I was really impressed.
Description of Work: I used Landmark Heating And Air Conditioning Incorporated for heating and air.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

David S.
03/2013
5.0
heating & air conditioning/hvac
  + -1 more
Landmark Heating And Air Conditioning Incorporated were great, they were patient and came right away and did a good job. I would use them again in the future.
Description of Work: I used Landmark Heating And Air Conditioning Incorporated to work on my air conditioner, they pumped it up and cleaned it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Joseph C.
03/2013
5.0
heating & air conditioning/hvac
  + -1 more
Employee arrived in time period specificed. Promply checked sysyem advied everthing working properly. Changed filters. Have had a contract with this company for at least 10 years or more. They have always been prompt in arriving on time and making any repairs promptly.
Description of Work: The company performed annual check of Central Heating system under annual contract. Did not make any payment at that time. The contract is for approximately $160.00 a year. This covers check and maintenance of heating system in fall and air conditioning system in spring.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Dottie N.
06/2012
5.0
heating & air conditioning/hvac
  + -1 more
They did an excellent job. Without them I wouldn't have any heat or air.
Description of Work: They put in a new thermostat

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Karen W.
05/2012
5.0
heating & air conditioning/hvac
  + -1 more
From my first contact with Landmark, when I was scheduling a time around my work schedule they were more than accommodating. They quickly fit me in when I told them my upstairs wasn't cooling. This is a company that I would highly recommend as the previous company I had used for many years didn't seem to understand the meaning of the word I worked full time and couldn't make arrangements to work around my schedule. Due to that they (they aren't on Angies List) have now lost my business and Landmark Heating and Air has gained a new customer.
Description of Work: I contacted Landmark based on their reviews on Angies List. I needed my two Air Conditioning Units serviced and my upstairs was not cooling. The technician arrived on time, serviced both units, found the problem with my upstairs (which was an improperly wired thermostat, my doing) and corrected that. We discussed a contract which I will definitely sign with them in the fall when it comes time for my furnaces to be serviced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$224

Richard A.
04/2012
5.0
heating & air conditioning/hvac
  + -1 more
They are extremely professional and competent. I would recommend them to others.
Description of Work: I have had a service contract with them for 10 years. They also installed a boiler in my basement for my radiator heating system which cost $7000.00.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

bart T.
03/2012
5.0
heating & air conditioning/hvac
  + -1 more
Estimator was courteous and professional. Good details about what would need to be done, etc.... Price quoted was $1750. Ridiculous! Should run about $1000 parts and labor max! Be sure to shop around, I am.
Description of Work: Estimate for 5 ton coil replacement (R-22 system) on a goodman unit. Easy access to attic, no other problems or challenges.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Daniel F.
02/2012
5.0
roofing
  + -1 more
They were timely, punctual and knew exactly what they were doing.
Description of Work: My insurance agency contracted them to fix a leaky roof we had.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Laura L.
08/2011
5.0
heating & air conditioning/hvac
  + -1 more
Everything is in above paragraph
Description of Work: The tech came out here to service unit as w/in the past few wks. another tech from same co. came out to see why my a c unit kept going on / off and he worked on thermostat @ that time and did tell me it was thermostat and that what he did he wasn't sure how long it would last as it was a very old thermostat and that if my unit started going on/ off again the thermostat would need to be replaced. Well my unit never did go on/ off again from the time he came out and did what he did to thermostat but we decided to take advantage of FALL special and have a new thermostat put in as it is a Honeywell one and a c serviced and all was done today for 189.98. Both techs were very professional and explained what they were doing when they came out here. I would highly recommend this co. and have been very pleased both times they have been out here. The thermostat we had put in today is a digital one and the one that was in here was probably as old as the house. Landmark came out here after another co. came out here 8x and couldn't get my unit to work properly. Had the other co. did what Landmark did they would of seen it was the thermostat but they didn't even take cover off thermostat and charged us for coil work which costs us 1750.00 and still didn't make unit cool any better like tech said it would which was to keep unit from going on/ off like it was when I called them in 1st place . I feel like techs from that co. was just trying to make fast money and we will never use them again much less refer them. LANDMARK is a much better co.. THANKS Landmark !!!! Landmark is definitely a co. you can trust !!!!!!!!!!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$189.98

John H G.
06/2011
5.0
heating & air conditioning/hvac
  + -1 more
Our outside air unit went out on a hot Saturday evening (it is 11 years old). I called Landmark, got their answering service and was told a tech would contact me. Within the hour the tech called telling me he was tied up with a job and he would be able to come by late Saturday night but would call to let us know. He did call back to inform us that the job was taking longer and he would be at our house Sunday morning at 8 am. He called Sunday morning to let us know he was running late an arrived at our house by 8:45. Diagnosed our problem as the fan motor had seized and that it would be Monday before it could be fixed. Monday morning at 8 am, the office called to inform us the motor part was available but the fan blades had to be ordered an it would be first thing Tuesday morning to fix the problem. Office called back at noon Monday to inform me the fan blades had been delivered an a tech would be out shortly. Tech arrived at 1:30 and completed the service as well as performing a maintenance of our unit as we had decided to give Landmark our business because of the wonderfull response and reaction from them. Tech finished the job around 3:30 an our house is now cool! Heartily recommend Landmark!
Description of Work: Outside air unit fan motor had seized. General maintenance on air unit (cleaning(.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Kent E.
05/2011
5.0
heating & air conditioning/hvac
  + -1 more
Their technician came to clean and service my air conditioning system. He was punctual and efficient. He worked hard to clean the outside cooler units which were quite dirty. He made sure the area was clean when finished. I would use this company again.
Description of Work: Routine service and tune-up of air conditioning system (2 cooling units).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Larry T.
06/2010
5.0
heating & air conditioning/hvac
  + -1 more
There was not much to it. Friday night I was replacing the electrical sockets in the den (they are on the same circuit as the A/C) and I put the circuit breaker back in wrong. Ivan could have made a much bigger deal of this but he didn't. He was professional and courteous and HONEST!
Description of Work: Ivan came out on Saturday to service my air conditioner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$112.5

Herbert W.
03/2010
5.0
heating & air conditioning/hvac
  + -1 more
They were excellent. They estimator came right out and got back to me with the estimate. It took them about three days and they knew what they were doing. They were tidy and put drop cloths down. I don't think they out of line with the price, it seemed reasonable.
Description of Work: Landmark Heating and Air replaced our heating and air conditioning systems. They replaced two systems. I have used them for other service and maintenance, too.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$14,700

Theresa M.
02/2010
5.0
heating & air conditioning/hvac
  + -1 more
I was very pleased with their service.
Description of Work: They maintenance and repaired my heating and ac unit.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

DAWN W.
01/2009
5.0
heating & air conditioning/hvac
  + -1 more
With each job they have been very professional, arriving on time, knowledgeable, polite and clean up if needed.
Description of Work: Landmark has done numerous jobs from small to big over many years. They have service our air and heating units, replaced units, installed a new unit in an addition to the house. They have upgraded our thermostats to make our home run more efficient.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15,000

John R.
08/2008
5.0
heating & air conditioning/hvac
  + -1 more
The technicians are very courteous and professional. They all seem to know their job. I think their prices are very reasonable, especially for a service call.
Description of Work: I have used this company for the last 2 years after getting them off Angie's list. They have been great! They are very courteous, reliable, and professional. They made a service call last year, did not fix the problem, came out promptly the next day after they were called, fixed the problem, and did not charge for the return visit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300
    • 1(current)
    • 2

Contact information

6611 Reese Rd, Memphis, TN 38133

www.landmarkheatingandair.com

Service hours

Monday:
8:00 AM - 4:30 PM
Tuesday:
8:00 AM - 4:30 PM
Wednesday:
8:00 AM - 4:30 PM
Thursday:
8:00 AM - 4:30 PM
Friday:
8:00 AM - 4:30 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Roofing

FAQ

Landmark Heating & Air Conditioning Inc is currently rated 4.7 overall out of 5.

Monday: 8:00 AM - 4:30 PM

Tuesday: 8:00 AM - 4:30 PM

Wednesday: 8:00 AM - 4:30 PM

Thursday: 8:00 AM - 4:30 PM

Friday: 8:00 AM - 4:30 PM

Landmark Heating & Air Conditioning Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Landmark Heating & Air Conditioning Inc does not offer free project estimates.
No, Landmark Heating & Air Conditioning Inc does not offer eco-friendly accreditations.
No, Landmark Heating & Air Conditioning Inc does not offer a senior discount.
Yes, Landmark Heating & Air Conditioning Inc offers emergency services.
No, Landmark Heating & Air Conditioning Inc does not offer warranties.
Landmark Heating & Air Conditioning Inc offers the following services: HVAC maintenance & repair, cleaning, checking condenser & evaporator coils, air filters/ oiling & lubing electric, tightening, connections, controls & safeties.
Duct cleaning.

Contact information

6611 Reese Rd, Memphis, TN 38133

www.landmarkheatingandair.com

Service hours

Monday:
8:00 AM - 4:30 PM
Tuesday:
8:00 AM - 4:30 PM
Wednesday:
8:00 AM - 4:30 PM
Thursday:
8:00 AM - 4:30 PM
Friday:
8:00 AM - 4:30 PM