HOME DEPOT

Hardware & Home Improvement Stores, Cabinet Making, Doors,


Services we offer

TOOL RENTAL, TRUCK RENTAL, DOORS, WINDOWS, LIGHTING, APPLIANCE SALES & INSTALLATION, LAWN & GARDEN, DECKS & PORCHES, FLOORING SALES & INSTALLATION.

Reviews

3.510 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
0%
3
20%
2
10%
1
20%


Rating CategoryRating out of 5
quality
3.4
value
3.8
professionalism
3.5
responsiveness
3.4
punctuality
3.6
Showing 1-10 of 10 reviews

Kecha M.
04/2017
5.0
home improvement stores
  + -1 more
Overall, the install went well. The counter top shipment was delayed by a week. The responsiveness of Home Depot to inquiries could have been better.
Description of Work: quartz counter top, sink, faucet, and stove install

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$4,027

Korine D.
11/2016
3.0
flooring contractor
  + -1 more
I disliked that they couldn't put in the original flooring, which we had to take back, and it was difficult to get the new flooring.
Description of Work: They put in flooring in the kitchen.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0

$2,000

Mark E.
11/2014
5.0
custom cabinets, cabinet refacing
  + 0 more
They did a good job. The guy kept his schedule. They clean up afterwards. They worked when they said they’d be.
Description of Work: We had Home Depot refaced all kitchen cabinets and reworked one of them.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Diane D.
04/2014
5.0
replacement windows
  + -1 more
I got quotes from several people for my storm windows and Home Depot was very professional. It was a little higher priced but the quality of the work and what they guaranteed and the way they presented it was excellent. They did an excellent job when they came and did the work. They were punctual, thorough and they cleaned up after themselves. My windows are wonderful. They get the highest marks on service, presentation and communication. I would hire them to come and do work again. Several years ago, they had put in my front door, which was a major overhaul, and they did an excellent job on that. It was economical and beautiful, and it was very timely, and they did an excellent job. Home Depot is who I would hire if I were going to do that again. The pricing is fair.
Description of Work: I used them to install storm windows upstairs and downstairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Eric S.
03/2013
2.0
home improvement stores
  + -1 more
Home Depot's has terrible service in every department. They are unfriendly and not knowledgeable. I don't care to shop there and would prefer other options but they have good products.
Description of Work: I went to Home Depot for pipes, faucets, and general hardware.

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
1.0

$700

09/2006
5.0
air duct cleaning
  + -1 more
They cleaned my air ducts - all the components, coils, drain pans etc. They also got rid of the vermin infestation in the air ducts. They were careful during the cleaning process to protect and clean up my home, before and after cleaning the ducts.
Description of Work: I always clean my Air ducts once a year.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

KATHLEEN H.
09/2006
3.0
custom cabinets
  + -1 more
It was a satisfactory job but they took too long getting the job done. My husband had to stay on them so they would work and the workers were not very fast. The cabinets are a good quality workmanship but the installers were not very ambitious. I wouldn t recommend them to anyone.
Description of Work: The installers put in new solid cherry wood custom made cabinets in my kitchen. They took out the old cabinets and hauled them off.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
2.0

Yes, I recommend this pro

Lynn E.
09/2006
1.0
appliance repair
  + -1 more
This company never returned any of my phone calls and I could never get in contact with them. When I did, they were rude and not professional. They did not complete the work and I would not recommend this company to anyone. I had to call another company to actually go back and fix the mistakes that this company had made.
Description of Work: We had bought a refrigerator form this company in the past and the ice maker had broken so we called them to fix the ice maker for us.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

Yes, I recommend this pro
$100

Pat F.
08/2006
1.0
plumbing
  + -1 more
I will never use this company again. I have worked with plenty of companies, and these people were by far the worst. They were supposed to come back to my home and fix the bad job. They never did. They do not respond to my calls. They say that they have a guarantee, but to me it is a guarantee at their own convenience. This company is terrible.
Description of Work: I had a bad water heater that needed to be replaced. I hired Home Depot to do the work for me. I went to the store and picked out the one I wanted, and they delivered and installed it.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

Yes, I recommend this pro
$250

08/2006
5.0
doors
  + -1 more
We bought a new steel door which was very energy efficient and it will last a long time. They did a super job with the installation, it did not take them a long time to install it. The price for the new door was very affordable and we are pleased with the quality of it.
Description of Work: We purchased a new steel door for our home, and they installed it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

    Contact information

    4950 STAGE RD, Memphis, TN 38128

    www.homedepot.com

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Hardware & Home Improvement Stores,
    Cabinet Making,
    Doors,
    Cabinet Refacing and Refinishing,
    Air Duct Cleaning,
    Windows,
    Plumbing,
    Flooring Sales and Installation,
    Appliance Repair,
    Finished Carpentry and Woodworking,
    Water Heaters

    FAQ

    HOME DEPOT is currently rated 3.5 overall out of 5.
    No, HOME DEPOT does not offer free project estimates.
    No, HOME DEPOT does not offer eco-friendly accreditations.
    No, HOME DEPOT does not offer a senior discount.
    No, HOME DEPOT does not offer emergency services.
    No, HOME DEPOT does not offer warranties.
    HOME DEPOT offers the following services: TOOL RENTAL, TRUCK RENTAL, DOORS, WINDOWS, LIGHTING, APPLIANCE SALES & INSTALLATION, LAWN & GARDEN, DECKS & PORCHES, FLOORING SALES & INSTALLATION.

    Contact information

    4950 STAGE RD, Memphis, TN 38128

    www.homedepot.com