iFix++Memphis

I have a detailed review below, but bottom line: BAD Customer Service + BAD repair + No Savings = GO ELSEWHERE! ---------------------------------------------------------------------------------- I used iFixMemphis (aka "iFix901" etc) to replace a screen/digitizer on my iPad 3. My suggestion: DO NOT USE their services. The price was comparable with other local repair shops ($150+tax). The work was sub-par, took multiple attempts and Still is not correct. The other reviews about how bad the customer service is are all spot-on in my opinion. I made 3 visits to the store and not once was I greeted with a Hello or any greeting. I never received a THANK YOU for your business nor even a simple, Have a good day or Come Back if you need anything. The attendant seemed borderline bored with having to assist someone. I work downtown so I went for convenience of location. That was my mistake. It's worth the drive to get it fixed elsewhere, if done correctly. iFixMemphis replaced my digitizer (the glass touch-screen) on my iPad 3. But when they gave me the 'fixed' iPad, it now had air bubbles between LCD & Digitizer. When I pointed it, they too saw it and said "Don't worry, you can ignore those, it will still work fine". No, it distorts the image and the MAIN point is, I paid for a new screen so it should Look and Act like New. I left it to be replaced Again. Each time was an overnight stay as it wouldn't be ready in 2 hours based on other reviews I read. iFix Memphis said "We will call you when it is ready". They never called. I left voicemail and tracked them down the next day where they implied the unit had been waiting for me to pick it up (they never called, but fine, I went to get it.) Upon the 2nd try at fixing it, the bubbles were gone, but Now it had a noticeable smudge underneath the screen.They said "Yes, I see it but it's fine. If we try to take it off, we will break the screen (???)--again" I don't care what they do so long as it's fixed. They are responsible for How they handle the repair & parts. They said "Don't worry, that (smudge) won't affect the performance". Again, they JUST DON'T GET IT... When you Pay for New screen, it should look brand new. This looks like I bought a used unit with a blemished screen. VERY disappointed. The iFixMemphis service techs either Don't Know How, or simply Don't take the Time, to do the job Right. I should have requested half my money back at a minimum as I could replace the screen for half the cost, I paid extra to ensure it would be done right. I left $170 poorer and disappointed.... anI will Not be a repeat customer nor can I recommend them in good conscience.