Since 1994 Inspired Closets Memphis, formally Incognito Custom Closets, has been designing and building shelving and organization for closets, pantries, garages and home offices.
Business highlights
31 years of trusted experience
Emergency Services Offered
Services we offer
Use our rolling clothes racks while we remove your old shelving, touch-up the paint, and install your new closet or pantry.
Inspired Closets did a remodel for us on our former home a few years ago and recently installed new closets for our newly built home. Both experiences were exemplary. Our builder even received our permission to show our new closets to at least two of his future clients. Henry H.
Description of Work: Design New Closets.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,000
Sheila N.
09/2016
5.0
closet systems
+ -1 more
I had my closet installed two weeks ago and could not be happier. I actually took a small bedroom and had it fitted out and love the options I have. It is sturdy, functional and allowed me to consolidate my things into one space. I could not be happier. From the estimate to installation, everything was top-notch, and cost exactly what I was quoted. I appreciate that there is a guarantee on all of their work - that's a huge benefit and gives me peace of mind I would not have with any "build-it-myself" options.
Description of Work: I just got engaged and knew that I would need some help making up my midtown bungalow's lack of adequate closet space once my fiance moved in. I almost waited for IKEA to open to tackle the issue, but decided to visit the Custom Closets showroom to see what they had, and get an idea of cost. I was so impressed with the range of options, and how reasonable the closets were. I worked with Pam, who was very helpful and gave me a good range of ideas to think about.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
Leah W.
06/2015
5.0
closet systems
+ -1 more
I am thrilled we chose Incognito Custom Closets. Pam and Stan were delightful to work with. They were prompt, thorough, and confidence-inspiring throughout the process of design, scheduling and installation. When I went by the showroom, all my questions about the product sourcing and quality were answered - the wood comes from Canada, and there is a formaldehyde-free option as well. The installation process was so easy. Stan made every attempt to move up the installation date - which he was able to do by about a month. Will and Neil showed up exactly on time and were exceptionally professional and expeditious in their work (including vacuuming!). The Incognito team are consummate professionals and I would hire them again without a doubt. I am thrilled with the finished product - functional, handsome closets. Trustworthy, quality work done by really, really nice people. A+
Description of Work: Installed two custom closets
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,700
Janette F.
03/2014
5.0
closet systems
+ -1 more
We worked with Larry Wilson to design and implement our Master Closet. He was very patient in assisting us with ideas and solutions for our closet needs. The showroom was an excellent place to see the different closet options. The closet was installed on February 13, 2014. Roger was excellent and discovered several damaged items which he immediately brought to my attention. The items were replaced by Monday 2/24/14. Everyone at Incognito was pleasant and professional.
Description of Work: Installed a custom Master closet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,307
Angela T.
03/2014
5.0
closet systems
+ -1 more
I used them before and they were good. They actually redid some areas where I wasn't happy, it wasn't there fault really I didn't just understand what they were gonna do. They are very accommodating and very helpful. They make sure I that I was happy with their work.
Description of Work: I used the services of Incognito Custom Closets.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
elizabeth W.
12/2013
5.0
home & garage organization
+ -1 more
They redesigned my mother's walk-in closet and designed a sewing workspace for her. The initial designs took more time than I expected, but the work was done expertly and in one day.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$3,500
Aleesa B.
12/2013
5.0
closet systems
+ -1 more
unknown
Description of Work: installed new closet. Larry Wilson was my primary contact and went above and beyond to insure our satisfaction
Rating Category
Rating out of 5
Yes, I recommend this pro
Brian G.
10/2013
4.0
closet systems
+ -1 more
On time & best price found.
Description of Work: Closet install.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,650
Jean H.
09/2013
5.0
closet systems
+ -1 more
came out measured. made and installed @ my convenience
Description of Work: Made my closet very usable friendly
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$650
Molly W.
09/2013
5.0
closet systems
+ -1 more
The entire experience was positive!
Description of Work: They put in another closet for me.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$550
MELISSA B.
08/2013
5.0
closet systems
+ -1 more
My salespersom was Christy Day and I like her a lot. We had three closets installed. One was a coat closet with shelves for some home office equipment. One closet was a large walk-in closet and another one was my 11x18 dream closet. We used upgraded wood selections and we had special requests. They bent over backward to make designing and building my dream closet a special experience. The installers were neat and professional...it was a great experience. I have another space I plan to call Incognito Custom Closets in to do soon. They're great folks and they really care about your needs and your project.
Description of Work: We purchased three closets from Incognito Custom Closets.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$9,000
Response from Inspired Closets
Thank you for your review. It was a pleasure working with you and we look forward to working with you in the future.
Joseph C.
07/2013
5.0
closet systems
+ -1 more
Every step was handled professionally and in a timely manner. The completed installation is met our expectations and we are completely satisfied. Incognito personnel were most pleasant to deal with and easily accommodated our requests for in process changes.
Description of Work: Designed and installed two custom closet organization systems.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
Lona S.
07/2013
5.0
closet systems
+ -1 more
They were timely and called before they arrived. They went over the design with me before they started. They cleaned up well after themselves and didn’t damage any of the walls. After they were finished they asked me if I had any questions and reviewed the installation with me. They did a great job.
Description of Work: They installed an 8x12 Master Closet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,300
Response from Inspired Closets
Thank you for your review. It was a pleasure to do business with you and hope you consider us next time!
Michael D.
07/2013
5.0
closet systems
+ -1 more
Everything turned out well. They did a great job and were on-time. They were there first in the morning.
Description of Work: They installed two closets in our master bedroom.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
Benjamin T.
07/2013
5.0
closet systems
+ -1 more
By far the best experience I have had with a company. Communication was superb throughout the entire process. They arrived at 9AM on the day of install and were finished by 430 that same day. They only took a 30 minute lunch.
Description of Work: Designed and installed a custom master closet in our house. Removed all old wire shelving and repainted all the holes before installing the closet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,500
Donna H.
04/2013
5.0
closet systems
+ -1 more
I was they happy with their service. I felt like they did a good job in determining what my needs were for my closet and coming up with the right kind of storage that I was looking for. They were very reasonably priced, quite efficient, and very timely. The guy who did the work was very nice and he cleaned up after himself.
Description of Work: I have used Incognito Custom Closets for storage in the closet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
Maurice B.
03/2013
1.0
closet systems
+ -1 more
Nothin to tell. The company did not respond.
Description of Work: I reached out to this company via their website to schedule a time to receive an evaluation/estimate but never heard from them.
Rating Category
Rating out of 5
$1
Carol P.
02/2013
5.0
closet systems, home & garage organization
+ 0 more
Awesome quality, service and design. The installers were neat, on time and punctual. Would definitely use again.
Description of Work: Total re-do of my closet! Removed all old shelving and repaired/installed the new design.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,000
Paul K.
02/2013
5.0
closet systems
+ -1 more
As part of a larger renovation project we wanted to replace the contractor grade wire shelving in the master bedroom closets of our 14 year old home. Our primary objectives were to maximize the use of the available space and to personalize the closets for our storage needs. We visited the store on a Saturday and met with Brad who was very good to work with from the start. He helped us think through what we wanted and needed, allowing my wife and I to describe our different needs for custom designs for the his and her closets in our master bedroom. Since we had never really done this before Brad was very helpful as he methodically took us through the design process. He showed us a number of options in the store and followed up soon after with drawings and estimates. We made a few changes to the designs which he also turned around quickly. Once we placed the order the new closets were installed to our satisfaction within a few weeks. Overall we had a very good experience. We had two more closets done by Incognito in October 2012 and will likely have more work done by them in 2013.
Description of Work: Master bedroom closets
Rating Category
Rating out of 5
Yes, I recommend this pro
$3,000
Nancy D.
01/2013
5.0
closet systems
+ -1 more
Very professional from start to finish.They designed and built and installed my closet. They twined the job to fit my budget.
Description of Work: Total closet makeover.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,062
Chris C.
12/2012
5.0
closet systems
+ -1 more
They did a good job! We were happy with the pricing. It was a good experience and we would use them again.
Description of Work: They installed closets for us.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Angela T.
12/2012
5.0
closet systems, home & garage organization
+ 0 more
It turned out real good. I felt the price was reasonable for what they did. They are very professional, helpful, and nice people to work with. They really did a great job. They were pleasant to work with. They were creative and gave me some good ideas and suggestions. We are very pleased with their services and would recommend them to others.
Description of Work: We first hired them to install and redo new closet then hired them for closet organization and upgrades.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Anne B.
12/2012
5.0
closet systems
+ -1 more
They did a really good job. The cost was more than I thought it would be. However, the work was very well done and of good quality.
Description of Work: They renovated two closets in my house.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Beth K.
09/2012
5.0
closet systems
+ -1 more
Excellent experience, No surprises. Designer was patient and accommodating. The quality of the drawers appear very good and the installers were very professional. They cleaned everything so all I had to do was unpack. Had thought about doing this myself but am so glad I paid for better product and professional installation.
Description of Work: Design and Installation of drawers, shelves and hanging space in master closet
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
STUART S.
09/2006
5.0
closet systems
+ -1 more
They were a little expensive, but they did a wonderful job. They cut everything perfect and the closets were built just right. There were no imperfections and they were very experienced and professional. They were neat and tidy as they didn't make a big mess. We were very happy with the work they did and we have recommended them to our neighbors.
Description of Work: We had four custom closets built, two are big walk in closets and two are regular standard size closets. They built them with shelves, drawers and wire baskets. They also put an organizer in each one and they built a pantry in three of the big closets upstairs.
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*Contact business to see additional licenses.
Service Categories
Closets,
Home and Garage Organization
FAQ
Inspired Closets is currently rated 4.9 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Inspired Closets accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Inspired Closets does not offer free project estimates.
No, Inspired Closets does not offer eco-friendly accreditations.
No, Inspired Closets does not offer a senior discount.
Yes, Inspired Closets offers emergency services.
Yes, Inspired Closets offers warranties.
Inspired Closets offers the following services: Use our rolling clothes racks while we remove your old shelving, touch-up the paint, and install your new closet or pantry.