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James Pest Management

Pest Control

About us

Award winning. James Pest Management is a third generation, family owned and operated pest control service provider since 1941.Servicing a four state area for commercial, municipal and residential pest management accounts from our home office in Memphis, TN and our Columbus, MS regional office. Our staff of over 50 are highly trained professionals with years of service and experience. Our business model: "give the customer the very best in services and they will be our best advertisement."

Business highlights

84 years of trusted experience

Services we offer

JPM is a pest management firm that provides commercial, municipal and residential pest control. Programs are also available for structure damaging pest (termites, re-infesting wood beetles, carpenter ants and bees) and as well municipal, commercial and residential mosquito abatement.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%



Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

4.794 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
81%
4
6%
3
5%
2
3%
1
4%


Rating CategoryRating out of 5
quality
4.7
value
4.6
professionalism
4.6
responsiveness
4.7
punctuality
4.8
Showing 26-50 of 94 reviews

Abiola L.
04/2013
5.0
pest control
  + -1 more
They're pretty good. You can always call them if you see a kind of strange bug in your house. They'll come out the next day and spray again. They let you know what type of insect or bugs they are and why they're coming out. They're really good at treating any kind of extra stuff that you noticed after they came out. The price is great. I have been using them for the last three years.
Description of Work: James Pest Control come in and spray the house outside and inside for any bugs or anything like that.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Virginia G.
03/2013
5.0
pest control
  + -1 more
Just call them they are excellent
Description of Work: Sprayed for ants. Very effective and very pleased.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Linzetta G.
02/2013
5.0
pest control
  + -1 more
James Pest Control was orginally referred to me . I was a little reluctant to use them in the beginning because of the price. It was well worth it. I have not been disappointed. They send me a reminder every year, which is good because I tend to forget when to call and schedule my yearly service. Orginally they were called because flying ants were detected in the kitchen area behind my refrigerator. After the inspection a gentleman went over everything with me. I decided to go with the home warranty . I have not been disappointed as of today's date.
Description of Work: Home inspection for temites.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$345

Gary W.
12/2012
5.0
pest control
  + -1 more
James Pest Management came out to inspect our home. We have used them in the past for general pest control but no loner had a termite contract in place with another provider. They provided an estimate to perform the termite protection. The estimate was a little higher than I expected but they explained that codes had changed since my house was built so additional work was needed to bring everything to code. This would insure my home was getting the best protection available which is what I wanted. I agreed to the deal and they set up an appointment to perform the work about 2 weeks later. On that day, 2 service men arrived and spent most of the day drilling holes, injecting chemicals and then plugging the holes. They also dug some small trenches around the house in places to apply chemicals as well. Very happy with the service James Pest Management provided.
Description of Work: Contacted James Pest Management for termite protection.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Richard C.
12/2012
4.0
pest control
  + -1 more
I liked what the sales person had to say regarding service and the company but ended up using a national recognized company who had much better pricing.
Description of Work: Sales person gave me estimate for termite protection service

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Bonnie J.
12/2012
5.0
pest control
  + -1 more
We have been using them for about 5 years. The staff are nice and professional and the price is fair. We don't have to call them to schedule the next appointment, they will call when it is time to do the inspection.
Description of Work: Quarterly Termite and Pest Inspection Service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

David L.
11/2012
3.0
pest control
  + -1 more
They showed up for the first treatment but haven't shown up for the second or third treatment. I would not recommend this company. They are not very reliable. The guy that came out was really nice and did a good job when he was here, but the service just isn't something you can rely on.
Description of Work: Signed a 1 year contract for quarterly pest control.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
2.0
responsiveness
2.0
punctuality
5.0

$75

Julia T.
10/2012
3.0
pest control
  + -1 more
The agreement was made approximately a year ago.. Approx. 45 days after the last treatment (May 2012) the tentants called to say that there were ants in the kitchen. Since James Pest Control had treatment the home so recently, I called the office and was referred to their salesman who was quite rude. He quickly informed me that we only had a semi-annual agreement, and therefore they would not be returning for a free follow-up spraying of the kitchen. He stated that the spray is only guaranteed for about 30 days and unless they were paid to treat the home more frequently than semi-annually, they do not provide follow up treatment. Angie's listing states that the service is and quot;Guranteed/Warrantedand quot;, but apparantly that is a printing error, since there are limitations.
Description of Work: We contracted with this company to provide pest control treatment for investment property we own in the City of Memphis.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$98

Teresa R.
09/2012
5.0
pest control
  + -1 more
Phone call promptly answered and returned by expert. My very difficult schedule was accommodated, on the same afternoon. The service representative was very knowledgeable and thorough. My service fees are less than my former property, for much superior work. I am thrilled with this company....and, had never heard of them until Angie's List -
Description of Work: Bug Spray service - internal/external - single family home

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Jennifer L.
08/2012
5.0
pest control
  + -1 more
Overall services were GREAT! everyone who came to my home (James, Philip, and Grant) were very professional, and informative. The cost for these services were fair, and I look forward to my quarterly services. I have started referring them already to my family, and friends.
Description of Work: Termite and pest services

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

michelle P.
07/2012
5.0
pest control
  + -1 more
I give James Pest Control an A for everything. They're a little pricey but I like them.
Description of Work: They did termite treatment and does regular pest control for me.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Carol L.
07/2012
5.0
pest control
  + -1 more
They send me little notes to let me know what's going on on the invoices. I chose them because of their price. I have had no problems with them at all. I am pleased with them.
Description of Work: I use James Pest Management for pest control. They spray inside and out and they set traps if they see any activity with insects. They also check the old traps.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mary D.
06/2012
4.0
pest control
  + -1 more
They are prompt and call with reminders. The servicemen are professional.
Description of Work: I use James Pest Control for quarterly pest control.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Donald J.
06/2012
5.0
pest control
  + -1 more
They are good. They will even work with you on a payment plan if you can't afford to pay it all at once. That is one reason I continue to use them. I have recommended them to my mother and they now do her home too. My mother was not happy with them but it was because she didn't want them coming to her house to much.
Description of Work: I use James Pest Management for termite control.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$155

Jacquelyn W.
05/2012
5.0
pest control
  + -1 more
I haven't seen any termites or any other bugs. I like the service. I have used them for about seven years and have not had any problems. They call you to set an appointment. They will service your home, whether you are there or not.
Description of Work: I have a contract with them for pest control.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Adryan E.
05/2012
5.0
pest control
  + -1 more
They are very upfront and honest. They bill us after the service is provided and not before hand. They are really good at keeping up. They are reliable. I do not have to call them they call me.
Description of Work: I use James Pest Control . They do our annual termite inspection and spraying. We started dealing with them just last year.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Kacy R.
05/2012
5.0
pest control
  + -1 more
I have used them for the past five years. The overall experience is excellent. I will continue to use this provider.
Description of Work: They provide annual pest control services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Susan C.
05/2012
5.0
pest control
  + -1 more
I like the quality of the people they send out, and the follow up they offer. I give him A's on everything.
Description of Work: He did a termite inspection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Steve I.
04/2012
5.0
pest control
  + -1 more
We've been using them for about 6 years. They are great. They take a flashlight and they flash the light up every wall. He took his time. He goes through every wall and he moves the curtains. He is very thorough. I would definitely recommend them. I found a spider on the wall one day and freaked out. I called them and they were out within an hour. They are very good. After that we started having them come out and spray every three months. When they come for the termite inspection, they always check to see if we have any other problems. It is a third generation family operated and owned business so they have been in business for a long time. They are very friendly. They have been in business since 1941. We have been very happy with them. They have K-9 dog detectors to stiff out if you have bedbugs. My husband hasn't complained about the price and he is very frugal. The quality of the work is great. They call a day before they are coming and they are always here exactly when they say. We are very happy with them and we will definitely continue to use them.
Description of Work: We use James Pest Control to do our termite inspection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joshua C.
04/2012
5.0
pest control
  + -1 more
I found them on Angie's List. They seem to be confident and friendly which is not common in the service industry in Memphis. They did a good job, and they seem nice whenever they come.
Description of Work: I use James Pest Management for pest control services. They come out on a regular basis.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

David H.
01/2012
5.0
pest control
  + -1 more
Their customer service is good. I rate them high overall. I have been using them for 10 years, and I am not going to stop.
Description of Work: I use James Pest Management for pest control. They come twice a year. They were here within the last six months. We have a regular pest control contract with them along with the termite control contract. We also have an outdoor control and the price for each is different.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

lura B.
01/2012
4.0
pest control
  + -1 more
I had just bought a house almost two years ago and the previous owners used them and I had a letter in the mail saying that there was a termite contract already on the house. So I had them come out and redo the contract and all that. Price wise I don't even know what pest control normally costs. It is not something that I normally would do before I bought the new house. I would use them in the future.
Description of Work: I have been using James Pest Management for a year and half. I have a contract with them and so they come out quarterly and spray. Two months ago was the last time they were here. I pay them $70 for every visit.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Vinay D.
12/2011
5.0
pest control
  + -1 more
Excellent on-time service at a reasonable price. Everyone including James, Bill and Daniel were a pleasure to work with. We received an initial no obligation estimate from James; for our 3450 sq ft home. After we confirmed the service we received courtesy calls from them t to remind /notify us about the service and the technicians were onsite a few minutes before time. It took Daniel about 45 minutes for pest control service inside/outside of the house and for Bill, it took about 3 hours to finish with initial termite treatment. Both jobs were done to our satisfaction and they answered all of our questions in a friendly manner. Overall a great experience!
Description of Work: Termite and Pest control with an annual contract

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$684

Dawn S.
12/2011
5.0
pest control
  + -1 more
I think their price is around $175 a year. They are always on time and they always do exactly what they are supposed to do.
Description of Work: We used the services of James Pest Management probably in July for pest control. They come out once a year and their last visit to our house was probably in July.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Karen M J.
12/2011
5.0
pest control
  + -1 more
. He was very punctual and cost effective. He provided a contract with a set yearly renewal for 6 years. Very professional and worked with me well.
Description of Work: Provided initial termite control for my home and garage

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$970

Contact information

4246 Outland Rd, Memphis, TN 38118

www.jamespestmanagement.com

Service hours

Sunday:
Closed
Monday:
7:30 AM - 5:30 AM
Tuesday:
7:30 AM - 5:30 AM
Wednesday:
7:30 AM - 5:30 AM
Thursday:
7:30 AM - 5:30 AM
Friday:
7:30 AM - 5:30 AM
Saturday:
7:30 AM - 3:00 AM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Pest Control

FAQ

James Pest Management is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 7:30 AM - 5:30 AM

Tuesday: 7:30 AM - 5:30 AM

Wednesday: 7:30 AM - 5:30 AM

Thursday: 7:30 AM - 5:30 AM

Friday: 7:30 AM - 5:30 AM

Saturday: 7:30 AM - 3:00 AM

James Pest Management accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, James Pest Management offers free project estimates.
No, James Pest Management does not offer eco-friendly accreditations.
Yes, James Pest Management offers a 10% senior discount.
No, James Pest Management does not offer emergency services.
Yes, James Pest Management offers warranties.
James Pest Management offers the following services: JPM is a pest management firm that provides commercial, municipal and residential pest control. Programs are also available for structure damaging pest (termites, re-infesting wood beetles, carpenter ants and bees) and as well municipal, commercial and residential mosquito abatement.

Contact information

4246 Outland Rd, Memphis, TN 38118

www.jamespestmanagement.com

Service hours

Sunday:
Closed
Monday:
7:30 AM - 5:30 AM
Tuesday:
7:30 AM - 5:30 AM
Wednesday:
7:30 AM - 5:30 AM
Thursday:
7:30 AM - 5:30 AM
Friday:
7:30 AM - 5:30 AM
Saturday:
7:30 AM - 3:00 AM